Address: | 5648 Harvey St, Muskegon, MI 49444, USA |
Phone: | +1 231-799-2999 |
Site: | buffalowildwings.com |
Rating: | 3.8 |
Working: | 11AM–2AM 11AM–2AM 11AM–2AM 11AM–2AM 11AM–2AM 11AM–2AM 11AM–1AM |
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Samantha Ludwig
My boyfriend and I live in Florida and we are in Michigan for a little while to visit with family. We decided to go to bdubs for some wings, my boyfriend order an alcoholic drink and the waiter asked for ID of course, my boyfriend gave it to him and then the waiter asked if he could take it to his manger. We said okay? Is there a problem? He came back with my Dr. Pepper and said that his manager still had his ID. We thought that was very weird so I asked if his manager could come over when he was done "looking" at it. He then came back with it and we asked him if there was a problem, he just laughed it off without answering my question and asked if my boyfriend had another form of ID with his name on it. He then proceeded to tell us that he "looked him up" on the internet and that us "Florida people" have a lot of fake IDs... Wtf? I get we are from Florida, and there are fake IDs out there, but really? The heavy set, bald manager was just so rude and had ZERO customer service skills... Even though we dont live here, we will NEVER go back to this buffalo wild wings.
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Lisa Turbo
Well, I would like to say that this place is awesome, but really, I find it a huge disappointment. Have been here in the past and have had horrid service every time. Havent been there in a year and decided to give it another chance, and that was a huge mistake. We were seated and it took awhile to order drinks, and we were lied to about what beer was on tap, the waitress didnt know anything basically. She took forever with giving us menus, taking our orders and not too mention our food took more than an hour to get out to us because they had lost our ticket. Had to see several people that came in way after us be served and left. We werent told what was going on until the manager came out and explained it to us and offered half off our bill and gave us some coupons. By the time we got our food we just had to get it to go, due to us having to leave at a certain time. And still, our order was wrong! Will not be returning, regret giving this place another chance. Food is definitely not worth the wait.
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Kendall Frimodig
Upon arrival I walked up to the bar to order a rum and coke. The waitress took my id to the back to extensively check it and even brought out the manager to quiz me as to what my birthday and address were.... Only because there was a minor bend in the card, which rendered it fake obviously. The manager then refused to service me however he encouraged me to stay for food. I would have really preferred to leave at that point, however I had several friends that wanted to stay for dinner. It was a Monday night and the place was practically empty, however it took half an hour to get our water. Im actually currently still waiting on my appetizer here and Ive been here since 11. My other friend also had her drivers license taken back for inspection as well. Avoid at all costs!!
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Theresa Jenkins
My husband and I visited Buffalo Wild Wings around 11:30pm. Michigan football game on... alot of workers standing around... We werent greeted right away... The game seemed more important at the time... We waited 30 minutes to finally get seated. Our server Jessica was very nice... We ordered just drinks and place our order to go... When we got home and showered to eat we noticed that the menu features great pictures of Burgers. Not to mention queso dipped fries as an option... This is what was inside... Tiny aweful looking Burgers and no queso or bacon on the fries... So disappointed...
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Michael Bigelow
Probably would not go back We thought we would take advantage of their 50% off deal on Tuesdays. We ordered 3 different kind of wings. The seasonings were great...however the wings themselves were tough...almost like they were not cooked enough. When I do wings at home they fall off the bone. In addition one of us had the Mac & Cheese. I could not finish it. The sauce seemed like they simply added water and mixed it up. Horrible. The Manager did a drive by but before I could say anything he was gone. On a positive note...the beer was cold and the service was fantastic.
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Angelita Herrera
The service was terrible. The waitress took overly expected long to get our drinks. We were a party of 3. I understand that it was busy but once it slowed down she never checked on us. I almost choked on my wing because she never refilled mine or anyone elses drink for that matter until we were done with our food. Our food was not hot. She saw we were clearly done with our food but never gave us our receipt. Dont go to this place unless you want to deal with waitress who doesnt want to do their job.
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Ken Braley
My favorite place to hang out and enjoy some food and company while taking in sports or people watching. The staff is friendly and the atmosphere is lively. If they are really busy, things may take a little time but that is the same no matter where you go. Ive been to many BWWs and this is the best. Traditional Blazin wings rock!! Expect the manager to stop by and check your service. Be sure to honestly answer any questions in case your experience isnt a good one. Cheers.
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Anita Bleeve
Im not into sports. Thought this was a sports bar. Ended up going with a friend with wanted some wings. Being a vegetarian I thought Id need to eat a salad. But to my surprise they have black bean burgers that are delicious. And tried the fried cheese curds ... O. M. G. Talk about scrumptious! I was so into my cold beer (and great company) and delicious food that I didnt even notice the 20 plus TVs everywhere. *wink. This is one of my favorite places to eat now!
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Kody Borgeson
Management could use a crash course in customer service. Laughing in a customers face with an accusation of a fraudulent I.D. Im not quite sure whos dick the fat bastard sucked to get the position, but you may want to relocate him to the dumpster. I waited 15 minutes to recieve my beverage, when it arrived it wasnt even what I ordered. All in all our server Cody was very kind, but needs to learn how to check a drivers liscence.
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Gary Gomer
What can I say ... I have frequented this restaurant many many times over the past years. This location continues to decline. Lunches are often slow and we get the free lunch next time which it fine but it continues to get worse. Dinner time had as well declined. Slow service, no silverware ... very disappointing.
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Wm A.
Wall to wall TVs playing sports. Good food. Chicken wings with dozens of sauces. Basically everything I wanted when I was in college. The service is usually good, the food is always hot and correct. Basically everything I want now. Its nothing special, but it is a great option for a quick meal with good food.
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Jennifer Lau
2nd visit...sat in the bar with my kiddos. Our server Molly was AWESOME! The boneless wings and sauces are good but really skimpy on sauce, IMHO. Cheese curds are greasy and pretty tasteless...nothing to write home about. Many local brews on tap- I like that. All in all- Not a horrible experience!