Cafe Rio Mexican Grill
| Address: | 5765 Centennial Center Blvd #190, Las Vegas, NV 89149, USA |
| Phone: | +1 702-967-8800 |
| Site: | caferio.com |
| Rating: | 4.1 |
| Working: | 10:30AM–10PM 10:30AM–10PM 10:30AM–10PM 10:30AM–11PM 10:30AM–11PM 10:30AM–11PM 11AM–10PM |
Location
Photos 100
Reviews 27
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Jacob Nagle
Worst service ever. Every other person who handled our order got it wrong, then rolled their eyes at us when we asked them to make it the right way, then then charged us extra for a teaspoon of guacamole and a regular portion of cheese. Staff were literally throwing food around, then using filthy towels to clean up after themselves. To top it off, when we later called to speak with the manager, she expressed zero interest in actually fixing the problems, but instead kept insisting that I take a voucher for a free burrito. I didnt want a free burrito. I wanted to go to a restaurant with polite, competent staff and a manager who cared to fix problems with her staff.
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Joshua Deats
Used to go a lot more but the quality and selection just is not there. We understand how busy of a location it is, but to wait in line for 10-20 minutes only for them to constantly be out of certain proteins ( Salmon ! ) is frustrating. We started ordering online and picking up, only to walk in time and time again to either not have our order ready, be told the salmon would be another thirty minutes, or go home and receive our order and find little to no meat at all. We have never been compensated, or really felt like they cared whenever we called back, so we stopped going. Too bad because when they do get it right, it is great.
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robbie schneider
Let me start off with. I love the food.....i placed a order for pickup. I go pick it up. bring it home. And it was the salad. With the house dressing. Only no dressing... i call them and let them know. They just said ok come get some. No sorry or anything. And when i go back to pick it up i get nothing but attitude from them like its my fault. Or like its no problem that they forgot part of my order. Now here i am eatin my salad da that has sat and gotten soggy. I am never going to that location again!!!
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A Private User
distance and enjoy having a place with good food so close. However.... what you get for the money is less than a value. You are charged a dollar for less than an ounce of guacamole, sour cream, or a little sauce atop your burrito. Also, every time we come we get the same thing yet somehow they always charge us differently. Makes me feel as though some employees are scamming us. Or maybe its just the language barrier. Most of the empoyees speak broken english at best.
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Shawn Cunningham
Great food, but this is the 2nd time Ive come back here and theirs always a damn issue because they upsell all the lil extras and they dont tell you until your paying for it, also very hard to understand what the hell their saying, its like ur the land of the lord of the rings! they would have gotten a lot better review but their service straight up sucks!
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Sofia
The staff is rude and not friendly at all they dont even say hello they wait for you to order. I ordered the grilled chicken salad and the chicken was burned over cooked it was hard to chew and the rice was under cooked almost raw and the tortilla tasted like it was left out for a while. I throw it away and left I am NEVER coming back ever again.!
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Ron Callihan
Not what I consider traditional Mexican food,, no Spanish rice,to much salt in the guacamole,, when serving corn tacos,, should always be double instead of single rolled,sauces werent drained properly,, from the barbacoa,, cutting corners wont keep customers who know traditional coming back,.
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Jacqueline Soto
Twice now I have gone to the centennial location & they dont have salmon prepared. If you run out of it so quick why dont you stay on top of it like the rest of the meat?? I can not eat meat other then seafood so that is why I loved Cafe Rio so much. Complete dissapointment.
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artrisa fulton
completely turned out over this place. Im not a huge fan of chipotle, but this place REALLY takes the cake. Had the taco platter with sweet pulled pork and was in food heaven. Plus they give you a good portion, wish i could have ate more but i was full!!
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Rafael Mejia
Staff are often inattentive and add toppings that you specifically ask them to keep off and the location isnt exactly the cleanest to eat at. Used to be my favorite location and favorite chain but I doubt Ill continue to go, at least to this location.
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A Private User
Their salads with the house dressing is to die for! Service is always fast, but you feel a bit rushed. Much better than similar style restaurants like chipotle or chronic tacos, as the quality and taste of what you get for your money is amazing.
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Andrew Parker
Get the App. Cafe rio has a great rewards program with surprise food a drink credits it you go there often. They also offer a great military and police/fireman discount. The Salads are amazing too. P.S. Love the new modern clean look.
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Troy Asuncion
Why waste your time reading reviews, yall heard about it everywhere, cafe Rio kills it. Tortillas on point guac on point.. not sure if its 100% vegan friendly but I kinda dont want to know... Its that good.
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Eman Urban
Great staff and clean environment. Staff was helpful and friendly, and went by everyones table to see if everything was to their liking. The service here is definitely worth mentioning as you can tell.
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Jason Shupe
On Friday 4/28, I came down with food poisoning. After discussing with my doctor, he said it was probably from eating there. Apparently hes had numerous patients get sick from eating there!
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Gustavo Loera
I love how they spend so much money to renovate the place but they still want to keep there employees at 8.25 an hour at that pay rate ill spit at your food too
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Lora Erickson
We eat here as a family as often as we can. Pricing is good, selection is excellent (you cant go wrong on this menu), and everyone is friendly. LOVE Cafe Rio!
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Mary Jones
Wonderful fresh and tasty food! One of my favorite places to eat! Sooo good, I always end up eating too much! Thank you to all the friendly hard working faces!
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Stephen C
Its Cafe Rio...just delicious. The ability to customize your burrito or salad is a bonus...I have them hold the cilantro, which for me adds the wrong flavor.
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Larry Aaron
Other thn long lines at popular times, cant be beat this place for Mexican-style fast food. Fresh tortillas constantly. Get a punch card for freebies.
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Wesley Donahue
Its a good alternative to Chipotle. Its nice, nothing too special. Its the typical build your own burrito type place, but with more variation.
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terry arias
The salad is good and everything on menu is reasonable and the Mexican drinks are all fresh and tasty. kids under 6 get a free quesadias. ;)
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Brian Mejia
Cafe Rio has some of the best options as far as "fresh" mexican food. I always go for the grilled chicken tostada salad; to die for.
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A Private User
Great food but WOW, this place is pricey, by about 20-30% in my opinion. I still eat here about once a month, its all I can afford.
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Alyson Weber
My favorites is the Sweet Pork Barbacoa burrito, enchilada style. Add a little pico de gallo and sour cream...you cant go wrong.
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Giri Chelian
Pretty standard Cafe Rio, the lines here werent as long as other locations but Im sure it really just depends on the day of time.
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A Private User
Lots of food but not a huge variety. Music was way too loud to enjoy a meal w someone you want to talk to.
