Address: | 3101 Halls Ferry Rd, Vicksburg, MS 39180, USA |
Phone: | +1 601-638-2009 |
Site: | locations.sonicdrivein.com |
Rating: | 2.8 |
Working: | 7AM–10PM 7AM–10PM 7AM–10PM 7AM–10PM 7AM–11PM 7AM–11PM 9AM–10PM |
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Allison James
This sonic is not even worth a star rating! The service is absolutely terrible. Every single time I have been there in the last year they have gotten my order wrong! I went a few weeks ago to get breakfast and a bag of ice and they didnt have bags for Ice so their offer was 8 route 44 cups full!!! Where was I going to put these 8 cups of ice so I said just forget it. I went last Saturday to get breakfast and I saw a lady outside and asked what time they opened which she responded 7, I told her ok I have time to wait until 7... so 7:15 rolls around and they are not open and still trying to figure out how to turn the alarm off so I left. Today I went to get a diet cherry limeade for my husband, yes they were busy so I didnt mind waiting 10 mins or so but 18 mins later still no drink!! They are the slowest and worst staffed fast food restaurant Ive ever experienced! I have worked in food and beverage for 8 years and was an assistant manager of a restaurant so I understand the ins and outs and being in the weeds but every single time which about 10 in a year I have not been satisfied! I will not be back. I will drive the 10 minutes OUT OF MY WAY to the other sonic in town!!
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Briggett Simon
The person that took my order got it wrong and did not add all of my food to the order. So, I pressed the call button again to check my order and this time it was a a different person to answer. I told her I did not think my order was right. She then repeated what I had ordered, and she said a jr. Cheeseburger. I told her no it should be a jr. breakfast burrito. She then said "thats what I said" very rudely. Once the car hop brought the food the ticket said jr. cheeseburger. The car hop was very nice and apologized. But the first to people were awful. Not going back
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A Private User
place all the time. Not anymore!!!! My order was always wrong and the service was always horrible. What time does this place open anyway? I stopped by one morning after 7:00 and I was told rudely that they were not open yet after I sat there and waited a while before anyone spoke to me. No apology or anything and it had happened twice. I had other people tell me the same thing. I do not recommend this place at all.
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Ashley Feemster
We were on the road and stopped here because we could eat outdoors with our dogs and the customer service was horrible, we couldnt hear on the speaker, our order was wrong and while sitting there we lost count of how many peoples orders were wrong. And someone was smoking pot really close by, it stunk really bad!
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A. Terrell Brown
Rude car-hop. The cashier made an error by charging me for the wrong shake. After I brought it to the car hops attention, she got indignant and ask me if I wanted it (as to say here is the price, do you want it). After I made her correct their error, she didnt apologize nor thank me for my purchase.
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Kory Walker
Dont come here. I got my food and after they never returned my change. This happened plenty of times. Then This time they forgot my fries on my order and I pushed the button waited 15 minutes and they never came to the machine. Dont waste your time.
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Yvonne Simmons
I went at lunchtime and the service and the wait was horrible. My sandwich was thrown together. the drive thru window was fifthly and the staff was all sitting around laughing and joking...close this one down...horrible...
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Katangela Smith
Unsatisfactory!!!!! The young lady that took my order was rude and cut me off. Then I was sitting for over 30 minutes to get my order. I had to call in there and it still took longer
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Pat Bailey
Bad experience kept on getting my order wrong did came out the last time did not say say Im sorry or nothing very bad experience would not go back to that one for anything
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Vanessa Myrick
Service was horrible. The staff is incompetent. Who are they hiring? These people dont have to have an high school diploma.
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Dan Wilkes
Constant complaints on social media, bad experiences in person. Usually poor or very poor service.
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Jean Omar Candelaria Pagan
Had to wait 15 min for them to take my order when the place was empty. Service was horrible.
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A Private User
I love their pellet ice and Route 44 cokes, especially during their happy hour.
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Alvonda McNeil
Been sitting here 30 minutes only to get the wrong order. This place sucks.
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Arthur Brown
Cause they try to get of not sonic be the people that work for them
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Shantell Redmon
I love to go here, but sometimes they can get things wrong
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Bobby Elliott
Not a great Sonic. Maybe it was just the morning I came in
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Maurice Dixon
Salty good bad attitude towards delivery guys..
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Taylor Crowder
Got our orders wrong EVERY TIME! Bad service!
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Kenny L. Cobb, Jr.
Great customer service and friendly staff.
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Raven Dent
Great customer service friendly and fast
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Kati Atkins
Chili cheese tots are off the chain!!!!
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Maria Marroquin
Not really good service is horribly
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Tony Wright
You need to get a dress code here.
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Alicia Dixon
I like the slushes and the ice.
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Tommy L.
I mean its ok fast-food...
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Roshandra McGloster
Order is never right.
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Nancy Alison
Wait is soooooo slow!!
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Wesley Marshall
Pretty quick service.
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Hunter Merritt
It tasted good
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Devin Cook
Great service
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Margo Uzzle
Fast service
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Destiny Parker
Pretty slow
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James Terry
Excellent
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angela hallack
Sonic