Address: | 1720 Middlesex St, Lowell, MA 01851, USA |
Phone: | +1 978-458-1883 |
Site: | tacobell.com |
Rating: | 3.5 |
Working: | 10:30AM–10PM 10:30AM–10PM 10:30AM–10PM 10:30AM–10PM 10:30AM–10PM 10:30AM–10PM 10:30AM–10PM |
JO
Joe Neylon
I am giving this TB/KFC not based on their food, which is constant with all franchise locations, but rather for the environment and service. From the moment you walk in the doors you can tell this place is under poor management. There are constantly broken tables, chairs and nothing ever seems to be clean or remotely to it. The lack of cleanliness makes you second guess what you are eating and how it was prepared. The staff at this location isnt terrible but it also isnt anything great, they just seem to be there clocking in their 9 to 5 then leaving. Whoever is in charge here is doing the terrible job managing it and should be talked to by corporate.
JO
Josh Willison
Taco bell is better then the kfc side, I got salmonella poisoning from a family order of chicken that we took home, (and after seeing video evidence everything from kfc is re-used, beans, Mac n cheese and even chicken!) enough said about kfc. Taco bell is good fresh and made to order. Overall though the place needs some tlc, floors look greasy, tables always dirty, and not sure about the bathrooms, staff (cashiers) can be a little impatient and a smile wouldnt hurt.
CH
Christina Levitan
I love Taco Bell and KFC but what happened here? The staff didnt care that we were waiting. They didnt care that anyone was waiting at all. Tables were dirty and the bathrooms....uh, what the heck with the bathrooms!?
TH
Thomas Donahue
Ive been going here for years and jave never had any problems. They only thing that can be improved is the dine-in area as tables are sometimes dirty and the overall look is pretty ugly
ER
Eric Gitangu
Love the steak quesadillas, the recipe has always been the same and theyve never let me down. Quick service but the place could do with some renovations to clean up the place.
RA
Rafael Escribano
Food is what it is. The star is for the service. No customer service skills. Everyone who is customer facing is miserable. Needs some CS training all around.
LO
LORD TACHANKA
Horrendous I tried licking the floors and they werent clean I expect when I go to restaurants to lick Floors I want them clean
AM
Amanda Vann
Very terrible customer service at drive through. The man taking my order was very rude to me.
DT
dtran555
Terrible customer service at this location. Too bad its the only one in Lowell
SH
Sheila Racicot
Great service. Good selections. And not a long wait time for your meal.
SC
Scott McClaugherty
Dirtiest Taco Bell I have ever been to. Food came out okay though
MI
Mike Foster
Taco bell and KFC together and the best of Lowell
WI
Will
Food is good. But the place is a sh!thole.
MA
Marisol C
It was nice to eat there..love their food
ER
Ernie L
Very dirty and unkept.
ST
Stacey Roy
KFC/Taco Bell is Life
WI
William Berry
Tacos and burritos
CO
Courtney Wells
Good food
AN
Andrew Marotta
Its dank