Pizza Hut

Reviews 10

RO

Robert Acosta

Potential scam in this Pizza hut.. I ordered 2 pies to be delivered to my house super bowl sunday. Not even a minute after my order was placed I get a call stating my card was rejected by Pizza Hut not my bank. The person in the phone stated I could pay with cash and when I said I didnt want to pay cash he stayed he actually could charge my card. I canceled the order due to it feeling shady. 4 hours later i get a call from the store manager, Mohamed asking if I got my pizza. My first fear was that I was charged and not given the food. He then began to explain to me that a driver picked up my call earlier, and he seemed to state that a driver may have tried to pocket money. When I addressed my concern over my personal information including card info he stated no info gets saved on their system. When I asked how he had my phone number he stated he also knew my address and floor. So that confirmed my fear that info potentially card info was stored somewhere. Aside from being unprofessional and discourdiouse This Pizza Hut has an ethics and conduct issue on their hands. Pizza Hut its time to investigate this store.

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DV

Dvine Lovin

I would give them a -0 if i could. Worst experience for the 2nd time at the Pizza Hut located on 1347 John F. Kennedy Blvd, Bayonne, NJ 07002. I placed the order over the phone @ 8:02 pm. The order was for delivery. I provided my address and paid with my debit card. We called at 9:26pm, 9:28pm & 9:30pm because I was disconnected and were told that they were on their way. Called again at 10:13pm only to find out that they lied.The person I spoke with claims we must have called a different pizza hut. He also stated that the employees in the store said I did not call and they did not tell us that our food was on the way. I told him regardless of what his employees is telling us its now 2 hours later, where is our food. The food was made and they thought we were picking it up. I told him why would I give you my address and then call you back to ask where is our delivery and then your employee tell us they were on our way?! He apologized and told us another hour. I told him cancel the order.Never again.. 1st time was last year..

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FR

Frankie Gutierrez

DO NOT ORDER FROM THIS PLACE. I placed my order online around 5:1511pm and it was supposed to be here by 6:54pm. The driver called my cellphone instead of ringing my doorbell and aparently the restaurant called my cell since I didnt answer they drove off. I called at about 7:30 asking about my order and the person that answered the phone says the driver was on the way and he should be here in about 10 min. I called back 20 minutes later and spoke to a lady who said they called me and I didnt answer so I asked if the driver rang my doorbell and the driver LIED and said he did which I informed her that he did not ring the doorbell so she hands the phone to Matt who is the general manager who informs me that he is going based on his drivers word. I not so nicely requested a refund and informed him that I would NEVER do business with this pizza hut again. Lets see if they give me my refund otherwise that place will be getting a not so friendly visit from me.

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BR

Bria Jackson

Do NOT order from here all the negative reviews are true. I dont usually write on these things but I needed to with this place. I called to place an order and I was put on hold for twenty minutes eventually I hung up and called again then the line was busy so I called again the phone kept ringing and no one answered it. I called one last time and someone answered I ordered and waited over an hour for the food. Pizza hut is only like five blocks away. Tried calling for the status but the same thing happened again I couldnt get through. I was about to go down there when I get a call the pizza is outside. The delivery guy who barely spoke English forgot my soda but I was charged for it and he refused to go back and get it! The pizza was cold and nasty the pasta was underdone. I never got my refund either! Find another pizza place to order from

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JE

Jessica Arruda

This is the worst Pizza Hut Ive ever ordered from. The people there can barely communicate with you. The pizza took almost two hours to be delivered. It was cold by the time the pizza got here. Every time I called the store to get a status on my order, theyd say it was already out for delivery. I only live 10 blocks from the place. Do not waste your time or money. If you do want to order from here on the pizza hut app, make sure you check off "pay in cash". That way if the pizza takes too long, you dont have to pay. I shouldve stuck with Dominos. Im pretty sure pizza hut corporate would be disappointed.

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TA

Tatyana Reed

If I could give this place 0 stars I would. I ordered pizza and when the delivery man came he simply called and said "pizza is here" then hung up. I had no chance to say anything. I called back and he was extremely rude and did not want to get out his car to deliver the pizza to my door. I then called the place to talk to a manager who never picked up the phone after waiting for an hour. if there was anyway I could get this place closed I would. Also, when I called the place a employee picked up and stumbled over his words and instead of saying sorry he signed and hung up.

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LI

Lisa Costastafford

I sooooo hate this place!!! the food SUCKS, they messed up my order 3 times, the wait for them is 2+hrs, then they got the nerve to tell me its my fault??? how is it my fault that the cheese is stuck to the top of the box??? how is it my fault that pizza is not cook all the way??? they need to fire everyone up there & get people who want to work in there!!! this is crazy I will not be buying from them again after this!!! how sad this must be the worse pizza hut EVER!!!!

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AN

Andrew Girgis

if i could give no stars, i would. a week ago i had a little party and ordered $70+ worth of pizza. pizza came 3 hours late and under cooked. this week i ordered a dinner box, pizza came after an hour and a half. Today i ordered 1 large pie at 5:35pm and at the current time of 6:50pm it has still not arrived. this is the worst customer service ive ever received. from a food place at that. i hate pizza hut on city line-bayonne.

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KR

Kristopher Ledesma

THE WORST. Ordered a couple pies at 7:20 that were supposed to be delivered by 8:30. Tried calling the store for half an hour straight to get an update and no one picked up. By 9:00 I just called customer service to cancel the order altogether. Delivery driver still ends up showing up at 9:30 and I had to turn him away at the door. If I could give zero stars, I would. Do not order from here.

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AN

Antwan Beason

The lady Emma Anna apparently a manager wont listen to you and argues with you even though you have waited an hour 20 mins and she tells you oh U have to wait an hour and a half never in history to you wait for food from Pizza Hut for a hour and a half and then she wont let you speak talks over you and then refuses to give her mgr name smh Pizza Hut is going to hell

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