Address: | 3959 Taylorsville Rd, Louisville, KY 40220, USA |
Phone: | +1 502-458-8243 |
Site: | baskinrobbins.com |
Rating: | 4.1 |
Working: | 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM |
MA
Mahshad Taheri
I went in today for my two daughters for the first time bc a lady gave me a coupons for two scoops of ice cream for $1.99 and after I got two scoops of ice cream in a cones for both of my daughters the tall lady told me that they had other special deals today for the 31th and that I couldnt use that coupons, however the coupons expiration date was until today. Not only she charged me for $8.49 instead of $4.00 and I asked her why is it twice as much but her answer was "you already saved enough today" she walked away after I payed. she was very disrespectful and the ice cream was melting from every side already especially when she was scooping it out . I will never be back and they need to treat their new customers respectfully and better.no wonder that place had barely any customers.
ST
Stephanie Smith
I bought my daughters 1 birthday cake from this place and told the workers on saturday night that it was for Monday I was just going to order the cake but was told that the cake would be just fine if I put it in the freezer I went home and did then today Monday morning I go to get the cake and it was somewhat melted so I called the store and told them what had happened and the they said that if it was in the freezer then it should be fine and that I had done something wrong he was not going to help or fix nothing was very nasty about the whole thing I paid 40.00 dollars for my daughters 1 st birthday cake and now we dont have one. ... very rude and unwilling to help fix the problem in anyway....
AL
Alan Beckmann
We were stuck in the usual rut of fro-yo bars and blizzards and were looking for something different. We actually joked about this place even being in business still, because weve been in the neighborhood for 6 years without stopping in. Well we decided to stop in for a few scoops and quickly realized we lost 6 years of ice cream bliss, with no way to recover that time! Now, were back every Sunday night at least attempting to regain a small part of what was lost. Staff is great, owner is courteous, and well, the ice cream is fantastic!
TI
Timothy Lau
Their prepackaged quarts selection at this location are limited every time I go there, but the ice cream is special. The mint chocolate chip for example uses chocolate flakes rather than chunks and it makes the texture more enjoyable for me. The rainbow sherbet, strawberry, and pistachio ice creams are wonderful.
MI
Mich Tsomething
Every time I go here they are out of World class chocolate. Went here today and it was filthy! My feelings werent hurt when I left empty handed. I went to the one on Westport Rd. Theyre clean and always have plenty of World class chocolate.
DA
Danielle Ruffin
The ice-cream was way to soft. And while looking to decide on flavors I noticed that some of the ice looked as if it has been frozen kinda melted and refrozen again. Didnt look very good at all
IZ
Izzie Frost
Be prepared for a small wait because there is usually a line. Its definitely worth the wait- I prefer BR over graeters, cold stone and all others. Please note: NO PUBLIC RESTROOM.
PA
Patricia King
Because it is somewhere I enjoy taking my cousin for a stroll from the nursing home across the street. The staff is very friendly and the ice cream is so good
MA
May Hayes
Cashier was rude when I asked about cake options. She acted like I was stupid for asking. Another friendly cashier made it her business to help me.
GI
Gilberto Diaz
Muy rico pistacho es el mejor bueno y piña con coco
CA
Cabbage Rabbit
They sloppily made me a cone, handed it to me, and then the ice cream fell off. When I asked for a new one, she CHARGED ME for another one.
ME
Melissa Macauley
Gabby Waited on me...She Was Friendly and Service Skills Were Great...The Finish Product was DELICIOUS ..ty
A
A Private User
Its a chain. Graeters French Pot a local ice cream establishment is much much better.
A
A Private User
I have been there its an excellent restaurant. Owners are very polite and helpful
A
A Private User
I have been there its an excellent restaurant. Owners are very polite and helpful
BE
Ben Wadler
One of the ice cream cabinets was over temp. Product was full of ice Crystal
RO
Rochele Bradley-Moore
Slow. My ice cream started to melt before I could pay for it.
SA
Sandi Barbour
They never let me down. Awesome service and great treats.
PA
Paul Mckim
Lots of flavor, good worth samples, great with kids
RH
Rhonda Glenn
Some of their customer service people arent friendly
MA
Marie Leisten
Quick service. Not in a high traffic parking lot.
TO
Tony Kerr
This is my favorite place to get a banana split!
AN
Antony Thornton
Very friendly and easy to see from the street
CH
Charles Clute
Service here sucks. Very disorganized. Ugh.
BE
Ben Wadler
Freezers have not worked properly for ever.
DE
Denise Curry
Staff was very friendly. Great ice cream
MA
Marianne Trueblood
Excellent staff. Oreo cheesecake rocks!!
VA
Valerie Pennington
Ridiculously priced. Small portions.
ST
Stephanie Pridemore
The best ice cream shop around.
ST
Stacy Debose
Great place to relax!
CO
Corey Dean
Great desert place.
RI
Ricky Raymond
Quick and efficient
LI
Lisa Roberts
Always good product
JO
Joseph Furman Jr
Great ice cream
SU
Susan Overmyer
Yummy ice cream!
CL
Claire Hambric
Awesome waitress
JU
Juan carlos Perez malagon
Great service
NI
Nivea Almond
Delisous
KY
Kyle Perkins
Best
TO
Tony Mitchell