Address: | 236 Washington St, Claremont, NH 03743, USA |
Phone: | +1 603-542-8866 |
Site: | kouzoku.com |
Rating: | 4.2 |
Working: | 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM 12–9PM |
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Emily L
I ate at this restaurant about 2 months ago. The food tasted good. The server packaged the left overs for us, and I ate them the following day at work. As I was eating the leftovers, still in the take out box, I began to choke on something. I had to pull out the object from my throat as I could not cough it up and it was very sharp and painful. I found that a 4" piece of steel wool had been in the food, and this is what I choked on. After going to the hospital to have the cuts in my throat examined, I went back to the restaurant and spoke with both the owner and the manager about the incident. I just wanted them to provide me with their insurance information, I did not ask for any money what so ever. I was treated extremely poorly and was told that since the incident did not happen at their restaurant, they were in no way to blame because I "clearly put the metal there". I was appalled at their accusation that I would try to set them up. I contacted the Department of Health, who did not fine them, as well as a lawyer. Unfortunately, the cost of the lawyer was too much, so I was unable to resolve this issue. I warn everyone, that this may happen to you. Had the restaurant appologized and even offered to pay for the meal, I would have been satisfied, but their blatent disrespect was not called for.
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Fran Harriman
Very disappointed with our visit. I had heard good things about this place and decided to bring my grandson here for a nice sushi dinner on the last day of his visit. VERY POOR service - the place wasnt busy, so no excuse. Order was messed up - only one bowl of Miso Soup served. Full order was not delivered, but charged for. Dessert - fried ice cream was soggy and melted with no eating utensils. Eat ice cream with fingers? Asked for spoons - they never came. I finally asked for spoons at the bar. No light in the ladies rest room. Flip the switch, the fan turns on and every light - including the light on the light switch go out. Pitch black. Had to grope for the door. I wont return.
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David Rose
New management as of writing this review 8/6/16. The Experience from start to finish was excellent. The waiter and the chef didnt everything to make my wife my son and my mother feel very welcome. The chef got my son a Japanese soda and the show while he was making our food was very entertaining. Weve barely mentioned that it was my sons birthday and they came out and saying and gave him a birthday treat which was very nice. I would definitely go there again and recommend this place to all of my friends as well. We always had drinks and the staff there was extremely friendly and thoughtful.
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craig ethier
Tried it a few times, both times getting various Hibachi meals. The Chicken Hibachi meal was ok, not a large portion by any means for 16.95. My other half had the same thing and we both had stomach issues within 30 minutes of leaving. Tried it one more time, this time getting a Veggie Hibachi 8.95 lunch special, and the portion was extremely small and was nothing special. Their rice is very good, and I hear their sushi is good as well. Portion size vs price/quality are my biggest cons of this restaurant. Service was fast and friendly.
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John Heneghan
Ever since they changed management, this place is awesome.. fantastic, excelle t tasting food. I love their sashimi, sushi. Excellent prices. I really recommend Kouzoku. After the server served us, he back away and bows, awesome. Very clean, excellent menu. We are back again, nothing negative to say. Best in town.... Love it... I dont know why a comment said portion size is small, they are wrong
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A Private User
We have been here 4 or 5 times and have always had a wonderful, fresh, well seasoned meal. The value is excellent. Yes it is smaller than Kotos in West Lebanon and much quieter but I love that about it. Its very intimate and quaint!!! Great for a party or celebrations with family!!! and the prices are much lower than Kotos!!! Check it out....youll be glad you did!!!
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Nyssa Schmidt
I have had hibachi in NJ, NY and NYC, RI, and CT, but this little place in NH is my favorite. The food has gotten even better with the new management. Our chef put on the most entertaining show Ive seen yet, and the prices continue to be reasonable. We love coming here everytime we visit family :)
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Anna Banana
My family and I absolutely love this place. The owners are so personable and always take the time to make our children feel special. We would recommend this restaurant to any who love a family friendly environment with a great staff.
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Chad Stazan
Simple, yet refined. It doesnt push the annoying, overbearing flashiness so many other restraurants do, which makes this place very pleasing to go to. Great atmosphere, really good sushi, friendly and accodomadating staff.
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Letticia Hardy
Difficult to order, waiter could not understand English well , whip cream-no, chocolate sauce- no, but all the desserts CB American with BOTH. After 200.00....Im still Hungry
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A Private User
Not a bad place just lacks any wow, ok food and good prices. Very quiet for a sat nite. We are used to Koto in Lebanon and tis doesnt compare sorry to say. Ok eats and stuff.
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CosmicSenpaiSensei
Seriously one of the best if not the best places ive ever gone out to eat. Me and my friends love this place, tiny bit expensive but the quality of the foods is worth it.
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Trisha Ford
First time eating here and I couldnt have asked for better service!! The sushi is so yummy and the crab rangoon made me wish I had ordered a second one just for myself!
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Sara McNamee
Amazing sushi . Excellent service and we would definitely go back! The Spicey Santa roll was absolutely amazing and thanks to our waiter for the suggestion! :)
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Laura Snow-Gilbert
I thoroughly enjoy this restaurant every time I go, which is often. The wait staff is very pleasant and the food is unusually good.
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Lance Foster
Wonderful atmosphere. Catered very well to our children and kept them engaged ages 4,6,and 8. Hibachi was a great experiance.
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Tiffany Tucker
Amazing food! Only reason Im giving 4 stars and not 5, is because they forgot my tempura roll on two different occasions.
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Heather King
Would be great if you actually got service, rather than ignored for a half hour without a single drink offered.
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Chad R
Nice quick smiling service and atmosphere. Great flavors food was done correctly, one of the best in the area.
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Kim Forni
Love the sushi. Have not eaten anything else from the menu. But my orders are always fresh.
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Robert Alley Jr
Was pretty good but kinda expected more for the price. Extremely nice staff though.
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Jackie Tallman
First time every eating dinner here. It was amazing. I will definitely go back.
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Konstantinos Georgiadis
This place is great for lunch and dinner. Very friendly staff and great food!
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Harry Snow IV
Dont let the building scare you away. The food is great. I mean it l.
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pumpkin games701
Missing sushi, but I found a good place. the Owners are very friendly.
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Steven Moody
Excellent Maki rolls and appetizers. Service is very attentive.
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Denise Champney
The good was wonderful. Ambiance was nice. Good company.
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Mark Wright
Great sushi, very nice wait staff, and pleasant atmosphere
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Benji Hamilton
Really good actually. Dont let the outside fool you.
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John Sibert
My favorite restaurant in town. Always a great meal.
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Doug Howell
Very good food and an extremely talented hibachi chef