Address: | 24840 Greenfield Rd, Oak Park, MI 48237, USA |
Phone: | +1 248-968-3520 |
Site: | starbucks.com |
Rating: | 3.7 |
Working: | 5AM–9:30PM 5AM–9:30PM 5AM–9:30PM 5AM–9:30PM 5AM–9:30PM 6AM–9:30PM 6AM–9:30PM |
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Dana
I was blown away by the amazing customer service experience I had while visiting the drive-thru on 5/10/17 around 10am. I wanted to use the Starbucks App on my phone to pay because I had a free beverage birthday reward (I made sure to order a pricey drink). The handsome young man at the drive-thru window was very patient and friendly as I struggled to get the app working. When he finally scanned the app off my phone, I was so disappointed to find that the time to redeem the free drink had expired... apparently I had to use it within 7 days of my birthday. My disappointed showed. This employee then wished me a happy belated birthday and gave me my pricey drink for free anyhow. I left that drive-thru beaming. What a great start to my day! Definitely an experience worth a 5-star review.
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Carl Holt
We dont live in area so dropped by this location on our way out of town. Very disappointing. Infact, I have been to hundreds of Starbucks in my life and never was treated so rudely. After she told me they were out of like 4 different things (sandwiches, green tea, etc) the lady helping me made a comment this this happens almost daily. After I suggested she should maybe talk to a manager about that. She literally laughed and said "that will never happen and that would be the day." Just thought I would post and will email Starbucks as well. She barely made eye contact with me then messed up my order and didnt even apologize. Was quite shocking. Be careful with this location hopefully they get some help in there. Glad we dont ever have to go back!
JA
Jakob Rutkowski
Consistent. As in: - Speed of service is dependably comparable to continental drift. - Side-eye/glares/rude tone is as good as guaranteed. We get it, 10 and Greenfield. Youre busy in the morning. That fact, however, does not enable or empower you to render such poor service - I will drive out of my way to avoid this location from now on.
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Livia
I love this place so much. I love Starbucks in general. They always will have this delicious temperary fraps. My fav is ombre pink drink or a plain old pink drink.
AN
Andrietta Jhons
Have been going here for years but the service is going down....nice staff but extremely slow and they always make a mistake on my order..hope they get better
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Scott Farnell
This was one of the slowest stores I have been too. I was here for 20 minutes and there were people waiting on regular coffee the whole time
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Quentin Forgues
Where have all the hipsters gone who used to work starbucks? Clearly the hiring process has been more laid back here.
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LaKeesha Stewart
Its a 50/50 chance your drink is made correct and they are always out of something.
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Lynn Stevens
Fastest Starbucks that I have been to. Baristas are very nice and knowledgeable.
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Marquita Walker
Waited for 5 minutes and still didnt get greeted.So I left before ordering.
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Jonathan Thibodeau
Its a Starbucks. I just wish theyd put a barista on drive thru alone.
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Shirlene Armstrong
Every time I come here the drive thru wait is ridiculously long.
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Ernest Rencher
Sometimes the service is lacking....but for the most part good.
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Cecelia Sharpe
Customer satisfaction was a priority from the beginning to end!
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Andrea Jordan
I love studying at this Starbucks. The coffee is always right
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Arthur Safarov
Good place to meet clients and take a cup of coffee :)
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Seona Lee
Never too crowded. Good for a study place.
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Shaketa Boykin
My experience at Starbucks was great
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Destini Jackson
They alway seem to mess up my order
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Jimaris Miley
I am on my way to work on pop po
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Zee
Good service but always busy
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Naor Wallach
Standard outlet in this chain
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Deborah Evans
Good service, fast, reliable.
LA
Larc Bogdan
Very clean, nice baristas.
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Sarah E
Very friendly and clean
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Muhammad Imran Safdar
Nice little place
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shekilia weems
Great workers
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Leonard West
Great coffee.
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kevin beale
Relaxing
ZA
Zack Wells
Eh