Wingstop
| Address: | 3527 GA-138, Stockbridge, GA 30281, USA |
| Phone: | +1 678-806-3184 |
| Site: | order.wingstop.com |
| Rating: | 3.4 |
| Working: | 11AM–12AM 11AM–12AM 11AM–12AM 11AM–12AM 11AM–12AM 11AM–12AM 11AM–12AM |
Location
Photos 77
Reviews 19
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Chanice
Customer service is Always terrible over the phone and in the store. The Only reason this place gets service cause its the Only WingStop in the area but they are so terrible to even deal with it makes you want to cancel your visit altogether. Ive had to cancel my order 2 times within a month because of bad attitudes and just terrible customer service. The "manager" is just as bad as everyone else and its sadly all women that cause these issues for absolutely no reason. I will no longer spend money here and will definitely inform everyone i know about this continuous issue. 04/08/2017 Update: Still terrible service. I havent been to this location sincere my last visit and hoped something had changed. But of course. It still hasnt. So if your a kid with a bad with attitude, Wing Stop will hire you on the spot apparently. Corporate please take these reviews seriously. Your Stockbridge location is ASS
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Mrs. B B
Horrible Horrible kids at this places working in customer service. I spent over $60 on food/wings and veggies just to get home and realize you all "missed up the churches money" pissed, order was all wrong. I call to speak with the manager about the order she did not Apologize, only offer me to drive all the way back for a additional fry. Then she gave me FRANK the store owner phone number just so he can further show us why we or any other customer should buy or support the company. He proceed to be rude and not apologize, then he was solo rude enough brag about the fact that he owns 14 location of wing stop. That spoke volumes for me that he would ever bring up the matter after hearing 138 store messed up our order. DONT WASTE YOUR TIME, GAS OR MONEY. YOU HAVE BEEN WARNED.
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Shenekwa Batson
Came all the way from Florida, decided to google a wing stop and when I found one in distance to me I was excited so I ordered 2 hours ahead of time to find out they didnt see my name is the system remind you after I ordered online I called them cause I wanted extra Parmesan cheese and the cashier she said no problem.. Was so higly upset that I left cause I didnt have the strength to argue so walked out. they didnt even care to fix the situation poor customer service!!!! NEVER AGAIN!!
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Malana Foxworth
I ordered a 6 piece with celery and carrots hot with blue cheese. 6 piece came with one wing and 5 legs which makes me question the name wing stop . There wasnt much edible meat which surprised me because I was impressed by the size at first but I would have taken the tiny wings over them . The hot sauce wasnt hot more so mild and the blue cheese tasted like garlic ranch or something , wasnt really what I expect from blue cheese. The celery and carrots were good though.
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Bria Perkins
I called to order my food and got a recording. I called back and was asked to hold...held for a minute and disconnected. When I arrived, there was no one in line and only one family sitting, already eating their food. I proceeded to tell her I tried to order on line but they were too busy and she didnt acknowledge what I said at all and appeared not to care. She was very dry and rude.
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David Rollins
The food is Good. But, Severely understaffed and disorganized for a Friday night. People were returning wings because they were cold. Wait was to long 30 minutes +, They didnt even start our order until my husband complained and stood at the counter to watch. No trash cans! All lobby tables were covered in trash. Again good food and great potential but they definitely need more help.
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Michelle Vick
I was reading some of the reviews especially the bad ones but today was the first time I have ordered from them and I had no issues with the staff at all. We called our order in on the way to the pick it up and it was ready when we got there which was 10 minutes after ordering and let me say the food was amazing and the staff was pleasant.
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Danielle Gant
They never checked the machine for my online order. I came at 11:30 for my alleged pick up and still had to wait with the FIFTEEN other customers in the same situation. They over cooked my wings which made them hard. I will not return to this location. Oh, and they never gave me my drinks and then told me they were out of cups.
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Patrice Holmes
I only gave one star because that is the only way to leave a comment. This is my third time going to Wingstop and every time I have gone I at least six out of ten of wings have feathers. Is there not any procedure in place to prevent such things from happening? I am beyond disgusted, I will not be returning.
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Susan Rushing
We love these wings. We love them more than any other places wings. The trouble is that their drinks are always a mess. Either no tea or it tastes like dirty water. Today the Diet Coke wasnt working. So we buy a combo and drink tap water because we dont drink sugary beverages. Frustrating.
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Karen Thompson
Placed an order online to be picked up at 2pm. Arrived about 5 minutes early. Fries were as cold as the carrots, wings (bone in and boneless) salty and bad taste. Customer service was not good. Will never eat at Wingstop again. First and definitely last time. Horrible experience.
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Tyler Tabor
The wings just do not have much of a flavor. This was my second time there and I wont be back the fries were ok, but the wings are a disappointment, there was no sauce hardly on my wings. They were more greasy than sauce. They are way too high to taste like that.
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Chrystal Doyle
I ordered online I came in at the time I was told to pick up my wings and they had not even started my wings. I still had to wait an additional 30+ minutes. I was very dissatisfied. It seems like the crew dont know what direction to go in all young guys.
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Joel Pinson
The best wings around. Fell in love with this chain in California and was so happy to see them open several locations in ATLANTA. The fries are out of this world. Only knock is their soda machine is very inconsistent. Sometimes soda is flat.
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Charlotte Andrews
They started out great when they first opened. Now the sevice and the wait time is awful even if you call ahead your order is still not ready when you arrive.. a bunch of kids working standing around in the back the orders are always wrong
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quentin frazier
I tried 7 of the favors and love them. Lemon pepper tastes like real lemons were soaked in the meat. Louisiana rub was the best but the Atomic favor was the hottest favor. Hot favor is really not hot. Dat potato salad was the sh** doe
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Paige Jones, III
The flavors are good, but the boneless wings are too salty. It takes away from the taste. The staff is friendly, but Friday and Saturday nights they are slammed and stressed. I recommend ordering online and/or calling ahead.
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U. Olivia Parker
Love love love this place... the lemon pepper classic wings, the mild boneless wings, the Louisiana rub chicken tenders plus the hand-cut homemade fries are freaking awesome!!!! You cannot go wrong with an order from here...
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LIFE84
High priced Ordered 8 Wings and drink for $10 Nearly all wings barely had meat on them exempted for 1 drumstick that was included Waited half an hour for my order along with another customer who was on her lunch break
