Cerbone of Naples Restaurant and Pizza
| Address: | 413 Tarrytown Rd, White Plains, NY 10607, USA |
| Phone: | +1 914-761-5050 |
| Site: | cerboneofnaplesrestaurant.com |
| Rating: | 3.7 |
| Working: | 11AM–9PM 11AM–9PM 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM |
Location
Photos 90
Reviews 17
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rocco lorenzo
The food is great cant complain on that aspect but the service and the obnoxious people that work there give this place a bad rep. Starting off with the fact that $20 for a dish of pasta is exaggerated then they charge you extra for cheese?!? Graded cheese on the side and bread should come with a $20 dish regardless in my opinion. Thats like ordering a pizza and charging you extra for cheese on it. Which brings me to my second point. You should be able to order a pizza and have it delivered period. Why does my order have to be minimum 15$ and then they add a delivery charge which doesnt even go to the driver. That makes no sense. My order was $14.73 without a delivery charge (1.75 - 3.75) and they still didnt want to deliver it even if I live literally 5 minutes away. Talk about great customer service. Been there a few times in person and all the people that work there seem miserable and I get a feeling that all the owners really care about is ripping you off. How do I know this you may ask? It takes an Italian to know another Italian is ripping you off.
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NinaGail Morgan
Having spent the last 2 months undergoing radiation treatment at the Dickstein Cancer Center, I thought it would be nice to surprise the valet guys who help me every day with a couple of pizzas. Called in an order and was told it would be ready in 25-30 minutes. Since I was driving down from Northern Westchester it would have been perfect timing. However, when I arrived to pick up 30 minutes later, I was told they were not ready. They had been too busy making the pizzas for the window and the guy that took the order never told anyone. No apologies, no regrets. Was told if I still wanted them I would have to wait for them to be prepared and baked. Employees had a total lack of consideration and could care less attitude! Not to mention that it left me stranded without the gift I had planned to deliver. I WILL NEVER STEP FOOT IN THIS PLACE AGAIN AND URGE YOU TO DO THE SAME! There are hundreds of pizza places to choose from in and around White Plains. Wish I had gone elsewhere!
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Antonette Barile
I want to start off by saying I love the food at Cerbones, but not enough to deal with the attitude, rudeness and pushback I was given by the young lady taking my phone order today. Our company orders lunch for a prompt 12pm meeting everyday so ordering in a timely matter is very important to us. The online ordering service doesnt take your order before 11am and when you call in they have you wait on the phone until exactly 11am and then dont tell you til after you finish placing a large order that you wont have it for an hour and a half??? To add insult to injury she preceded to tell me that I should have ordered yesterday for a lunch order today......again rude! I ordered salads and pizza rolls, nothing fancy....really???? They clearly dont need the business or appreciate loyal customers. I am very sadden that I have to take them off my list of lunch ordering places.
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Heather Lawne
Love the food fell in love with the place right away. However after many visits (5) I will not go back because of the terrible service. The waiter has you feeling guilty for having walked into the place and wanting to eat. I suggested Cerbones to friends of mine who called me to tell me their terrible experience wth the same waiter as well. I was just there last Wednesday and once again had to feel bad for asking for food. Its a shame the waiter isnt as great as the Chef.
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Jay Fanara
Absolutely amazing. Awesome service from ALL staff including and especially Giuseppe. Additionally, a gentleman named Bryan prepared the most amazing pizza, wings, chicken parm, chef salad and mouth watering fresh baked bread weve ever had... A huge selection of ready to go pizza was at the counter at the entrance too. DO NOT pass this place up if you are looking for amazing Italian cuisine in the area. They said they deliver to all areas hotels too.
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Peter Romano
I stopped in for lunch while shopping and I was pleasantly surprised. I ordered cavatelli with broccoli, garlic and oil and it was absolutely delicious!!! Cerbone of Naples is really very clean and it is cozy and quiet. I waited about 20 minutes for my order and it was well worth the wait. I will be coming back and bringing friends and I took a few catering menus for the future. This is going to be one of my favorite italian restuarants... Thanks!
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Leticia Caceci
Worst food I have ever tasted. Totally without seasoning or flavor. The service was sub-par. I asked for butter, used what was in the little dish, asked for more and the busboy just dumped the new butter patties over the old ones. He didnt even bother to give me a clean dish. The waiter behind the bar was not so nice, either. Wont go back anytime soon.
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Anna Lufrano
Everything at Cerbones is awesome. It is now our favorite place to eat and order out. Sunday Pasta is great and the food is always fresh, delicious and affordable. We live close to several other Italian restaurants, but the quality of the food keeps bringing us back to Cerbones. Definitely worth the extra 10 minute drive.
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Barbara Franquie
Ordered and it took 2 hours and still no order. I called on 3 times and no one knows where the delivery is. Not a good place my suggestion. Guy picked up the phone said it was delivered waited another 25 minutes and he then explains a problem with Grubhub. Very unprofessional. Wont order here again!
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Heather Trainor
I loved everything never been before and now twice in ten days! The salad is so fresh the pasta dishes are to die for and dessert was perfect. Steven is awesome kind and attentive; lets not forget the ice cold wine. Love this place. P.S. The pizza is great! Brought it home for my son he loved it.
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Kian YT
This isnt about the food but the service, when I came to pick up my order the guy behind the counter clearly blamed me for him putting in another order for me when I stated clearly to him that I ordered to pick up, when he said it would be 15 mins I said I already ordered. The guy had an attitude.
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Karen Orzuna
One hour and 1/2 for delivery... Pizza: Buffalo Chicken..pizza was cold and its was to spicy for no reason...the chicken seem like it left over bread chicken with mixed First time customer not very pleased...
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James Marciana
Im sorry, but when I order a Sicilian pie and they take the base bread from a moist garbage bag and slap sauce on it and I get sick 3 hours later, I will never eat here again. The sauce was watered down.
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Chase Caro
Food is excellent, pizza delicious, service fast up front for slices and such and slow in back where the meals are great deals, especially on Chicken nights (Wednesdays.)
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James McMahon
Food is good but way to expensive. I was shocked when I was rung up over $12 for a simple lunch of a plain sice and specialty slice, was good but not THAT good
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Tina Salerno
Great place, great people especially Giuseppe in the bar!!! He is so sweet, very attentive, & fun!!! Would recommend to family & friends in a heartbeat!
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C Kush
Had a slice with pepperoni from there. ....I took two bites of it and threw it away. The sauce is the worst and the crust is like cardboard.
