Address: | 800 Washington Square Center, Washington, MO 63090, USA |
Phone: | +1 636-239-2556 |
Site: | kfc.com |
Rating: | 2.4 |
Working: | 10:30AM–9PM 10:30AM–9PM 10:30AM–9PM 10:30AM–9PM 10:30AM–9PM 10:30AM–9PM 10:30AM–9PM |
CO
Corry D
I gave it a 2 star for a couple reasons. First being, you have to eat there / order at least 4-5 hours before they close. Otherwise youre getting noticeable stale food thats been sitting in the hot box for who knows how long. The only time youll get fresh food at the Washington MO location would be as soon as they open and up until about 3-4PM. After that, forget it. Second being, (kinda goes along with the first reason) theyre cleaning and getting ready to close HOURS before they actually close. Ive walked in an hour and a half before closing and was told by the counter person that they closed in an hour and a half... They also have a problem with the "OPEN" sign in the window as well. It works during the day and even the afternoon, but amazingly it seems to stop working (was told by a worker that its plugged in, but does not work) during the evening or a few hours before close. Its almost like they turn it off to detour customers *sarcasm intended* If its early in the day and you want good chicken, by all means go to the KFC in Washington, MO. Its fresh and you wont have any problems. But if its late in the day, I would suggest spending your money elsewhere.
RI
Rick Sutten
Worst fast food experience Ive had in a long time. Terrible customer service, cold food and general uncleanliness. This was the first timing eating at this KFC, and it will be definitely be the last. 10/1/2015 Update: Still the same old KFC. I made the mistake of giving them a second chance. Terrible service, rude staff, cold food and employees claiming they "ran out" if its close to closing time because they dont want to make any more. And by closing time, I mean like 2 hours before they actually close. I gave them the benefit of the doubt, and a second chance. What a mistake that was.
SA
Sarah Fagin
Unless you want to get sick, do not eat there. Horribly disgusting. Do not eat there. Dining room was filthy. The tables and chairs were thick with grease and grime, floors appeared unswept for days and the grime on the front counter, what was that? The soda fountain has mold growing around each soda fountain has mold frowning on and around each head. When I told this to the manager on duty, his response was "Ill have someone come out and clean it", dude, you and your workers do that on a weekly basis of not more.
WA
Walt DuVall
If I could give this store no stars, I would. The service totally sucks. The employees there are.....slow to put it politely. This store should be shut down and start all over, new building and all new employees. Go to the Pacific site. Same owner but the people in Pacific care about and know about the people and what they are doing. never had any problem at the Pacific store, very good people there! So, save your time and aggravation and go to Pacific KFC!
BE
Bev Lamke
2 stars because the food was good. Lost one star for the front counter guy DAVE having no customer service skills. Lost another star because my order was short by 4 pieces of chicken. Lost the last star plus 8 more that they never even had... because they would not answer the phone when I called to advise they shorted my order... all day... no answer.. ALL DAY... . I will be going back tomorrow... just not as friendly as today.
JO
Jordan Donaldson
The service is seriously indescribable. Completely and totally terrible. I ordered potato wedges and I had a total of 3 wedges..... like literally only 3 wedges in the entire package. Thats ridiculous. If I could rate them 0 stars, I would. Also, they always have their open sign turned off. Always. This store is ridiculous
JO
Joanne Albrecht
The chicken tenders were super small and they forgot our biscuts. We had to look around a while to find a clean table. When we found one, the chairs were sticking and gross and the floors looked horrible. (Dirty) I love KFC but this one needs some major help... I hope they fix this soon...
BL
Blackadders2
This is the worst KFC Ive ever been to. The interior lightning makes it seem gloomy and dingy. The service is deplorable, taking up to several minutes just to get your order in. And when youve finally gotten your order, more often than not, it will be incorrect. Terrible.
MI
Mike Wormington
I have eaten in restaurants in 48 different states and 5 different countries, and never been in a KFC as nasty as this one. No one in the place other than us yet every table was dirty, the floor so greasy I could hardly walkon it, etc, etc. Ruined me on KFC.
SA
Sandra Landers
Food was good as usual front was friendly. The kitchen however there was yelling and loud conversations about a party. Not what I wanted to hear while eating.
IL
Ilene Sadistic
The lobby is absolutely trashed. I dont think they ever clean it. Its very hot in the building all the time. Uncomfortable environment.
JI
Jim Harmon
No hot water in mens restroom and no soap in womens restroom..... Disgusting if these are employees facilities as well
TE
Terri J
Little expensive, but the food is good could have chicken roasted besides fried for those on weight loss programs!!!
MI
mike miller
45min before closing they refused to serve any more chichen other than what they already had cooked.
JO
john pham
Health Department of this state need to check out this place.?!!! nasty dirty flies net in there!!!
DY
Dylan Monzyk
Place is falling apart. You never end up leaving with what you ordered. This thing needs a rescue
TE
Terri Thiessen
Getting ridiculous on price. I love the original recipe, but they need to offer better deals.
PA
patsy starks
Busy but friendly first time I had popcorn chicken it was very good and the fries were good
TI
Timothy Dunn
Fast and friendly place, very clean. The drive though could use some road work..
MI
Mighty MikeRusso
Every time I go they are out of something. How can you be out of chicken?
JK
jkel75
Everything was fresh, hot and delish. Fast and friendly service
JE
Jeff Gibson
Juicy inside crispy outside and hot fast service too..
RO
roger seabaugh
had food before i finish paying and food was so hot
LO
Lou David
The place is disgusting, I do not recommend...
JD
Jd Daniels
Not to bad. Chicken little over cooked
PA
Pat Craig
Needs update and a good cleaning
UR
Urban Bigfoot
Conditions not very clean
AS
ashley jordan
Fast, hot, delicious food
TO
Tonya Loyd
Good service. Good food!
CH
Chris Bowen
Professional service
GE
Gene Fernau
okay.