Address: | 2760 Brentwood Dr, Columbus, IN 47203, USA |
Phone: | +1 812-372-5502 |
Site: | kfc.com |
Rating: | 3.1 |
Working: | 10:30AM–9PM 10:30AM–9PM 10:30AM–9PM 10:30AM–9PM 10:30AM–9:30PM 10:30AM–9:30PM 10:30AM–9PM |
A
A Private User
This is the worst KFC I have ever been to. My mom and I came in tonight and we had the most horrible service. First, A young blond man at the register was very unapologetic about there not being enough crispy chicken for a 7 pc thigh and leg bucket and there wasnt enough original recipe and grilled to make an 8 pc. My mom asked to speak to a manager to see if we could get a discount because they didnt have the chicken that we, as paying customers, wanted. The manager, named Chad (at least his name tag said that), said that he couldnt give us a discount, and that he could have one kind of chicken done in 8 minutes and the other done in less than 10 minutes if we would like to wait. So we waited. Our order was taken at 6:18 and at 6:32 a girl behind the counter said that she accidentally gave away our chicken because she thought that we had been taken care of, and we should have been taken care of BY CHAD THE "SO-CALLED ASST. MANAGER". So we went up to the counter to talk to Chad, and he said that he cant BABYSIT his employees behind the register, practically blaming it on the two employees deployed behind the counter. This got me steamed because no one who has been promoted to a manager should ever say they cant "babysit" their employees nor should they try to shift the blame from themselves. He should have been making sure that our order was together considering we already complained and we were waiting for them to get our order together. The "manager" never apologized, we decided that we wanted our money back and will never come to this store again, and my mom received the phone number of "Amanda" the manager, whom she will be calling tomorrow. This was just a sad display of management and the worst customer service I have ever experienced.
SA
Sammy Terry
When done right and with the right people, this is pretty tasty (although it always seems to have a negative effect a few hours later. :) ) This location has some decent staff and others not so much. 1. They seem to run out of certain food too early before closing. 2. They forget certain things (cookies etc.) 3. They have messed up the sides more than once. How does Macaroni and Cheese sound like Mashed Potatoes and Gravy? 4. They have forgotten utensils. Excuse me..,.am I to eat these green beans with my hands?
CA
Calvin Crabtree
Theres a few punk crack/meth heads working there. denturs and faces all sunk in, most theifs and drug dealers holding a legit job for parole or probation or to explain where the got there stuff. makes me want to jump over thecounter and bust some heads
BR
Brandy Brown
Sat for 20 minutes behind a car in the drive through the other night to only pull up to the speaker for them tell me they were out of food... this being over 45 minutes before they closed.
BE
Benjamin Zwissler
Not one of the better KFCs around. Food quality is spotty from visit to visit. Not very clean dining room. Worse restrooms.
YE
yesenia sanchez
Es un lugar muy cómodo y rico para comer
SH
Shannon Wilson
Drive up and the lady was rude, wait on the food did not ask what dipping sauce we wanted cut me off when ordering.
JE
Jennifer Alis
Love the food quality. Sometimes it can take a little while waiting for chicken tho!!!
AB
Abbie Normal
Very fast and friendly service. Better than the other KFC places I have been
AI
Ailile Felina
Cold bathrooms. Cold chicken. Luke warm food. dew had no flavor.
JE
Jeromy Jaggers
Served RAW CHICKEN!!!!!! Dont put your family at risk!!!! 9/16/16
MI
Michele Comstock
Not sure what happened to KFC,use to be good,we wont be back.
MR
Mr. Wiley
Love the food but theyre filthy
EN
England Family
Great gizzards and good food
TO
toni grider
Food and service was great
NA
Nar si
Worst place to have KFC.
JA
Jason Harris
Great food and service.
TA
Taylor Mccormick
Gotta love my chicken
TY
Tyler Miller
Finger linking good
GU
Guang Chen
Try their Zinger!
BR
Brianna C.
Pretty good
HO
Holly Shrum
Great food
GR
Greg Brooks
Killer