Address: | 10103 Dixie Hwy, Valley Station, KY 40272, USA |
Phone: | +1 502-937-0574 |
Site: | kfc.com |
Rating: | 3.4 |
Working: | 10:30AM–10PM 10:30AM–9PM 10:30AM–10PM 10:30AM–10PM 10:30AM–10PM 10:30AM–10PM 10:30AM–10PM |
A
A Private User
My wife just returned from this KFC with what was supposed to be an 18 piece box of Honey BBQ Wings and a 6 piece box of original. She specifically asked for the wings WITH the bones, as the boneless ones arent worth eating. When we opened the bag, there was a box of those awful boneless things which I threw straight in the garbage. Then we opened the 6 piece box of original. The crust was all white, like it had been soaked in water, undercooked, and you couldnt pick one piece up without it pulling its skin and the skin of surrounding pieces off. It was, in a word, disgusting. When my son found a piece he dared to try, it had so many bone fragments he couldnt eat it. We had sworn in the past that we would never go to this KFC again, but we gave it one more chance tonight. It still sucks. I frequent other local KFCs with no problems whatsoever.
JA
James Lawless
The mashed potatoes were greasy, my chicken was missing half of its skin and was extremely greasy as well. It also had a giant piece of straight fat on the underside of the thigh, my mothers popcorn chicken tasted like it was fried in old fry oil and had to wait 15 minutes for 2 drinks in the drive through after she paid for the whole meal. KFC was a go to for me but this KFC has lost it.
MR
Mrs Ruthie Castro
Wow! do you want food service by the people working here? nope! cold food, bad costumer service! Is this a Dixie Hwy problem? I love to leave my money in this area but I dont , I travel away from here to shop! I live in this area but if you want my money....you must learn costumer service! and to be clean! I have never seen so many flies in my life time!
DE
Deb E
Had to clean off my table . Condiment / paper goods empty. Garbage overflowing . 2 workers sitting outback smoking cigars. Shouldve cleaned the front before going to break. One young man doing the work of 3 ppl. So dissatisfied in this KFC The colonel would roll over where he lays if he seen how bad they are representing his name n his great food!
MA
Matt Coddington
Guy at drive-thru was friendly, but it kills me when something like chicken strips is ordered and they hand you the bag & start to shut the window without even asking about sauces! Duh! There are even new sauces that Im sure theyre supposed to be promoting to guests! Instead, I have to ask them to open the window so I can ask for some sauces.
ER
Eric Collier
I spent over $20.00 on an order,when I got home two chicken little sandwiches were not there. Also missing was an order of chicken tenders. No one answered when I called back to the store. I had kids that I could not leave to go back. Just AWFUL service!
UN
Unification Nation
I like KFC in general but this place did have a issue with chicken I had one time. The chicken leg was burnt? I didnt believe it was possible before I saw it. Not saying its not a good place to eat. But be cautious of your food before you leave
RO
robert reeves
Been waiting for 20 minutes on original KFC wings they keep telling me they are cooking. How do you run out of wings at KFC this is just stupid. I cant believe it I think I might call the HQ about this.
TO
Toynaa RaShenee
Horrible. They had me "pulled up" for 10 minutes and still didnt make my sandwich right. And I didnt even have any special request. SMH
MI
Michelle Hall
Greasy dont know how to count forget half the sides. Little girl said was manager had attitude and wouldnt give her bosses name
PA
Paul Crawley
Ordered a 12 12 piece chicken strip meal had to pull over to the side because they didnt have any of the order ready
WA
Walter Wallace
Waited almost 45 min for my food, no ranch, and they also put hot gravy in a paper thin plastic bowl thanks
RO
Rosa Boling
DIRTY!!!! rude staff, cant get orders correct, and were out of common things kfc is know for biscuits!!!
JA
James Wilson
They appear to be a bit pricey for the items that they serve here in my opinion.
KI
Kimberlee Hunt
We got the buffet it was hot fresh and the dining area was clean!
DO
Donella Allen
It was ok got order wrong but they took care of it right away.
ER
erin hibbs
Great friendly place the buffet is awesome at this location
BA
Barbie Hayes
The food is good unfortunately not as good as it use to be
JE
Jesse Williamson
Good food and fast service. Buffet is also well maintained
DO
DONDON2013 aka Horrormaniacs
Horrible food & service! Dont waste your time or money!
BR
Bradley Thomas
Hot food. Fast drive thru service. Friendly workers.
MO
Monica Marie
They rush so much that my food is not worth the money
MO
Monnalou Bouchey
Sense the they changed the recipe dont like it
MA
Mark Lenberger
Great Food and service....most of the time.
NI
nikki Myers
Clean and friendly place to sit and eat
TO
Tom Orlowski
Good service, good food, great value.
DE
Deborah Luckett
The food is good. A bit pricey.
TA
Tammy Shields
Food and service was wonderful
JE
Jeremy Preston
It was good for once and quick
RH
Rheanna Adamson
Wish they had more options
LA
Lacey Nava
Forgot part of my order.
MA
Maggie Warren
Good food and prices
CO
Colton Brooks
Awesome place !!
KE
Kelly Poole
Newly remolded
SA
Samuel Herman
Good service
VI
Victor Twyman
Good chicken
GE
George Estes
Good buffet
GR
Grover Nichols
Good food
DA
Daisy Perryman
miss you
JE
jeffery bishop
Kfc