Address: | 3365 Piedmont Rd NE, Atlanta, GA 30305, USA |
Phone: | +1 404-961-8946 |
Site: | twinpeaksrestaurant.com |
Rating: | 3.8 |
Working: | 11AM–12AM 11AM–12AM 11AM–12AM 11AM–2AM 11AM–2AM 11AM–2AM 11AM–12AM |
JO
Jo D
Went here 6/5/2014. Women walking around half-naked. Check. Better than Hooters by a long shot. Food? Eh, could be better. For the portions you get, prices are on the expensive side. I found myself asking for multiple orders of food in order to even have the food register. Dont share the appetizers ... because that is just crazy for a dish that is really for one person. The things we ordered are rated below, five stars being great: - Wings, ***, pretty standard taste and smaller than some places in the area for the price. - Mozzarella balls, ***, crispy outside, salty inside, yet cheesy even when cold. - Chips and Cheese Dip, **, chips are thin and extremely salty and dip was sufficiently dense enough to break every other thin chip. - Chicken Quesadillas, , I dont know what the heck these things were supposed to be. The little chicken that was in the slices was DRENCHED in cheese to the point they were inedible ... I usually can eat 2 plates of these things wherever and whenever I order them. This was a disgrace; if they cant make them right, then they need to take them off the menu. Dont order the watered down drinks. I actually received a managers special (basically asked them to bring me anything with vodka in it to test them) and I decided that ended up being a watered down mess ... ordered beers in a bottle from there on out. They also cant make any special drinks, per their own words, because they are trying to use the same women who are supposed to be eye candy as bartenders to cash grab instead of hiring actual bartenders. I was upstairs so maybe downstairs they could do something like a Blue Motorcycle, I wouldnt know. I dont ask more than once for something; I just add it into the review. Our waitress really needs to learn how to get better tips. We were the only table she was waiting on that was ordering food and drinks. Good waitresses know to make sure to keep the tables supplied that are ordering things ... not ours. She was basically ignoring our table. I told 1 of the 3 other people who were supposed to come though about the service; they decided theyd go somewhere else. Since they werent coming through, I stopped ordering, asked for the check and left. She basically turned the whole experience negative for my night. The highlight of the place are the big windows upstairs, which we were sitting next to inside. The atmosphere was pretty good. ... until it started raining outside. And, of course, after it started raining, the electronic shutters didnt work. So people by our huge window, and by another window which malfunctioned, started to get soaked. Good times ... but the upstairs is nice and screened in when it is sunny and the view is great. On a side note, you might wanna tell them to turn off the fans when the temp drops. I wasnt sure why I needed to say something about that to the supervisor, but, just so you know, you might have to actually tell them to stop the tropical vibe. Speaking of talking to a manager, I told one of the issues - especially concentrating on our service. I got a We appreciate the feedback and an Obama fistbump ... I tried my best to entertain this sly attempt to brush my concerns aside. So, basically, they need to keep their talent happy because your dollars are fleeting and temporary; they need the women with the skinny midriffs. So, all in all, my review is that there are good-looking women at the nicely decorated Twin Peaks, but that doesnt overcome the fact youre paying a pretty good penny for what you actually came to this bar and grill for: mediocre food and beer.
KR
Kristin Journigan
I met up with 4 friends who were there to watch the Falcons-Panthers game (Sunday, 10-2-2016). They were on a text waiting list for a table inside, so they were sitting on the patio in the last section. They got there at noon for a table but did not get a text saying there was an available table for 4 until 4pm. Service from the waitresses: awful, subpar Food taste/quality: mediocre, sufficient, tastes like everything is fried in the same grease (the chicken strips and fish). My burger and sweet potato fries were both served to me cold, so no telling how long my food had been sitting waiting to be delivered. The Twin Peaks girls (waitresses) only want to take orders and collect tips. They are super slow to bring your food and drink orders but blamed everything on the bar, didnt want to buss their own tables, remove trash and empty glasses off the tables, nothing. My friend had to continuously ask for a Red Bull from the waitress (Kasey? Kassie? Looks mixed, long curly hair or weave) and she finally brought it to her after an hour. I had to ask 3 times for a bottled water, then wait another 20 minutes for a straw. The waitress sat down 2 or 3 times saying she was tired. But meanwhile, I had accidentally knocked over a shot glass and it shattered on the ground. I told the waitress Kasey/Cassie/Kelsy 5 times but she never cleaned it up nor sent anyone else to clean it up. We had 27 empty glasses were we were sitting (both beer mugs & shot glasses) and not once did she take any away. Finally a busboy came and cleared some of them. But didnt get up the broken glass. But Kasey went to go get our check though, ran the card, brought it back and sat back down telling us how she closed the night before and didnt get off until 2am, then had to be back this morning to open and was now getting off at 4pm. Thats your job, along with cleaning away empty dishes! $272 tab, plus a $60 tip from the person who paid, and she still didnt clean up the broken glasses, extra glass, nor my empty water bottles. Since we were still waiting on a table, a new waitress named Anna (white, blonde chin length hair) came to serve us. Anna didnt pick up any extra glasses either. I asked Anna to clean up the broken glass and told her we asked the last waitress 4 times to clean it up, but she didnt. Anna said, "Ill send a busser." I understand that establishments like that have busboys that they are mandatory to tip out, but as a waitress you should still help clean up too. I ended up having to ask Anna twice more before she finally picked up the big pieces and then the busser came to sweep up the rest. I had 4 or 5 empty bottles of water next to me and asked Anna for another bottled water. She looked at me and said, "You know those arent free, right? They cost two dollars-"
BL
Blake McManus
Visited on 3/26/15 evening. Sat at the bar downstairs and Holly was bartender and was cute but didnt warm up very well with her at all. But I know these girls can have an off night or just be plain pissed off at the world so I had already ordered wings so stayed and ate them and paid out. A coworker at the meetings I was in town for suggested TP and ask for a server named Cheyenna. I decided to go upstairs and asked the hostess if Cheyenna was working that night. I could tell immediately the whole atmosphere had become awesome. The hostess had the best attitude like I was her first visitor and took me by the hand and led me to the bar and introduced me to Cheyenna. From that point on had wonderful service with nothing less than awesome attention to detail from exactly how my drinks tasted to if my T-Bone steak was seasoned and cooked to my liking which it was. It was late around 11 by the time I got upstairs so when the upstairs was clearing out and I was still knawing the steak off the bone, Cheyenna asked the manager, I think his name was Joe or Joey? and looked like a 6 tall tatooed running back or something, if itd be ok for me to finish up and wash it down with a last drink if I closed my tab out. This guy was just as laid back and cool about it and pretty much just told me feel free to hang out while the girls cash out and be sure to join em downstairs when I was done for another cocktail on him before the place closed down. I dont know if they intended for the atmosphere to be completely different between the floors, if they just put their most awesome staff upstairs or something but the fact that they did that night made the difference between my sitting in there 30mins and leaving or sitting there 2 or 3 hours enjoying huge steak and awesome drinks. The Hostess, Bartenders,and Manager upstairs seemed to all be 100% customer oriented and I dont want to slight the downstairs staff but it was like heaven and hell in that place. Im sure its not easy to be friendly serving in hell, but its heavenly to be served in heaven.