Address: | 41511 Ford Rd, Canton, MI 48188, USA |
Phone: | +1 734-844-1589 |
Site: | baskinrobbins.com |
Rating: | 2.6 |
Working: | Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours |
AR
Arissa Howard
I ordered an ice cream cake online to be made at this location. After doing so, I found a Baskin Robbins that is much closer to me. So, I attempted to call the store to cancel my order.. not being able to get through all 4 times. The next morning, I called twice and someone finally picked up. I asked to cancel my online order and the lady just could not understand what I was saying.. she eventually just hung up on me. When calling back (another 2 times) she answered again, I told her I was hung up on she said it was because she does not know how to cancel and that I need to cancel online. There is no way to cancel orders online. I told her this and she told me to call back in 2 hours to speak to the "cake man". I called and he cancelled the order no problem!!! Its very frustrating when you have ordered from a business who wont even answer their phone!! and doesnt have employees whom are trained!!!
JL
Jl Lisa
Bad service! Two women were working, and the manager was on break. I waited 15 minutes ,and still didnt get any help. The manager came back from break and I ask him if I could get waited on? He didnt say anything but he was on break. I still didnt get asked what I wanted.. so I replied should I go somewhere else? He said ok! I did. I will never go back to that establishment . The one in Plymouth is the best. At least they will wait on you!
KE
Kevin Camilleri
My mother and me used the drive-thru at this Baskin-Robbins/Dunkin Donuts location for a quick bite to eat. While I didnt order anything myself, my mother had a baked bagel with cheese, which she thought was really good. From my observations, the appearance of the restaurants is neat and the service is efficient. Our lady at the drive-thru window was very nice.
RA
rachael G
Do not waste your time or your money going here. Ask for vanilla w oreo, and peanut butter chocolate frozen. Get a coffee milk drink and then the second was the same w peanut butter added. Cost $10 for 2 smalls. Made us pull ahead and wait for almost 10 minutes at 1230 a.m. Says open 24 hours. No one else there. VERY RUDE also.
DA
Damian Abdallah
Good ice cream but very slow service and a worker was serving people ice cream while he had a cigarette on his ear. Manager needs to have a talk with his employees
ST
Stern Blitz
Fantastic service. Great staff. Very clean shop. Amazing ice cream. We come here almost every week!
AN
Anthony Maynarich
Usually good can be a little suspect late at night