Address: | 77 Drum Hill Rd, Chelmsford, MA 01824, USA |
Phone: | +1 978-452-4565 |
Site: | bk.com |
Rating: | 3.2 |
Working: | 6AM–12AM 6AM–12AM 6AM–12AM 6AM–12AM 6AM–12AM 6AM–12AM 7AM–12AM |
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Saifadam Pathan
I really like burger king, especially for their fish or veggie burgers and awesome cool frappes. However this is probably one of the worst outlets. They are habitually mixing up orders or skipping out ingredients in burgers. When I mentioned that they mixed up mu order (veggie for chicken), I got attitude instead of an apology. Also often when I go to drive through for frappes, the staff says that the machine needs repairs. I cant believe the fact how often this happens, hence suspect lazy and dishonest staff.
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Emily Haight
Food is what you would expect from burger king. Service however - very iffy. Most employees have English as a second language, and more often than not the barrier is very prominent. Drive-thru Ordering can often be a long frustrating process, as well as the order itself is often incorrect/missing items. Always check your food before you leave.... Most employees are however friendly and polite -- sometimes the frustration gets the best of a select few working the register at the drive-thru however.
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Bandit
It is 2017 and order takers do not speak english... Have not had an order correct in the last couple visits. On average 30+ minute wait for food then when you get it takes another 10 minutes to correct the order. Burger King has fallen off over the years. Sad but I am done with BK
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Jennifuh Marie
Waited 20 Mins in the Drive thru, seriously. This used to be my favorite BK. Not after tonight. Ridiculous!! Not even an apology when I got to the window. And to top it off, when I got home I was missing 2 small fries.. too tired to go back! Jus wont go there again!
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FirstName LastName
Waited about 10 minutes with only one guy in front of me who just ordered one thing I ordered 2 items, gross old food and trash on tables, freestyle drink machine was empty except for coke. Food was fine I guess. Receipts scattered on counter where register is.
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Chansyla Mey
We ordered 5 bags of chicken nuggets but turns out we had only two bags. Two weeks ago in Chelmsford St., We ordered 10 bags of chicken nuggets but they gave us one bag. Very disappointing. Please be careful with how you handle food to customers.
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Michael Breton
Drive through order confirmation screen broken. Long drive through wait, took so long I turned off my car 3 times and there was only 3 cars in front of me. Order was missing an item. Free WiFi is a plus.
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Samantha Dang
Rude impatient rushed to order through the drive through. Talked fast, didnt listen to what we ordered because they couldnt understand the word mint....and we were the only car in the drive through.
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Adam Greene
Most of the time a solid operation, i eat there way too much so have run into the odd missed item or outage of planned menu item, but they are over 90% for order accurcy and the staff is the best ^^
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Tim Morine
Worst burger King I have ever been to my feet stuck to the floor the soda tasted nasty and the chicken sandwich was sitting so long it was cold and rubbery .
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A Private User
Went through Drive through last Sunday afternoon and was waited on by a very kind Ghanian named Eddy. He was quick and very courteous. And, love BK fries now!
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Joe Shuttle
My son loves to come here as a rare treat, and I love that the restaurant is always clean, the staff are nice and helpful, and there is plenty of seating.
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keith longwell
Got a new crispy chicken meal and the chicken was raw!!!! I dont mean slightly undercooked I mean raw. Absolutely ridiculous!!
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Mike Stelmach
Every time i come here for breakfast, at drive thru or in store, takes forever, order incorrect. Lack of staff in morning.
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Patrick Kirane
Hit or miss. sometimes the order is right and its fine, other times its messed up with wrong items/sizes.
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Dawn Archambault
Got food poisoning from a chicken nugget. Pretty disappointed because I used to love Burger King
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Mike Purrington
They were closed down by the board of health a couple months ago - I would recommend staying away.
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Sheila Racicot
Very nice staff. Great service. And good selection of meals and specials they have.
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John Fink
25 mins to get food. Everything was very unorganized. Food decent, prices good.
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Tim Callaghan
Chicken sandwich had the consistency of rubber, yuck.
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Yatinkumar Shiyani
Good fast food and great service! Drive through!
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BERGY_ LITT
I love this place great employees too
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Doughlas Taylor
They never can get an order right...
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Lawrence Gilmore
I dont hate it just the coffee sucks
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Mark Pasquale
Nothing says 24 hrs but its closed
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Maura Murphy
Food was as good as it ever was
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Greg Rollins
Slowest drive thru ever
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Scott Cinsavich
Typical fast food fair
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JT Travers
Order is always wrong
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chenna k
Service time is long
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Mark Eagan
Quick drive through
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Daniel Mattera
Love whoppers
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Juan Esteban Juancito Rodriguez
Good service
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Sara Gallego
Fast service
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Navjot Bajwa
Bad cs