Neptune Diner II
| Address: | 699 Classon Ave, Brooklyn, NY 11238, USA |
| Phone: | +1 718-623-1111 |
| Site: | neptunedinerii.net |
| Rating: | 3.8 |
| Working: | Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours |
Location
Photos 100
Reviews 15
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Kim Bisono
I refused to order from This diner consider how the service extremely sucks, theres always a rude person on the phone as if his life is completely miserable! On top of that the food isnt even all that for a diner. A diner should always have exquisite presentation considering theyre a diner, the food doesnt have to be the best but the presentation at least should make up for the food. This place doesnt do neither one. My boyfriend refuses to stop ordering from them..... so Im kind of forced into dealing with them anyways, today we ordered Belgium waffle and eggs and home fries. The smartest thing you could do is separate the eggs from the waffle of course considering the waffle with the egg sitting on top would make it SOGGY, but no the person packaging the bag is a completely moron. You pay for a 10$ Belgium waffle and get complete trash! Its beyond the last time I order from this place. After ordering some so simple and paying 25$ for it the food presentation was disgusting, why would you put scrambled eggs on top of a Belgium waffle? Are you stupid? Clearly the person working to pack up food, does not care about the business of this diner. In others words ordering and getting the food delivered was a complete waste because we personally had to go into exchange the waffle and when he did the guy gave him nothing but an attitude because hes clearly miserable with his life, so my bf asked for his money back and we will not continue with this place ever again, to top it off the guy he dealt with claimed to be the owner, when I called ..... the grumpy loser who picked up the phone said the owner wasnt there. This place is a joke and they clearly do not care for their customers.
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Corriel Smith
This place is crazy..first off they have two menus where one charges more money then the other. Now I would understand if you charging me more for a delivery, but how can you charge me for taking my food home. Also, what kinds of dumb ass people work here. If you say a burger is one price and a deluxe is $4 extra cool. Now with that if you add any other topings $2 extra dollars. Cool now if i say i dont want a delux, but just a burger and a side order of whatever. How are you trying to force me to buy a delux and charge me crazy money because you cant think outside of what some one wrote down. I DONT WANT A DELUX. JUST A BURGER AND A SIDE ORDER. Not a deluxe and side order. This was the worst exchange I ever had at this place and there has been several. I cant with this place anymore
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Nadia Anderson
Yes my the first couple of times I went in with my guy we enjoyed it, its always the same wait staff, but the last three times we went it was horrible. Sunday morning staff sucks! We waited an hr for our meal which when it came was the wrong order, got rudely spoken to after we brought it to their attention, the owners daughter who was there to oversee things had her head down the whole time and not engaging with customers. The icing on the cake this past weekend 4/30 got served fried chicken with a complimentary piece of ice in the middle, I was not a happy customer! Im a real customer, served more than five and less than ten, I have no vendetta against anyone and am also not a hater!
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Chandra Fletcher
The owner or the person who answers the phone on Sunday 3/9/14 is unpleasant unprofessional and made false accusations to me that I did not pic up a delivery last week and he will not be delivering to me any more. I told him he was wrong but he was yelling like a Neanderthal and hung up. I tried to clarify this error but he didnt pic up the phone 12 x. When he finally answered I told him not only is he wrong but I have the receipt to prove it. He then offered to deliver one more time but i must answer it. I said I will NEVER use this business again
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Tiffany Ortiz
My family and I had a great time here! The food was absolutely perfect! Prices were great. I had a burger with fries and chicken tenders with honey mustard. It was all wonderful. My wife had eggs, bacon and French toast. I tried the French toast and it was amazing!!!! I couldnt stop eating it. Service was friendly and super fast. Bathroom was clean and smelled great. Employees were cleaning the dining room and chairs. Music was good. Couldnt ask for more from a diner. I will definitely be coming back very soon!!
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Jose Franco
Because i really liked this place i came here all the time. The precious owners were great. Im at the diner right now and i see its under new ownership and boy things have changed. Its a different vibe, attention from crew not the same, food tastes different. Used to love the bacon from here and that is different. Utensils were dirty, plastic cups, asked for warm milk and was told " no, col mil" Dont know if this place will see me again. Clicked 3 stars and as i wrote this made me go down to 2
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Tamika Blair
I ordered the Kale Omelette and was totally displeased with the presentation as well as the taste. The entire omelet was dark brown and the home fries were dry. I wasnt offered another entree nor any compensation for my displeasure. I didnt eat the food and was still charged full price however, I left more than 25% for the tip but I will not come back not will I recommend this diner to anyone I know.
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Warren Bernard
The owner plainly doesnt respect his customers. While waiting for a booth, my 3 year-old son and I ordered food. We were sitting in an isle seat which was inconvenient for the patrons of the establishment and, needless to say, us. A booth opened up and he stated some unwritten rule of not allowing people to change seats. We left.
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Isidro Alvarez
Today I had the worst experience of any, when I went to eat breakfast with my wife and her girlfriend. The head waiter there was so rude! He needs a course in people management. I notice that this is not the regular waiter, but still in all he needs to learn how to talk to people in general.
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Johnny Vulkan
Bustling local diner with a ridiculously long menu. Great for families and friends and as youd expect very busy at weekend brunch times. The tables turn fast so you rarely have to wait very long.
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dina n
The servers here are so great! They are very kid friendly. The prices are low and the portions are large. The food is very good. My favorites are the Fish and Chips, and the vegetable omelette.
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Ashley Sterling
Order was 20 minutes late (after waiting for an HOUR for two salads) -- called to cancel and was hung up on by guy on the phone. Bad food, bad service, not recommended.
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Johanna Obenda
Very poor service (our waiter berated us for not asking to split the check at the start of the meal). Also an order of chicken fingers and fries was $15....
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Jere Jeannoel-Fernandez
Great staff, lots of food for a great price. Love this place! Ive been coming here for almost 5 years and they always remember us and treat us like family.
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Sezam75 S
Cuisine américaine. Serveuse très gentil et service rapide.
