Address: | 2823 S Cicero Ave, Cicero, IL 60804, USA |
Phone: | +1 708-652-5709 |
Site: | kfc.com |
Rating: | 2.8 |
Working: | 10:30AM–10PM 10:30AM–10PM 10:30AM–10PM 10:30AM–10PM 10:30AM–11PM 10:30AM–11PM 10:30AM–10PM |
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Andrew Perez
Greetings, I am writing to share my recent experience at KFC. I went In to order a 6 piece tender meal and the lady gave me a 3 piece meal with the wrong side order. She charged me for a 6 piece when I got a 3 piece. Also, I asked for one drink and she charged me for 2. One of the managers came and gave me a refund for the extra drink. In a civilized manner, I told her that I had ordered for a 6 piece and charged me $4 for an extra 3 piece chicken. She gave me extremely small pieces and I decided not to further intervene. In addition, I heard the manager lady say out loud how bad she wants go home. This is absurd. I havent been to a KFC in months due to their consistent, poor service. As a result of these issues still occurring over the years, I have transitioned to Popeyes Chicken right down the street and eat there once a week. I will spread the word on this specific location. I dont appreciate the treatment I have been getting since coming here for 10 years.
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Af Wo
I visited the restaurant via drive thru. There isnt a screen to view your order do I ask the male taking my order to repeat. What he repeated was incorrect and he said he would make the correction. When I drove up to the window and paid; I reviewed my receipt and one of the orders was still incorrect. I brought this to his attention and he said he would correct it. Before leaving the window I inspected my order AND it was STILL WRONG. The only thing I gleen from my visit to this location is that they only value the business of "certain" customers. It appears my order was purposely prepared incorrectly. I should add my order of potato wedges were dumbed in a paper bag (no container). This meal presentation really left something to be desired.
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Lexicus Maximus
Slow ass service. I walked in to buy some wings and as I was waiting to have my order taken, which was about 10 mins. 2 customers came in and walked out. There was no one ahead of me, and the cashier acknowledged my presence. Whatever she was doing was more important than helping a customer. I was really hungry and wanted chicken so I toughed it out. Not going back any time soon.
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Roderick Jones
Wow its been awhile the service and good was nice but however two young employees disrespect me very badly,one employee use homophobic racial slurs while the other employee burst out laughing and though it is funny,i completely forgetting about this location I will never ever come here again.
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Terry B.
I had a bad food experience on 8-6-17 i purchase a 2 piece white meat with two side of coleslaw. The chicken were dry and over cooked and the coleslaw tasted awful. I will never come here again and i wouldnt recommend this KFC to a friend nor a family member.
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Luis Feliciano
1st time ever eating there was 3 years ago. I said Id never go back but did today. The chicken, mash potatoes, mac n cheese, potato wedges, even the damn biscuit all taste like they were sitting around all day long. Never again
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Anita Thompson-Woods
So unprofessional and I ordered hot wings the woman at the window tells me that this location doesnt sell them but I brought them at this same location yesterday. Wont be back again
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Martha Hawthorne
Bad service my order never right when I go to this location, I order a 5 fill up get home to see that I only had nothing but chicken and a cup of gravy with no mash potatoe,, smh
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Kashonda Ross
Just came from there so irritated! Ordered 2 famous bowls… theres no fregin gravy, then they forgot the juices for my 2 kid meals, called and got a constant busy signal!
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Victor Sepulveda
Me gustó la forma como tratan ala gente
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Rolando Calderon
How is a kfc consistently running out of chicken? I dont know but they figured out a way.
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Elisa M
Great service, waited but crew is so welcoming and amazing. Every hard workers and busy!
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Darrell Ballard
Drink machine not working and they offer you a can pepsi or bottle water...wtf
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Jonathan B
The popcorn chicken I had was good but they took long with the order.
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Ivan Guzman
Been my nearby place for some spicy chicken, never disappoints
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Cindi Henriquez
Recently had the popcorn chicken. Was not dissapointed
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Jose A Villafan Granados
Execelent Food / Freindly Staff
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nowa Robles
Slow. slow.Slow.Slow.Slow slow
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Daniel Ramirez
Gloria wasnt helpful