Address: | 1275 Town Centre Dr, Eagan, MN 55123, USA |
Phone: | +1 651-456-0759 |
Site: | bk.com |
Rating: | 3.2 |
Working: | 5:30AM–12AM 5:30AM–12AM 5:30AM–12AM 5:30AM–12AM 5:30AM–12AM 5:30AM–12AM 6:30AM–12AM |
TI
Tiffany Zmuda
If I could give a zero rating, I would. We have a family of 5 people we asked for 3 of the cheeseburger deals (2 cheese burgers fries and a soda) so 6 burgers total, 3 fries, 3 sodas, a chicken fry meal, and a bacon cheddar ranch meal with no cheese. The person behind the register is either mentally disabled, or doesnt give a care about his job. We didnt get what we ordered. I get that these people want a living wage but you do not deserve a decent paying job if you cannot get this order correct. Pay attention to the customers wants and youll get better review. Put people with customer service skills behind the register and you wont have people complaining about getting the wrong order. Seriously ever person behind us had their orders taken incorrectly too. What a waste of food. What a waste of money. Hire better employees. So disappointed with this experience. The only positive was that the place looked clean and the bathrooms were clean.
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Valera Minich
When I went to order my card was unfortunately declined, however when I asked if they would cancel my order for me and apologized the assistant manager instead comped my meal and told me to have a great day with a smile on his face. I would have not eaten that day, but the asdistant manager couldnt have known that. His kindness without expectation or exclusivity made my day. Not only that, the other employees were polite and served my good faster than expected! Most importantly the food was fresh and delicious. This kind of customer service makes me want to go back again, if B.K. corperate is listening, please give Tim a raise at least!
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BeZerk aveli
Poor customer service and lazy employees. Was told they didnt make something on the menu when they still did but the night staff employees didnt want to make it. Place is a joke. They were making some good money off me, but now I wont return. I hope the managers read this review and try to fix the problem. Staff there also always make it sound like such a big deal to take your order. Just fire all the staff and get people who have the slightest sense of customers service. I hope corporate shuts this establishment down.
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Joe Flowers
Walk-in about 15 minutes before they closed assistant manager said dining room will be closing in 10 minutes. My Whopper meal, the burger itself was a little on the cold side. The floors were filthy the tables were sticky. Brought it to the assistant managers attention and he really didnt seem like he cared. Have been to this Burger King over the years its always the nastiest dirtiest fast food chain in this area.
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Linda Peters
Good service, fast delivery to table. Club salad: most of veggies wilted and dry except sliced tomato ok. Bacon fine. Grilled chicken was awful. Hard and dry. Looked and tasted like it was cooked last week. Wont be back to this one. Management sets the tone for food quality. This one failed. Even fast food should have standards that are not only in place, but followed.
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ILLANA BEGIN
Love the Veggie Burgers; and this location made it just like the Whopper, seriously - the best I have had so far - this was a pull aside & wait with a coupon for another entry another time, so Now they got a High standard in which I certainly Hope they can live up to. Will recommend to friends and associates!!!
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jackie jandreau
I went through the drive through receiving burnt food. I went in to get my meal cooked better and wasted my time to get more burnt food. Worst experience Ive had and I am never going to this location again. Very disappointed.
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Jason Hinchliff
Super dirty and sticky everywhere. Very slow service they acted like it was everyones first day on the job. Bathrooms were dirty also and everything was out dated. Tear it down!
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TonyVandthelump
Lousy each and every time. Food to time expectancy for 1 simple order, approximately 12-20 minutes without fail. Not even during rushes or busy hours, whats the excuse?
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Rick Casey
orders always get screwed up ... Manager Martin is very rude , inconsiderate and hostile at customers ... Dont ever complain or you will never get good service again !
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Justin Flesher
The drive trough at this location continuously takes a ridiculous amount of time, get it together. 15 minutes plus in the drive through, even with 2 or 3 other cars.
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SPORTHORSE STABLES
The franchise owners are the best and it rolls down to the staff smiles professional clean homely environment The building need a update though otherwise all is AA
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Michael McKee
Its burger king so expectations low but this location terrible! Check order before leaving because its generally incorrect
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celia pacheco
Todo está muy bien te atienden rápido
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916jace
My breakfast sandwich was good. The drink was nasty as if they have not cleaned the soda machines in 20 years.
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Chad Shefveland
Went once five years ago and the food made me ill. Went Tuesday and nothing has changed.
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Pixi Pince
Good for a quick bite. Kids love their Chicken nuggets better than McDonalds.
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Jacob Goldberg
That was good! excellent customer service, never had a problem with this BK!
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Martin Nguyen
The parking here kinda sucks but the food and service has always been fine.
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Kemal Ozturk
Better than other fast food restaurant in/around Town Center, Eagan.
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Erin Schulte
Slow...but drive thru guy nice. Could be better could be worse.
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Angela Rose Turner
Sassy employees, and sadly the chicken fries were not hot.
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Sherry Brooks
Fast service use coupons from newspaper or from phone app
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Kulasekar M
Not just this, avoid all these kinds of Fastfoods.
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Robert LaBarre
Decent burger King. Service goes at a good pace.
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Jared Hill
Decent food, over priced for the quality you get
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DaDerpyGamer - Minecraft & More!
Its basically Mc Donald but with chicken fries.
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Nick Preese
The aroma of Whoppers is intense here.
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Colleen Jenniges
Food was good and hot but bun was stale
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Dave Buford
Its fast-food. Its Burger King. Enjoy.
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Braden Estenson
Great shakes and great rodeo burgers
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Heriberto Martinez
Service is ok, and its burger king.
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sue Higgins
Best burger King, always fresh
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Hyemin Yi
No better or worse than others
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Sara Jorgie
Always get my order right!
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A Private User
nigga all yall was trippin
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Jeffrey P
Good food, good prices.
A
A Private User
POOR customer service!
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Archie Etherton
Burgers for Breakfast
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anthony marino
Terriable service
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Samantha Shefveland
Got Food poisoning
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Xtyx
Fast and good...
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Matt Snyder
Food not hot
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Emily Tichenor
Great food
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Charles Edwards
fantastic
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Tyler Smith
Booo