White Castle
| Address: | 23000 Telegraph Rd, Southfield, MI 48033, USA |
| Phone: | +1 248-352-0842 |
| Site: | whitecastle.com |
| Rating: | 3.2 |
| Working: | Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours |
Location
Photos 91
Reviews 72
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Tracey Elledge
Original White Castles... My Cheeseburgers were hot & had everything on them accept onions!! Yes!!!! I Live in Las Vegas & they have a WC on the strip that is extra expensive & they dont put ketchup or mustard on the burgers, they give u packets!! Plus they dont even have the fried clams either!! Will be back soon to Michigan, Ill wait!!
SO
Sonia Chenault
Terrible customer service!! I have waited in line twice recently for over 40 minutes! They are understaffed and unprofessional. Need to hire more staff and properly train the current staff about customer respect and promptness. This location needs to be reported to corporate as soon as possible!! Huge disappointment.
KY
Kyle Chastine
You will definitely have hot fresh food. The wait time at this location is on average 3-7 mins depending on the person I frot of your order size. However, I live close and always eat here. Great service great food, and not so long wait. Check them out when your in town, and taste the crave! Lol
DE
Dee Warren
This is the slowest white castles that I have ever been too!!! They have had people waiting in here for 45 minutes!! This is beyond ridiculous they need to hire more staff or something I have never experienced this in fast food and its not even a big crowd of people in here..
JA
James Calvin Jr
Went there on 3/31/17. It was after 11 am and the door was locked. Am employee signaled to go through drive thru the only problem with that is Im a mail carrier driving a truck with the steering wheel on the right side. What restaurant shuts the inside down at11am
KE
Ken Donaldson
Terrible!!!!!!!!! Was the only one in line and still took 27 minutes, For six white castle. The worst customer service imaginable, if this is the company standards of quality gust service I can see a lot of these stores closing soon
BR
Brandon Stump
I love White Castle and I know White Castles arent usually the cleanest places but this was worse. There was an earring back stuck to the bottom of my slidder! Done with these delicious slidders for a very long time.
NI
Nikoe Oliver
Every time I go to this location I experience the slowest service known to man. Even if there are 3 people in the drive through line and no one in the location. And they never remember the zesty sauce! Dammit man!
TE
Tempe Engineering
Ordered my food and waited for 20 min. Walked out. Im pretty sure I could have stood there for an hour and still wouldnt have gotten my food. Drive the extra 15 miles and go to the next one. Youll save time.
DE
detroitkid33
The best thing about this White Castles is that its open 24 hours. I went a few times after work really late at night and my food was always piping hot. Good for really late night food runs.
JA
Jacob Scheatzle
Always slow, always fresh. That should be the white Castle slogan. Its slow because they are fresh. You have to know thay going in. This location always has good service, and good food.
SH
Shaina Nielson
Literally the most disorganized White Castle. Ordered online and when I walked in the women literally said "oh no one even checks that". Dont waste your time, find another location.
AJ
Ajah Rose
This WC is the best Ive been so far...its always clean the food is always fresh and hot and the staff is always courteous...they do not play around...they get you in and out...
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Eva Borho
The staff was behind a glass wall. It was very interesting. I have not seen that at a white Castle before. The bathroom was very clean though so that is nice.
DA
DAndre Hendrix
Took awhile but they were really busy. The fact that they new this and gave me a drink is whats important. Recognizing me instead of having an attitude.
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Ryan Karolak
I like White Castle, but for some reason this particular White Castle always seems to get orders wrong. They need to step up their service big time.
DE
Detroit Doves
Worst customer service they are very rude. Plus I waited in the drive thru for more then 10 min never again will I go to this location
DE
Deborah Germany
Everytime I come I am in line for no less than 30 minutes. The most terrible fast food experience Ive encountered. I wont be back.
MA
matt cochran
Horrible place workers are extremely dumb they locked customers out from coming in when they got busy worst location in Detroit!
PH
Phillip Seldon
Service was barely so-so, food toke way too long to order & deliver! Still, gotta have a few grease bombs while in the area!
VA
Valerie Lewis
Very rude employees, one we ordered our food at lunch they locked the doors and wouldnt let other customers in :/
AF
Afeni Wilbe
The food here isnt worth the time it takes to wait for it. Do yourself a favor and find somewhere else to eat.
TI
Tiffani Wesley
Only one person working the register. She also was handling food, which should not be done. Very unsanitary!
JU
Judy Walker
Delish,just loved those little burgers,cant get enough. Wish there was one here in wyoming,Michigan.
TO
Tony Childs
It was slow af didnt give me no sauce i was in line 45 minutes no exaggeration but the food was good
YO
yolanda h.
Fast and accurate service! This White Castle always has delicious food and friendly people .
JA
Jan Leon Woznick
Love the food, very inexpensive, sometimes a very long wait at the drive-in window
BI
Bill Carathanasis
Ya this place brutal 33min for a crave case and a Nutella sandwich seriously !!
AL
alan wendt
45 min to get to the speaker to order in line tonight. Look at my face... Man!
MA
Marcus Williams
Sliders were good but the fries seemed a little old. They are usually fresh.
FR
FreeSpirit One
Best White castle hands down... Service is the best and food fresh and hot
MI
Michelle Ellis
Return here every time I come back to the Detroit great sliders.
NA
Nakia Alexander
They had us pull over and we still waited 30 minutes. Just horrible.
NA
Nakeisha Davis
The drive-thru is always extremely slow even with very few cars.
MY
Myia Davis
Terrible food not cooked fresh at all re dropped food
CA
Carlo Farrugia
Original fast food joint, good inexpensive sliders.
RI
rita skeen
If you have coupons is a good place to eat
BR
Brandon Graydon
Very slow drive through experience.!!
LA
Lauren Teal
Always polite and gets order correct
LA
Ladrika Grays
was in line for 10 min, for 2 things
LE
Lee Frost
Customer service is not that great
ED
Ed Paulus
Great service, enjoyed the food.
MY
Mycles Treasures
Very fast and friendly and clean
PA
paul bartush
i was in drive thru for 25min
MA
Marie Williamson
Great Fast & Friendly Service
WA
Wade Turner
Dont really eat too much here
ER
Eric cotton
Employees got bad attitudes
JA
Jahmal Ross
Great for late night snack
EL
Eleanor Bond
Good service, long lines.
EY
Eyewatch Monique
Freaking white castle ma
OJ
Ojetta Brown
Quick courteous service!
A.
a.c. williams jr.
Services have gone down
MA
MaceoandMonique Stephens
Good burgers and fries
DE
DELTRA ADRINE
Really speedy service
TH
Thomas Emerson
Im a white castle fan!
MA
Marty Carie
Satisfied my Crave!!!
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robert nichols
it was ok not awesome
AM
Amena Holkey
Horrible service :(
AN
Angela Brantley
Customers friendly
MA
Mark Bradford
Good Veggie Slider
WI
William Rogers
Its a white castle
?
바카하이에나
Always delicious.
YO
Yolonda Cameron
Easy Location....
SH
Sharon Cooper-Jones
Great staff!
JA
James Spaulding
Very small
DR
Dr. Edward L. Davie
Convenient
DE
Delores Taylor
Too slow
KR
Kristy F.
So slow
RO
Robbin Brown
Slow
KA
Karen Dorsey
Slow
ER
Ernie Searles
Nice
KE
Kelvin Jones
Slow
