Address: | 1070 Tunnel Rd, Asheville, NC 28805, USA |
Phone: | +1 828-299-3032 |
Site: | pomodoroscafe.com |
Rating: | 4.2 |
Working: | 11AM–9:30PM 11AM–9:30PM 11AM–9:30PM 11AM–9:30PM 11AM–10PM 11AM–10PM 10AM–9:30PM |
JO
joey bedrosian
my horrible experience is not from tunnel road location, rather the long shoals rd location. Went for dinner with my kids and wife after receiving a $30 groupon as a gift. My wife ordered the "grilled Cesar salad appetizer - please leave out the anchovy fillets" and then i ordered a large pizza for us to all share. I was asked "traditional or wheat crust" and replied "traditional". The salad same out on a small tea plate. it was not grilled and was about 1 cup total. It was obvious the wrong salad came out. being my wife is a grilled salad girl, she was not interested in eating their mistake and left it untouched. She was asked if there was something wrong with it to which she responded it was not what she ordered. She explained she wanted the grilled version of the salad. The waitress replied "i heard you say side salad". This is a bizarre reply, as the side salad does not come grilled or with anchovies, which was directly mentioned when ordering. Salad was taken off the table and a replacement was to come. But first our pizza came out! I instantly noticed the very dark brown wheat looking crust. While i do try to eat healthy, i have a hard time with wheat pizza and pasta. I tried a piece and gave each of my kids a piece. Non of us ate it! The waitress asked if there was a problem with the pizza. I replied "its not what we ordered". She took a look at it and admitted she accidentally entered wheat instead of traditional and apologized. She seemed to want to leave it with a simple apology and expected us to eat it anyway. I told her we would not eat it she told me she would go back to the kitchen and get that replaced. At this point we have been here well over an hour and my 2 year and 4 year old ticking time bombs are not only hungry, but pent up... We did not have much choice so waited for the next round. The pizza finally came and it was decent. Needless to say i wont come back due to the experience, but even if it was a great one, i still would not go back for their pizza. Its not over, then the check came! We were not expecting a discount due to them screwing up our entire families food and making us wait almost 2 hours to eat, BUT, the $30 groupon was reduced to $15 and nothing was mentioned to us. When confronted they said it expired a few days ago so only gave us half credit. In all honesty, we had no idea it expired as we received it about 3 months prior and did not think to read the fine print. Regardless, it was very disappointing they A) did not honor it being it only expired 2 days earlier and considering the rest of the night the screwed up bad! and B) they did not mention to our face they would only honor half of it. I can say they probably have the best bread in Asheville. But thats all i can say about them. We will never consider stepping foot in this place and hope to god this poor waitress finds her true calling as waiting tables is not it.
AT
Atlas Fontaine
WTF is wrong with people rating this a 5 star place to eat, they obviously dont get out much and are very food deprived. First of all I dont know how this place can even call its self a "Greek" restaurant there is NOTHING Greek on the menu and the entire menu consists of maybe 10 main dishes so it literally takes about 30 seconds to pick out what you want. The prices are ridiculous. For 2 people to eat it was $40 and we got the cheapest things on the menu. If you add chicken to anything it is an extra $4.50 add $7.50 for veal and it keeps climbing. I got the chicken masala and ten minutes after ordering and me drinking an entire drink I was wondering if we were going to get bread or a salad or ANYTHING what time we waited on the food to come out. Eventually the waitress came out with 2 rolls, one for the each of us and a small plate with olive oil in it. It was just plain bread there was absolutely no flavor and nothing to it.. it was so hard that just tearing a bite off was near impossible..it was almost like it had gotten cold and had been re heated that the inside had dried out and this was the first thing that pissed me off. When I went to place the bread back in the basket it came it, on the napkin was a ball of dust and looking even closer at the basket I noticed that the wood looked fuzzy like it was not clean. I became disgusted and started inspecting everything and noticing everything and then I seen the dead bugs on the window seal. I thought it was odd that we were the ONLY ones in the entire restaurant, but then after we had been there close to an hour and no one had yet to come in, I finally realized why. The Chicken Masala was the worst that I have ever had. The Campbells in the bag with the soups at Wal-Mart is a thousand times better and its god awful on its own. The Masala from Pomodoros was definitely NOT fresh, the pasta was not fresh and was mushy like it had been pre cooked and refrigerated and re heated and the mushrooms were so slimy that they were either canned or the sauce had came pre packaged with the mushrooms already in it. The best thing on my plate was the 2 pieces of asparagus that they called a side and I freaking HATE asparagus. If you are going to charge someone their soul please make sure to include a bowl of lettuce or SOMETHING that could classify as food, because what I had today...well I would rather have to eat my own vomit before I EVER attempt to eat here again. Cant believe I actually paid for something I could have found in a toilet for free. The person whom ate with me felt exactly the same...biggest thing they complained about was for this place to call its self a Greek restaurant and not have lamb or gyros or even a Greek salad...then you are NOT a Greek restaurant!
A
A Private User
On a recent one-night stay in Asheville, we searched on a restaurant to try that was purely local and hit on Pomodoros. What a treat! This is what a restaurant should be. Gracious service from the person who answered the phone when we called about a table to the manager who came by to chat as we ate. We were lucky enough to have two servers--one delightful young lady who was in training and a super waiter who I believe was named Kyle. Kyle was very knowledgeable about the food and made excellent wine suggestions. On this night, the specials included a mussel appetizer prepared with a pesto sauce and topped with sun dried tomatoes and goat cheese. We got a huge pile of mussels--probably 3 dozen easily--swimming in a delicious broth that went well with the crusty bread that they brought. I had the lamb and my wife had tuna--the lamb was grilled with a cinnamon flavored goat cheese topping and a couscous with cranberries. The tuna was grilled to perfection and seasoned in a Greek style served with an orzo pasta. Portions were huge! The food was prepared perfectly--the tuna was lovely,seared on the outside and beautifully rare on the inside. While the restaurant is nothing to write home about on the outside, it is comfortable and soothing inside. Entrees were about $20, but came with bread and soup or salad and both were large, as were all the portions. If you are in Asheville and like Italian or Greek food, then by all means, visit Pomodoros--it cannot be beat!