Address: | 100 Main St, Pine Bush, NY 12566, USA |
Phone: | +1 845-744-8888 |
Site: | purecityny.com |
Rating: | 4.4 |
Working: | Closed 11AM–10PM 11AM–10PM 11AM–10PM 11AM–11PM 11AM–11PM Closed |
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Jennifer Ostrow
Unfriendly, unprofessional and refused to serve me because I require the assistance of a service dog due to my disability . I grew up in Pine Bush used to frequent Pure City quite often when I was younger, then I moved away. During the time I was away I became sick and disabled. I now require the assistance of a service dog everywhere I go. He is extremely well mannered, well groomed, and very necessary for me to be able to function independently. He has a green vest that designates him as a service dog. Upon entering Pure City and taking my seat, the manager (a woman) scuttled into the kitchen and began yelling in Chinese. A few minutes later a young boy (presumably her son, who was also the waiter) came and asked me to tie my dog up outside. I explained calmly and rationally that I am sick and he needs to be with me at all times in case I have an "episode." He apologized and went back to talk with his mom. A few minutes later (and after more yelling from the kitchen) her older son came out with the same story; "can you please leave your dog outside, my mom is afraid of dogs and this is a small restaurant." I again explained that I needed him to be with me, adding in this time that if I were in a wheelchair would they ask me to leave that outside. He returned to his mother and after still more yelling the cook (father) came out and asked me to leave. Again I explained that he is a service dog and that he and I are protected under the law and that it is illegal for them to refuse me service on the grounds of my disability. They simply replied "can you just go to another restaurant." And that is exactly what I did, deciding that Id rather spend my money in a place I felt welcomed and rather not chance my food being spat in. In short, they were very unfriendly and unprofessional. They also broke federal law by refusing to serve me (they wouldnt even bring me a glass of water while I waited for the person I was meeting). They are not compliant with the American Disabilities Act in the least bit (including not being wheelchair accessible). I was extremely disappointed with the discrimination I faced at a restaurant I used to frequently enjoy. I cant review on the food because I didnt get to eat any.
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A Private User
I thought the service was great and the concept of a healthy, vegetarian restaurant is wonderful. The food was good.. Excellent appetizers. I read a review that the spicy eggplant was particularly delicious, but it failed to impress me, or my meat-eating husband who loves eggplant. I felt the eggplant should have been breaded.. It was such a large amount of mushy eggplant, it was overwhelming. i will def go back, if not for the delicious appetizers alone, but this time I erl try the veggie nuggets for me and my husband
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Samantha Busch
I absolutely love this place. The food is always good, it comes out very very fast. It is hard to find a place that serves very good vegetable and vegan food like this place does. Its family run and I love conversing with the family.
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Frank Parkhill
I am not really into the whole health food thing, but I have to say we stopped by the try it out and it was pretty good! a little pricey but I know its the type of food.
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Josh Marczewski
Love this place. i wouldnt have never though we would find a Vegan friendly place in Pine Bush, but i was wrong. My wife and i still talk about how great the food was!
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Stephen Moorman
I am not vegan but I was impressed with the appearance, quality and taste of the dishes my wife, daughter and I ordered. We will definitely be back.
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Dave Morrison
Amazing selection. My buddy and I are here out of town. Came back from hiking in the Catskills and this place meets our vegetarian/vegan needs!!!
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GJ MULLER
Awesome selection of vegetarian dishes. Its quaint, clean and has excellent service. Oh and the food tastes great.
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A Private User
Love the vegan menu. And Im a meat eater (my wife made me try it out). We go here frequently now.
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Connor McBrine-Ellis
Delicious food, lots of faux meat alternatives to classic Chinese dishes. Highly recommended.
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Dave London
Amazing. Fresh. Not greasy. A true veggy delight. A favorite! Worth the trip.
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Katherine Compitus
Delicious vegan Chinese. Every meat eater Ive brought here has loved it!
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Jhampa Nyima
A pure vegeterian in town. They have the best food.
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Margaret Michael
All vegan except some desserts (ice cream)!
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Stanley Mayer
It is the only place for Chinese.
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Michael Yandle
Great grease job!
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Jerry Sander
The best.
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MOTTY COHEN
Great