Address: | E Moss Mill Rd, Smithville, NJ 08205, USA |
Phone: | +1 609-652-0378 |
Site: | costellospizza.com |
Rating: | 3.7 |
Working: | 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM |
JO
John Clark
Have been coming here recently and have enjoyed the food, especially the stuffed shells, and have had no problems. Tonight, Saturday, July 25th, my wife and I went there personally and placed an order of three orders of stuffed shells with soup at exactly 6:32 PM and were told that it would be 20 minutes. We waited outside until the 20 minutes passed and I went in and was informed that it would be just a little longer. After 38 minutes, I was told by the young lady at the counter that it would be about another 5 minutes. At 50 minutes they brought it out and said it was ready finally. I voiced my displeasure at the wait and said that they should of told us that it would have taken at least 40 minutes at the outset and we could of dealt with that. I got some song and dance from her and another fellow (the one who originally took our charge and told us the wait would be 20 minutes) about how busy they were and the other dining room was full and so on. When I questioned about people that had come 20 minute after us and were served before us, I was told that they had called in their orders. I replied that these were customers who I had sat and watched as they came in and placed their orders at the counter and not called them in. Then they said that they were ordering pizzas that didnt take so long and I said that there were a number of people that had not ordered pizza, but other items similar to ours as I had noticed since I was sitting next to the order counter while waiting the last 30 minutes and had taken notice as to what was being ordered and what was going on. What I got from both the young lady and the other fellow was just a bunch of empty excuses and attitude. I also noticed that they had fouled up one fellow pizza order and rather than apologize for the delay, the counter fellow just told him that the order had something wrong with it and were redoing it. The young gal also told me that I didnt know what it was like in a busy kitchen to which I replied that I had worked in far many more kitchens and restaurants than she ever had and I certainly knew what it was like but also told her that they should have given us a much better estimate of the time that the order would take. Someone should teach both the young gal, but especially the other counter guy, a better perspective of time, appropriate etiquette, customer service, and to stop handing a transparent line of BS concerning delays. We were becoming good customers but that no longer is going to happen! They should remember that good news travels fast but bad news travels much faster and gets spread even faster. I will not speak well to anyone in the future concerning this establishment!
LA
Larry Rosa
Initially the Sicilian pie was superior and the diversity of toppings was impressive, (know from whence I speak, formerly ran a very upscale pizza restaurant in Manhattan)....even called to share my delight w/the management BUT then the quality fell off sharply and if you called to complain they became arrogant. One time the delivery persons tip was over looked by the staff member who took the order though I made it clear to place it on my card. Well the manager (owner?) called berating me for stiffing his person! Unbelievable gall! Waited for about a year after that yet decided to give them a second chance (ex restaurateurs are pretty forgiving having been there themselves) and thinking that my lack of trade would send a message - well it had to be one of the WORST pies Ive ever had - and they are not cheap, $26-7 w/tip! For me to write a review - it had to be really, really horrendous cause its not my style.
BR
Bryan Williams
Poor service, no one seemed to care about much in this place. Worst thing for me was after buying pizza, i requested a cup of tap water and was told "we only have bottled water" are you kidding me?? The pizza was edible, Id give it 4/10. Thats the best thing I can say about it. Nothing special but its pizza.
JE
Jena Rose
Food does not taste good at all and After eating hear for the first time I immediately got sick less than an hour later. No doubt this place gave me food poising. I never post reviews but felt compelled to warn people and prevent them from suffering the way I did from this restaurant.
LI
lindsay jenkins
On a nice day, the line is out the door. Ive only ordered pizza by the slice here and have always taken it to go. The service is fast and the pizza is good. Who doesnt like a pizza party picnic? Next time I will have to try their legendary buffalo chicken!
JO
Josh Haeffner
Can be very inconsistent. One day, I love this place and the food is great, but the next day, I can order the same thing and it be not nearly as good. When theyre on, theyre on, but when they are off, they are certainly off with their dishes.
MA
Mark Morgan
The Stockton bomb was excellent. Sandwich was huge, maybe even too huge (they should go easier on the fries). Service was friendly and hassle free. I do think there plain pizza can use some work. Overall a nice place to go for lunch!
DO
Don Freas
Im a huge fan of buffalo wings so I got the buffalo tails twice. The atomic honestly lives up to its name. The sauce below it isnt as hot as I expected. Their buffalo sauce is interesting. It tastes sweet but has a fiery kick to it.
BR
Brandon Donath
Not good. Went in ordered food took over a half hour for a calzone the excuse was the pizza guy has a lot of deliverys orders not professional at all. 3 other couples that came in after us got the food be for us
NA
nader awad
Worst delivery every, how could it take you an hour and twenty minutes to deliver a god damn large pie and an order of tails. And if that wasnt good enough the pizza was cold and the tails were barely warm.
TE
Terri Sparrow
WAY to expensive!!! Since the new owners took over a few years ago we have tried it a few times but its not as good and they raised the prices. Sad....we used to love going there
NI
Nicholas Philly
Good food, but if you live in Galloway on the wrong side of Rt 30 your not cool enough to get them to deliver. Their loss I guess some other pizza place will get my money!
BI
Bikram Singh
Horrible!!! Food. . Uncooked pizza base. I wish I had never ordered Please dont take chance. I am sure there are better pizza places in the area.
SH
Shawn Busch
Probably the best pizza in the galloway area to my knowledge. Their buffalo sauce is more sweet than anything else so if that is your thing enjoy.
GR
Greg Sarles
Love this place for the tails. Im surprised by the negative reviews. I live an hour away and go there for the chicken.
KE
Kelly Weber
Best around, I go at least once a week, and do does my family. I tell everyone everywhere I go. No one can beat them
A
A Private User
Costellos is the best place around for buffalo tails. Their hot sauce is awesome. Pizza is good too.
MI
Michelle Hillegass
Everything is awesome there! The pizza, wings, cheesesteaks. And they are in no way expensive!