Address: | 847 E Apple Ave, Muskegon, MI 49442, USA |
Phone: | +1 231-777-1208 |
Site: | muskegonchinaexpress.com |
Rating: | 3.3 |
Working: | 10:30AM–9PM 10:30AM–9PM 10:30AM–9PM 10:30AM–9PM 10:30AM–9PM 10:30AM–9PM Closed |
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A Private User
I am new here in Muskegon. I called and placed an order for delivery with China Express after reviewing their web site. The order taker assured me they take the credit card I have after I double checked the info on the site. I gave my phone number (twice). I was told the wait time would be about 30 minutes. TICK TOCK, TICK TOCK, TIC...... an hour later no food had shown up.... I call the restaurant and they ask for the card number AGAIN ..... then they say they do not accept American Express....WELL, HELLO!!!! HOW ABOUT A PHONE CALL BACK TO TELL ME?????? Thanks a lot, you moron! Your food is probably worse than your customer service so not getting it was probably a blessing!
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A Private User
Food was good, lemon chicken and fried rice was what I got. I have heard reviews of this place not being so good, dont know why because I thought it was amazing! I got a large fried rice, large lemon chicken and shrimp egg rolls. I was afraid I would not get my correct order but was in the mood for Chinese and because I do not drive I had to give them a shot, I am glad I did. The food came in a quick manner they told me it would be in 45 min and I got it in 30 min, my order was not wrong and I enjoyed the food very much In my opinion it was great food for a good price.
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Stephanie Holloway
Orders last week, it took over 2 hours to recieve our food. Thought it was just a busy night. The food was good so we thought wed give it another try. This time, I ordered at 6, when I called at 7:30 they said it was out for delivery. At 8:30 when I called the girl told me she didnt know what was taking so long she wasnt the delivery Driver. Our food, which we had already paid for online, never showed up, not EVER! Needless to say, Ill be calling the manager/owner in the morning.
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Ashley Jagncki
This is the place we usually go for Chinese food since its right down the road from our house. The food is usually pretty good. Ive been trying to call and order now for about 20 minutes now and they wont answer the phone. Ive called like every 2 minutes. Apparently they dont want us to be customers tonight. Will be going somewhere else...At least answer and put me on hold to aknowledge me as a customer...
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Anatonerd 12
I called for take out, but when I went to pick up my food, they said they didnt get my call and had no idea what I ordered. And the lady behind the counter stood talking to a customer (not talking about her order or the restaurant) for 5 minutes before I was even helped. I had to wait another 20 minutes for my food because of their screw up. The food was good, but their service was pretty terrible.
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David David
This place sucks I have ordered twice from them. Both times taking well over an hour to get the food and also getting the wrong food , also when someone in the service industry keeps calling you dude not a big plus in my book. If you like to wait forever for your food get poor customer service, and possibly get the wrong food get china express!
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Napolean Frazier
Ordered my food at 8:15 my card was charged at 8:38 didnt get my food until almost 10:00 at 9:35 I went to the restaurant they were all closed up lights off and everything so were was my food for all that time when it got here it was cold I didnt even eat it I just threw it a way and got fast food do not order from here go anywhere else
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A Private User
GREAT LARGE MENU - GREAT VALUE Exceptional dinners. Take out orders ready in 10 - 15 minutes. Have been ordering from them for years. Tradional Chineese cooking. Great fried rice! NO PEAS AND CARROTS! Weve tried several items on the menu and no complaints. Special orders - no problem! Great taste and value. Highly recommend them.
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Lamesha Kennebrew
I Order Food From Here And They Had A Hour Wait For Delivery So The Hour Pasted I Call Back And They Told My I Had To Wait Another Hour Which I Did Then Called Back and Cancelled It They Didnt Refunded My Money This Is The Worse Place Ever I Advise No To Go Here ...Thank You
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Joe Chavez
Menu sounded good order time was okay. Once I got the food it looked okay you could tell it was American style. The food tasted meh. Shrimp undercooked. Made my girlfriend and I sick. Dont eat here
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Sandra Perry
Food took over an hour for delivery. When I called I was told someone had called me but that was not true. The food was cold when I got it. I will not be ordering from this place again
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Heidi Mccurry
Stood at counter for 20 minutes to place order. One person standing there the whole time didnt let anybody know to come take my order. Two ppl I was with placed there order just fine.
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Jeremy Francis
Our favorite! Great food and they always will make something of the menu to accommodate food allergies. And the staff is super friendly and always make us glad we are regulars!
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Lisa Keeny
Ordered 11 meals for delivery, only received 9 meals. Nothing I got was right, everything tasted old and greasy. Will not be ordering again. Very disappointed.
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Matia Ellis
I dont eat there! Dont even know how they are open. A relative said the food is nasty. A friend posted that she found rat feces in her food package!
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Pat Doyle
I only ordered take out once (so far) but overall, the food was quite good and plentiful, though I was a bit disappointed with the eggrolls.
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Darius Cooper
The delivery service took 1 1/2 hrs to get here after a 30 min. Estimation. Than I got food that was barely warm. Food tasted alright.
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Lawrence Wright
I have eaten at a lot of Chinese restaurants all over the country. This place has THE BEST fried wontons and crab meat rangoons.
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Maurice Cooper
Great service. Clean very clean. Owner always in house for resolution of issues. Staff friendly and very helpful
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Josh Hawkins
Excellent egg drop soup and the Mongolian beef is to die for good. And FYI dine in form 11 to 2 lunch special
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Deya Heidelberg
My favorite Chinese restaurant food is always great no complaints. I love the Mongolian Beef dinner plate.
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Cindy Skofic
Would be nice if just once when I got home that my order was correct. Such a pain. Good food though.
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Corinn Light
Waited 2 and a half hours for our food to be delivered, was charged for 2 meals and only got 1 meal.
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A Private User
I have been there twice and they gave me wrong order for twice!!! And I dont recommend their foods!
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John B. Goode
The building looks kind of old inside and out, but the place has good food and friendly service.
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Bonnie Sonkowsky
Ordered online and the order was completely wrong and the food was burnt..... Lesson learned!
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Justice Brooks
Love the flavoring. Sometimes its a tad over done, but its over all service is done well.
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Emma Traxler
The delivery sucks, almost two hours to get my food. I live 15 minutes away from the place
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Kathy Andrews
Love the Chicken and vegetables. The CRA Rangoon are great !
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Mike Boruta
Great food and service. Good prices. And they deliver!
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Leona Pimpleton
Good food, excellent location , friendly service.
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Karen VanDyke
Worst Chinese food I EVER HAD IN MY LIFE no lie ..
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Michael Wright
Great food and the only chinese thatll deliver.
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Boogii Boog
Best flavor in town! Love the sauce!! Veg. rice
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Gjeka Juncaj
Taste like poodle, more of a terrior guy myself
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Tammy Calkins
The food is wonderful and service is excellent.