Address: | 23127 Telegraph Rd, Brownstown Charter Twp, MI 48134, USA |
Phone: | +1 734-692-1000 |
Site: | dairyqueen.com |
Rating: | 2.9 |
Working: | 12–9PM 12–9PM 12–9PM 12–9PM 12–9PM 12–9PM 12–9PM |
MI
Miranda Stewart
My husband and I moved back to Michigan from Tennessee in February of this year and since being back weve went to this Dairy Queen 4 times, each time having the same issue. In Tennessee, there obviously were Dairy Queens and they did the test where if you flip it upside down and its runny and doesnt stay inside the container, then its not done properly, they throw that one out, and make you a new one. The one and only time I had a runny blizzard in Tennessee we went in, she saw it was runny, and made me a new one, flipping it upside down and making sure it was done RIGHT before handing it to me. Now, this particular Dairy Queen in Michigan must have never heard of doing this because EVERY time weve went there over the past 8 months Ive gotten runny blizzards and EVERY time I have half what I ordered and the bottom half is just plain ice cream. I didnt ask, or pay for, half Oreo Mint and half Vanilla, nor did I ask for half Reeses and half vanilla either. Why this seems to be happening every time I go to this place, I dont know. Yesterday we went, thinking maybe theyve hired new people or something, that maybe the issue had been solved by now, but no. It wasnt busy when we went in, my husband and I were the only 2 customers, so its not as if she was rushed to make these blizzards, so why was mine STILL runny and half Pecan Cluster and half Vanilla? I literally will not go here again. Isnt it 3 strikes youre out? Well then 4 times is 1 too many chances for them to get it right.
LI
Lisa P.
Went in with my family of 4 and an Entertainment book coupon good at all Detroit area stores and they wouldnt accept the coupon... per mgmt. That was a year ago and we havent been back for that reason. Its not good for business to not accept coupons that your franchise promotes. You also should think about the long term loss of sales on a family of 4 that you might give up by being stingy about a coupon. Ill take my family to other DQs that dont arbitrarily make up these rules as they go along.
RO
Robyn Balogh
CAME HERE FOR MIRACLE TREAT DAY FOR CHILDRENS MIRACLE NETWORK THEY ARE SUPPOSED TO DONATE A DOLLAR FOR EVERY BLIZZARD!!! FOUND OUT THEY DO NOT PARTICIPATE!!!! VERY DISAPPOINTED THEY ARE MAKING SO MUCH MONEY FROM PEOPLE WHO THINK THEY ARE DOING SOMETHING GREAT FOR CHILDREN, ONLY TO FIND OUT THEY ARE TOO GREEDY & APPARENTLY DONT HELP CHILDREN!!!! VERY DISCUSSED!!!
RE
Renee Bentley
My husband and I love this Dairy Queen, the employees are very polite and go out of the way to make sure you are pleased with the presentation of their product before you are charged for it. Great experience every time we go.
FR
Franchesque Gomez
Went and purchased 2 lunch combos, call to tell the drinks are missing all the sugar and she just says sorry. Why not replace the drinks for me lady?!
BI
bill
Good dairy queen. This location does not have the food menu, only hot dogs.
BR
Brian Mccarren
Great place to get a nice cold chocolate shake
WA
Wanda Becknell
Its Dairy Queen whats not to love
ER
Erik Geist
Great for banana splits
DO
Donald Howell
Prices are way to high