Address: | 409 Washington St, Columbus, IN 47201, USA |
Phone: | +1 812-378-9728 |
Site: | gramzbakery.com |
Rating: | 4.4 |
Working: | 7:30AM–5:30PM 7:30AM–5:30PM 7:30AM–5:30PM 7:30AM–5:30PM 7:30AM–5:30PM Closed Closed |
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Bethani K
Yuck! Their cakes are typically okay but their attitudes and the store is disgusting. When I arrived to pick up my cake it was still not ready. So, be mindful of youre placing an order. It was supposed to be ready by 8-830 and at 9 oclock they were just about the apply the frosting. The man working there told me I was too early to pick up my cake and said I should come back. Clearly, communicating is not part of their business practice. Additionally, they had to unlock the doors for me when I arrived even though their website said they opened an hour earlier. When I walked in as the first customer of the day, there were crumbs all over the floor, left over wrappers, and a pile of dishes all of which were obviously from the day before. Then, to top off my whole experience there was a cockroach laying on the ground next to the pile of crumbs. Yuck!!!! However, I am not surprised. The entire front entrance area appeared to have not been cleaned any time recently (or definitely not yesterday). Another couple with a small child walked in, saw the mess and the cockroach, and walked right back out. Good for them! This place is disgusting. The only apology I received was after I demanded one, otherwise I just kept hearing it was not their fault they had an internal communication error. So, whether placing an order via phone or email or both, dont expect them to pay attention or concern themselves with your order. I also received two "cupcakes" that were prepackaged and gluten free. I was told another bakery would be making them fresh for me. Turns out, as the man explained, that was all they had left in the back. So, no fresh cupcakes for me. When I explained it was my first visit to the bakery and that I was unhappy, he said that everyone else in Columbus was happy. Really? Thanks. They will get no more of my business. And be warned if you continue to go there. Food left all over the restaurant over night means healthcode violations and unsanitary food!!!
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Roya Headley
HORRIBLE customer service. I can relate to other reviewers of the bakery. When I went in to place an order, not one person said hello as I stood right in front of the man at the counter; he just looked at me waiting for me to initiate conversation? At first I didnt know if he was racist or just plain out rude. When picking up my order for a party, which was supposed to be ready by 10:30am, the order was not ready until 12:30PM! No apologies once so ever and the man was extremely rude. Im all about customer service but I was blown away from the lack of customer service at this establishment.
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Sylvia Sarver
Great bakery! So much to say about this place, everything is made fresh, the brownies are to die for and they always have something new! Great family run business with a great family like atmosphere! The coffee is amazing, and the service is even better. Rate 10/5 stars!
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Ethan Baugher
Great place the staff knows who I am. Even had the joy of drinking a cup of coffee with the owner. Looks amazing since the remodel (even though it wasnt 100% during my last vist) hopefully my next visit the ceiling will be completed.
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Kent Smith
Everything at Gramz is top notch!! The owners and staff make this place superb. They have the best baked goods, great fresh smoothies and of course the best coffee in town. Now the arrival of cold brew coffee is the icing on the cake!!
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steven cone
This coffee place is OMG level. The selection is incredible and each flavor is DISTINCT and doesnt taste like its been brewed on top of the grounds of the last batch as some shops do. Extremely cozy and well furnished.
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Travis Turner
Bad coffee beans make bad coffee, no matter how much they renovated the space. Owner and staff are nice, bakery is good, but the coffee is just bad. I keep trying this place each year and its always the same.
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Rakesh Ashok
Being the only bakery in downtown they do have good selection of pastries. Love the quiche, veggie puff and brownies. The recent addition of Chicken Parmesan & BBQ Chicken quiches are awesome!
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Dianna Stout
Very friendly and attentive staff! Great selection of baked goods and coffees. The "Honey Bun", which is a type of muffin they offer, is the best sweet, but not too sweet treat EVER!
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Dezirae Hopkins
Gramz bakery blew away my expectations with its exptionally tasty baked goods and delicious coffees, all of which is very fairly priced. I highly recommend the blueberry bread.
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Cole Yarbor
Great little coffee shop in downtown Columbus. Not particularly fancy, but has great food and coffee. They are locally-owned and I feel they treat their customers well.
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Tyler Meyer
They staff at Gramz is always very friendly and the food never disappoints! My personal favorite is the mint brownie, but everything is always delicious.
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Phil Medalie
Awesome bakery. The people there are very friendly and efficient. Its also the only place I can find that makes good bagels so thats a huge plus.
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Elisabeth Hery
Really nice place. Large choice in coffee, and tasty pâtisserie. Love to go for breakfast or for a snack in the afternoon
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ankit shah
New addition to downtown Columbus, just got a great upgrade to its design. Lots of great dessert, tea and coffe options!!
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Ryan Barba
Personable people inside, nice atmosphere. Could use a chalkboard or something to display items for sale and prices.
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Alberth Franco
Great bakery for Columbus and many coffee options. Average when compared to other bakeries around the mid west
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ashish sharma
Great folks ,great coffee, great baked goods. Love their pecan rolls, pumpkin nut bread, banana nut bread.
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Priyanka Jamenis
Love coming to Gramz cafe everytime. They have heavenly light macaroons that simply melt in your mouth...
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Di Lu
Nice Coffee and Tea and good environment, good place to meet with a friend/business partner and chat.
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VijayShriram Murthy
Warm and friendly. Very thoughtful lineup of goodies. They dont leave behind vegitarians like me.
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Mark Bragg
Gramz only gets better every time I come in here. This place is amazing. Warm, comfy, and cozy.
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Ruth Agbo
Great ambiance. Nice place to meet for breakfast. Sometimes they run out of the food I like.
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Steve Ernest
Great coffee. Awesome baked goods. Friendly staff and plenty of nice comfortable seating.
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Benjamin Zwissler
Friendly service, good selections, coffee prices are good but food is a little high.
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Steven Combs
Newly renovated with a great selection of pastries and some of my favorite coffees.
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Shahul Hameed
Nice cozy place for a quick meet and coffee. Friendly people and a feel of home.
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Sachin Soman
The best place to get a coffee in the morning. Love the cinnamon rolls there..
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Steve Myers
Best sticky buns in Columbus. Nice coffee bar atmosphere.
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Duncan McCall
Very cozy, great food, great coffee, and friendly staff
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Heather Mosteller-Farr
Superb! Love this place! Always felt welcomed ....
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Eric McCoy
Open, friendly staff, great food and great coffee.
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Christopher Brickey
Great people and good, quick coffee and pastries.
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A Private User
Received brownies as a gift & were pretty tasty
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John B
Had the worst cup of coffee ever at this place.
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kranthi juvva
Good place for coffee and chai
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Jay J
Great coffee and baked goods.
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A Private User
Love, love, love the browns!
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matteo auteri
great brownies and muffins
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Bradley Nielsen
Best coffee in town.
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Alec Embry
Always friendly
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Ashish Jain
Nice ambience
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Amit Rai
Good coffee