Panera Bread
| Address: | 3409 Erie Blvd E, Syracuse, NY 13214, USA |
| Phone: | +1 315-446-3841 |
| Site: | panerabread.com |
| Rating: | 4.1 |
| Working: | 6AM–10PM 6AM–10PM 6AM–10PM 6AM–10PM 6AM–10PM 6AM–10PM 7AM–9PM |
Location
Photos 100
Reviews 23
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James Shattell
I like Panera Bread stores, but with any chain restaurant quality control is an absolute must. This is especially true with the staff turnovers that chain restaurants often have. I think some of the items in my salad could have been cleaned better and been fresher, but it was tastety nevertheless. I suppose the prices are fair, but not cheap especially if you want to order a big meal. The portion sizes could be much more generous. One of the nicest feature for me is the screen ordering. There are plenty screens available so there is no waiting to order. The complete transaction happens at one station and then you go to a table and wait for them to bring the order to your table. I went at lunch time, ate there and was in and out in 18 minutes.
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Cyntisha Washington
I recently visited my local Panera Bread Ive been to Panera before but not at this particular location the menu selection was nice a little on the healthier side witch I didnt mind being at I had just came for the gym my visit was late at night I had chicken noodle soup which I wish would have had more noodles and chicken I had mostly broth which was fine but it was not very fulfilling even with the bread that came with it. The customer service skills of the associate or cashier that helped us was appeasing her knowledge of the menu help us with deciding what we what we were going to have. The lobby was clean although the doors was very nasty witch I hesitated to touch with bare hand. My over all experience was nice what I go back yes.
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Jaelyn Donnelly
Over all a nice place. However the past 3-4 times Ive came in its been after work (9:15pm)I pay on the quick tablet ordering system and I get a tea which I grab my own cup for and make myself and a bagel with butter. Now they close at 10:00pm. The lady at the register her name is Paula clearly is upset that I would dare order such a meal 45 mins before they close. Now she has to get out a bagel slice it and god forbid put it in the toaster for me. She very loudly turns to the other worker and says Im staying 10ft away " It never fails every time Were done someone has to order a bagel!" Very angrily while rolling her eyes. I think they need someone nicer at the register or at least someone who doesnt hate their job.
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Jade Currier
i made a pick up order through a phone call, & the cashier who took my order had NO customer service skills. our convo went along these lines: $:hello - hi id like to place a to go order for pick up $: what do you want - id like to get the---- $: whats your name - jade $: what do you want - (gives order) $: whole - yes $: when you gonna be here - 5 mins $: ok bye IF YOU DO NOT HAVE CUSTOMER SERVICE SKILLS DO NOT WORK IN A PLACE WHERE YOU NEED CUSTOMER SERVICE SKILLS. simple as that. & i always give respect, so her attitude is not a response of how i was acting with her. there is other people who would do a much better job than she.
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Heather Kirkpatrick
The Panera Bread Store on Erie Blvd. in Syracuse, NY has displayed exemplary behavior in my eyes. They stand behind the service they provide 100%. I am writing this review to be sure everyone is aware that they went above and beyond what we as consumers have come to expect, which is to say quality food delivery even under duress. Thank you Tony for your hard work and dedication to quality and loyal service.
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Igor Stamati
We ordered breakfast and coffees. My mug looked like dirty. Had coffee residue all over the mug. Then we get our breakfast. The soufflé were over cooked. The pecan braid was over proofed and over smeared with the pecan spread. The fruit cup I got was spoiled. The manager gave me a new one but it wasnt much better. Next time Im in DeWitt Ill have to eat else where.
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Amanda Guedes
Melhor restaurante!!!! Comidas e bebidas maravilhosas em um lugar muito aconchegante e organizado! Se você for, não pode deixar de provar as sopas e o smothie de morango!
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JoAnn Gates
The past few times Ive been, Ive noticed that the Napa Almond Chicken Salad sandwich is getting skimpier and skimpier. Today, the sandwich was thrown together with a small scoop of chicken salad on one side of sandwich and the tomato and lettuce hanging out of the bread. The whole thing was a mess and I had to scoop it all back between the bread slices.
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Bryant Brownell
Food is great at a nice price! Staff can be a little offstandish. I took my girl on a date there and this checkout girl naked Kirnja or something had nothing but attitude and was just pissy. Tables arent always as clean as you like. And the tempature is a tad cold. Overall? Good experiences! Good food! Good prices!
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Erin Ryan
The food was great as always! The only thing about this location was that 1. They didnt have the nice music or comfy chairs that really create the perfect atmosphere and 2. Im really particular about bathrooms, and the one here was dirty, out of date, and all around gross.
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Niki Patel
Im disappointed, every time I come here theres no bread everythings over priced and I cant even get my bread their baked goods are always gone and they know that they are busy so why dont they make more bread its called "Panera Bread" yet theres no bread it pretty ironic!
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Mapped Out Strong
Food is ok. Staff are dirty when they dont change there gloves and touch there face. Ive only seen 1 girl keep her hands washed. Managers seem like they can be off standish. The overall store appearance is dirty. Nats all over food buildup in corners. I wont eat here
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Jessica Cooper
Great food and so happy they went natural with their products. Love the ability to order food prior to arrival and just walk in and walk out. However they should have 1-2 designated parking spots for those of us just running in to pick up
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JK JK
Panera has great food for all times of the day. Youll enjoy the warm decor and ambiance inside while you enjoy a nice meal. They offer grab and go items to so you can either sit here or take out. Good food and good customer service.
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Crack Kills9587
Panera is always good just little on the expensive side but ive worked there and everything is the same every store and always made with quality ingredients and each place should taste the same state to state
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Dave Hullihen
Decent people serving and taking orders, but ally of side talking at the counter and not enough talk to the customers. Food is ok but portion size could be better for the take 2.
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Theresa barron addison
the food is always ready for me and my order has always been right. its a bit pricey but the freshness and taste makes it worth the price.
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Farhan Zafar
Wish they had Greek Mediterranean Vegetable sandwich as regular menu. Asked for egg & cheese sandwich, put in ham.
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Adrian Hatch
The plaza is almost always playing Duncan Sheiks BMI award winning 1997 hit Barely Breathing. Foods good too.
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Zeit Loup
Good food, okay prices, and the employees except management is super nice. Management is rude.
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Michael J Maloney Jr
Staff was extremely helpful and the location was clean. Pick two is always the way to go.
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James Johnson
Always fast and friendly. Good outdoor seating. They have the best iced coffee around.
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Dyana Z
Great salads. It can get crowded at times and sometimes its hard to find a seat.
