Address: | 3575 McEver Rd, Gainesville, GA 30504, USA |
Phone: | +1 770-536-7306 |
Site: | babycakesflorist.com |
Rating: | 4.2 |
Working: | 9AM–5:30PM 9AM–5:30PM 10AM–4PM 9AM–5:30PM 9AM–5:30PM 10AM–12PM Closed |
VA
Vaxid
I had Babycakes deliver flowers to my wife for her birthday, or at least they were supposed to. The driver went to the wrong door, then left her flowers and cupcakes out in the heat. Her flowers were wilting by the time I got home, nearly an hour later. When I called to complain, the lady who answered the phone offered us to come down there and get fresh cupcakes, but neglected my complaint about the flowers. She insisted that their driver had been doing this for years and has always been good. When I tried to bring up the wilting flowers she hung up on my face. Im very dissatisfied by this customer service, and wont be ordering again. EDIT: They called me back, and insisted that the driver went to the correct door and that they rarely have problems in the last 30 years. The lady I spoke to offered to have new flowers delivered to my wife, which I accepted. She continued to insist that she did not hang up on me, citing her mother as a witness. I wanted to be done with it, and accepted the flowers for tomorrow. The complaint I have, besides the wilting flowers, was that they were supposed to be delivered correctly on my wifes birthday, the one day I would want it done right. They didnt follow through and the customer service only attempted to reconcile after I made a negative review. Tomorrow is not my wifes birthday.
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Brenda Sullivan
I live just down the street from this shop. We ordered my wedding bouquets here. I didnt want to spend a lot of money on flowers. The manager suggested filler flowers for my bridesmaids and we could do the same for me but add 3 roses for an up charge of 30 more dollars. The morning of the wedding my husband picked up the flowers. The color was wrong, the ribbon was wrong, and there were no roses. That weekend I went in and spoke to the manager. She was very rude. She said thats what I ordered. I wish I had made sure it was right before the wedding. She didnt seem to care at all and I paid extra for roses. She said the roses were not guaranteed. They would try to get me roses. If that was the case why was I charged for something I never got. I cant believe this place has all these good reviews. This lady was just awful. It wasnt about the money. She didnt care to even apologize for my bad experience.
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Kelly Whalen
My husband ordered me flowers, cupcakes and a balloon for my birthday. I received the flowers and the cupcakes but no balloon. He called and a man called me at work to apologize and let me know I would get my balloon the next day. When it didnt arrive my husband called and a lady claiming to be the manager told him that they would not be delivering the balloon. They did not deliver just a balloon. She said the balloon was with the delivery but the driver said I floated away when they got out of the vehicle. My husband was given the option to pick up the balloon, have credit towards a future delivery, or get his money back. He got his money back and we will never but from them again. Very poor customer service! I wonder if the owner knows his manager treated a customer this way!
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Robert Willett
I cant say enough good about this place! The florist especially. My fiancée lives a few minutes away so I have them bring her flowers every so often. I always say "Lets do some of flower A, some of B, and then fill it in with cool stuff," and then I get a picture of A RIDICULOUSLY gorgeous work of art with a thousand smiles! Great value for the money, too, and everyone there is over the top courteous and polite. You ever need a flower? Go get it here. You wont be disappointed! As for the cupcakes, theres always a good variety and theyre REALLY tasty. Cant go wrong with a BabyCake!
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luke walker
Resia and her team are incredible! We were so impressed with their services. They listened to what we wanted, worked within our budget, and delivered an exceptional wedding food to flowers for us and our guests. We appreciated Resias knowledge, experience and candor when it came to weighing different decisions. The food was delicious and decor was beautiful. The Brides bouquet was just stunning. I would recommend BabyCakes/RLM Affairs to anyone and everyone! We would also like to give a " our tasting, it was exceptional Thank you Taylor!
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Vicki Nuckols
Living out of town makes it difficult to order beautiful flower arrangements for a family member/ friend. I found BabyCakes on the web and looked at their website and decided to give them a try. Omgoodness, I am so truly happy that I did as I received a pic of the flowers plus the cupcakes that they said were delicious, they were everything they said they would be. This cute place has my business from now on!!!
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Taylor Stralow
This place is the best! I have been shopping here for years everything from anniversary flowers to my wedding. Recently I had the pleasure of hiring them for a catering event at my work, The food was superb tasted really great and the service was top notch. They even gave us fesh flowers for the table at the event. You will not be disappointed no matter what you hire this great team for.
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Amanda Parker
Wonderful business I have used them for years every occasion I can think of! From birthdays to anniversaries but they recently helped with my daughters birthday party and it was simply amazing. Every detail the flowers cake food just perfect loved the wystetia room (they let you decorate it anyway you want) Highly recommend if you want a job well done :)
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Abagail Donley
I wish I could give more than 5 stars! We had our daughters wedding at their venue & it was simply beautiful! Every detail was perfect we had special food requests & needsall were met and delicious. The flower decor was prettier than I thought it could be
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smitty little
Living in Chicago and my grand children living in Oakwood.....It is such a great comfort to call Baby cakes and they delivered a beautiful corsage to my grandaughter for her first dance......It was very beautiful.. Thank you so much......
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greg merritt
Wonderful people great business!! Lots of love in everything they do highly recommend!
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RLM Affairs
Absolutely amazing people wonderful business! Always use them for all of my clients!