Address: | 3821 Boston St, Baltimore, MD 21224, USA |
Phone: | +1 410-327-2080 |
Site: | redrobin.com |
Rating: | 3.9 |
Working: | 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM 11AM–11PM 11AM–11PM 11AM–10PM |
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Debbie Gardner
Hubby and I ate here in July after work one evening. Seemed to be fully staffed, though there were only 2 other tables occupied by customers. We ordered chips w/ranch, and I expected it to be the size that Chilis serves, but instead they gave us only 12 strips of chips. Extremely small, and they didnt refill the chips. We ordered a burger & fries, and a salad. The salad was served on a rectangle plate, and so the salad fixins fell off the plate when I moved the lettuce around (it should have been served in a bowl) and the portion was small. Hubbys fries were mediocre, not very many, and the burger bun bottom was soaked with grease. Burgers are usually served better than this one. The waitress offered a refill, took our drinks, and didnt bring them back until we grabbed her 5 mins later and she apologized, asked us what we were having (ice tea and ginger ale) and she proceeded to bring us tea and water. Not what we ordered. I dont usually write reviews, but this Red Robin, located at Canton Crossing, was absolutely the WORST eating out experience that weve had in a very, very long time. Not how I wanted to drop $45 after a long day at work. We left there disappointed.
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m p
In town from Georgia on work. Ashley was a great hostess /bartender. She was busy and still attentive to my needs and I took notice that she treated everyone as an individual. She displayed the type of attitude and professionalism that you hope for in all food establishments that serve alcohol. Food was served hot, She refilled my fries and my beer multiple times. I travel a lot and believe me its a rare experience. I hope she is there when I return and I also hope management takes notice rewards her and keeps her busy as a valued employee.
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James Brown
I came to eat dinner with my fiancée on December 6. I order the royal robin burger with my egg over hard. It came out over medium well with one side over hard. My server was extremely rude when I address her about the situation. Believe her name was Natalie. Then the manager came over and tried to explain to me what a over hard egg looks like. Not to mention I had to walk to the kitchen door just to get someone attention. Worst experience ever. The servers can learn some manners
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Kirk Gauthier
What an awful visit to one of my favorite burger joints. My wife, daughter, and I were seated quickly and proceeded to wait. And wait. And wait some more. After sitting for close to twenty minutes without a single member of the wait staff coming to so much as take our drink order. And this is after being stared at by the hostess more than once. Definitely wont be eating here again any time soon.
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Vernika Branch
Had a good time this time food has gotten better and the staff was nice and friendly. Only problem was when were to be seated and they tried to sit us a a dirty table and the floor was nasty it looked like a child droped Ill their food and noone was going to can it up. So I asked to be seated else where. But all in all it was ok
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Roberta Stoneguist
I have come to this Red Robin several times. I have one had one experience that was not top-notch service, but the staff is consistently friendly. Whether you are dining in or ordering to-go, the food is delicious! I highly recommend for a family lunch, or a dinner catching up with friends.
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ilicia Tibbs
went in here with a group of friends we all 4 got burgers mine and my dates burgers were not done and the friend across from me hers was over done. My date and I ended up getting new burgers and i could of used those burnt patties as a ice puck.left hungry and im never going back!!!
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Lindsey Roebuck
Worst experience Ive ever had customer service wise. All the girls that work there including the manager are a waste of the owners money. We have been here 45 min and still havent eaten. No apologies or anything. Waste of money. Wont be back to this location.
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Franc Cassar
The wait staff is friendly. They have the table ziosk, so you can pay your bill whenever youre ready to. The burger selection is always good no matter which location you go to. They do a good job of keeping the dining room clean. They offer outdoor seating.
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Khary Ward
I had the black and bleu hamburger medium rare. This was a great burger with the exra crumbled bleu sheese on top. I had a Samuel Adams to go along with it. Friendly staff and service. The fries werent all that great but overall we enjoyed ourselves.
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Yeahbut qut
The service was better here than the one at White Marsh Mall but what I got what I expect from the chain. Food is edible, nothing special...you can find better burgers at Five Guys honestly. Neat art on the ceiling decently lit inside.
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Liesa Ross
Bring a sweater or jacket! Its freezing in there. The staff isnt overly friendly, but they arent rude either. The food is standard and good for a chain. Great variety of burgers! But eat quickly or your food will get cold quickly.
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Angie C
Not sure why the staff at this particular location, seems to ALWAYS have a bad attitude every time Ive called to place a TO-GO order. If you cant even answer the phone nicely, I cant imagine what the staff would be like dining in.
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Irish Jester
Decent Red Robin with Good quality and selection of burgers. Often busy. but havent experienced long wait times. It was a nice mix of quality falling somewhere between casual dining and fast food.
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Galen Hackney
Called to order a regular cheese burger and ended up getting the most disgusting burger Ive ever had in my life. I ended up throwing it in the trash it was so bad.
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Dino
Its okay our server was awesome but when we walked in there were many employees seated at the bar, no one greeted us and they looked at us as if we were crazy!
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Victor Escobar
From time to time I come to this place and Ive never had a problem with sitting, good service and always welcoming. Good quality of burgers which is a plus!
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WO A
I love this place! They have awesome food and a wide variety of drinks. My husband and I go when we can and we always enjoy our selves.
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Natalie LaBoo
Always a great place to eat with kids. The game console is even better. Enjoy your next visit with the family.
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Daniel Dotter
Great selection of burgers, great service, great location. What more could you ask? Oh, and bottomless fries.
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Kenneth Breckenridge
The veggie burger is available with any of their variety of toppings. I try a different one each visit.
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Jeriami Logston
Great food, friendly employees that really seem to enjoy their jobs, rare to see this in todays age!
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Mark Hunter
Weekday were so slow and made it easy to get served, food was amazing. Has a triple big Tavern
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Daria Driver-Collins
The Whiskey River burger (made with a turkey burger instead of the beef burger) is amazing!
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Valarie Bayne
The build you burger concept is genius. The food and service is great. Love the location.
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Max Jividen
Red Robin you really cant beat their burgers! Very happy with this restaurant.
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Taylor Teodosio
Local, They screwed my order up 3 times out of 5. Going to find another place.
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Tony Wang
Great deal for the price. Bottomless steak fries bring me back every time.
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Whitney Singleton
Service was alright. Burger wasnt that good. Would rather go to five guys!
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Eric Augustyniak
Never really crowded, always fast service. Good food and bottomless fries.