Address: | 2124 State St, New Albany, IN 47150, USA |
Phone: | +1 812-945-8498 |
Site: | kfc.com |
Rating: | 3.4 |
Working: | 10:30AM–9:30PM 10:30AM–9:30PM 10:30AM–9:30PM 10:30AM–9:30PM 10:30AM–10PM 10:30AM–10PM 10:30AM–9:30PM |
4T
4thandinches
I used to occasionally frequent the KFC buffets in Louisville, but they recently shut them all down. So I decided to make a trek to Indiana and check out this location on State Street. I was agog as I pulled into the parking lot, as their sign stated that they had a lunch buffet. I arrived shortly after noon, so they had been open for only about an hour. And I figured I would get a fresh and enjoyable meal because of it. When I walked into the building, I noticed it was old, and the buffet appeared small and too close to the counter. Before ordering, I started glancing at the buffet to see if it would whet my palate. I first looked on the left and noticed there was only 2 pieces of chicken out, and it looked like someone had already picked some of the skin off. This did NOT deter me, as I realized like in Louisville, a lot of times very little chicken is put out because people walk out of the store with it in their purses or bags. While quickly glancing over the rest of the buffet, I noticed there was some old looking collard greens or kale, and the mashed potatoes were crusty, as if they had been sitting under the heat lamp for about 8-10 hours. Also, there were NO green beans, baked beans, or corn, but instead, some old looking pinto beans. I suddenly realized that this location DISGUSTINGLY uses product from the previous day to put out on the buffet, and nothing looked even remotely fresh because of it. At least in Louisville, they threw out the buffet at the end of the night, and you got fresh food the following day. So after being initially excited when I arrived, I quickly became REPULSED at what I saw. And I obviously did not order anything from that restaurant, and NEVER will, even through their drive-thru. In conclusion, the place appears to be a health hazard, is a dump, and I would give it a POOR rating.
AM
Amanda No
Service was really terrible. Dining room was closed for renovation, there was no one in the drive thru line ahead us when we arrived, and yet still we had to wait 4 minutes before even being asked for our order. The person at the window treated us like she was personally offended at the thought of having to interact with us. And they forgot my biscuit.
AL
Alysia Love
The employees were very nice, my food was good not the best but good. The reason I gave 3 stars is because while we was eating I noticed black mold on their ceiling i could tell it had been there a while because it was bad and growing into their wood in 3 places. I told the manager and she said she would look when there was less people.
IN
Indy Minded
This place is fine if you are not particular. Cheaper than Chick fila, but its KFC so quality isnt to celebrate. The buffet is ok, but I wish there was more selection. I come here rarely. The best thing about this KFC is that the atmosphere isnt as loud and obnoxious as many in Louisville.
JE
Jereme Scheffel
After a recent remodel, this location has really amped up the business. Im actually new to the whoe "KFC Buffet" deal, and this location was the first to have one that Ive actually visited. Clean, Fast, Friendly, Great! ^.^
DE
Dennis Mouser
Love the crew, we do our best to provide a helping hand and much more, I currently work there so.... come on in and dine with the the best. Its finger lickin good!!!!
FR
Frances Norman
Best KFC ever!!! The food is always hot & fresh. The staff is always friendly and understanding. I also love the buffet. Great price and awesome customer service.
MI
Michelle A
Excellent employees, friendly, and welcoming. Recently remodeled dining room, looks amazing!! Will be back for sure. The manager was great ( night shift ~7:30pm)
MA
Mallory Hughes
They are always either forgetting to put part of my order in the bag or are out of extra crispy and ask to mix grilled in..... very dissatisfied....
DE
Desarae Daugherty Phillips
My son & I went in (to take home) and they were SOOOO nice & polite. The place was clean & I would definitely choose this KFC over any others .
BO
Bob Garrett
The girl who took my order was prompt and friendly. The food was good and hot. Im glad I drove a little farther to go to KFC.
KE
Kenny Bruederle
It depends on the crew that is working. When you order your food a certain way, you get it their way not yours.
AN
Angela McNulty
Waited in line for 20 minutes and never got to even place our order. Left and went to McDonalds.
CA
Caelan BrightPaws
Food was hot enough, and ok. Staff, however, was incompetent, slow, and didnt know the menu.
RO
Rodger Jenkins
We had our 6 months old grandson with us and they were so nice and accommodating.
AN
Anglo Bricks
Great food and great service. Yes the building could have some remodeling.
MI
Mike McGuire
Really gone downhill. Id prefer grocery chicken to this place these days
A
A Private User
Good prices ok food but very very dirty needs to be cleaned up bad!!!!
SA
samuel Harp
The employees wasnt friendly and kinda of rude. The store was messy.
SU
Sunshine Wagner
The Georgia gold will make you poop like there is no tomarrow
LE
Lee Burns
Buffet could have had more options very long wait for food
A
A Private User
Small roaches on sandwhich make for bad experiences
RI
Richard Lance
Chicken was good....biscuits were even better.
A
A Private User
It needs to be cleaned and have fresh food.
SH
Shelby
Kind girls working the drive through
CO
Cody The King Kessinger
Just a nice KFC. #ReppinSanders
SU
Suzanna Roberson
Good service fast drive through
RU
Russ Basham
Clean and friendly .good food
AP
April Abbott
Fast through drive thru
SH
Shane Baete
Finger Lickin good!
NA
Nancy Kennedy
Fresh and fast.
PA
Paula McLain
Good chicken
MA
Marie Cox
Good place
BR
Brad Smith
Delicious
SE
Sean Mayfield
Good food
BE
Beth Woodward
It is Ok