Pizza Walley
| Address: | 4763 Memorial Dr, Decatur, GA 30032, USA |
| Phone: | +1 404-297-1960 |
| Rating: | 4 |
| Working: | 11AM–11PM 11AM–11PM 11AM–11PM 11AM–11PM 11AM–12AM 11AM–12AM 11AM–11PM |
Location
Photos 45
Reviews 16
SH
Shay Murrey
Todays date is March 3rd, 2016. Im not the type to be picky and I understand when a restaurant is busy i work in a restaurant but anyway i ordered my food at 2:00pm it is now 3:43pm mind you this place is only 5mins from here. When i checked at 2:45 the place said the order was being made and its not like i ordered something difficult to make. I ordered a cheesesteak fries and a salad takes maybe 15mins tops. When i called at 3:30 they had said the order was almost done being made, lets hope the werent cooking a cheesesteak and fries for 45mins cuz that would be terrible. Anyway I said i will wait until 4 before i chose to cancel my order since i already paid for it via credit card as everyone knows it only takes a second for them to take the money and awhole week for them to put it back. I dont usually order from here but i wanted to try something new, i guess thats what i get for taking a chance. It is now 4:08 I still have not received my order. I have officially waited for my order for 2 hours from a place that is 5mins away from me. I didnt go pick it up because my husband has our car hence the delivery. So it is 4:15 I finally got my food and its cold not even a little bit warm did I mention the restaurant is less than 5mins away. I will never order from here again and I suggest if you read this and think of ordering just dont.
AD
Adria Stembridge
I placed an order at 7:30pm and was told it would be 30-45 minutes for delivery. I called at 1 hour, and was told it was on the way. I called at 1:15, and was told that I would be contacted once they called the driver. I called at 1:30 and was told that they found the driver, and the pizza was on its way. I asked about a discount and was informed that I could get a "store credit", and that it wasnt Pizza Wallys fault the pizza was 1:30 old. I finally got a call from a driver at 1:40, the driver was curt, then became angry when I demanded a discount. I told him to cancel the order, that I did not order a steaming hot loogy as an extra topping. I called to let the store know, and told them that I would never again order from them. The last time I ordered it took Pizza Wally 1:15 to deliver the pizza. I will never again order from this store. It pains me because I go out of my way to support local mom & pop stores. They just lost a loyal customer over a $10 pie.
A.
A. C.
Terrible Service Im not the type to post reviews but I am beyond tired of the piss poor service and attitudes of the Pizza Walley staff. I ordered a pizza 8pm Saturday. I was told it would be 30-45 mins. At 9pm I called back and the receptionist said it may take another 30mins. Well at 10:15 I called back to cancel the order and the receptionist offered to call the driver (umm why would I want a 2 1/2 hour old cold pizza?? And why didnt you call him the 1st time I called? Nor did you seem concerned to accommodate me with any type of apology or even a discount) On top of that she told me she would void the transaction...LIE...it is now Wednesday and the transaction cleared with no sign of a refund. I just called and asked to speak to a manager and I had to basically pry his name out of the receptionist. Of course he wasnt there and neither was the owner. They really dont seem to care about customer satisfaction at all.
BO
Bobby Mcculloch
The customer service blows I called in my oder at 6:45 and told that the food was going to be there in 30-45 min at 8:15 if finnaly showed up I got inside opened my boxes there was a hair in my fries everything was cold my cheessticks looked like somebody took a bite of one of them the wings were cold only got 17 order 20 and then called to speak with manager and the girl was real nice about it she said she was going to write my number down and have her call me back then she never called back Im very disappointed in the food and service they should be shut down
TI
tibby bear
I ordered a Medium Vegetarian pizza with pepperoni an extra cheese, they said an hour and 20 minutes...for pick up, Im like, well damn it is Saturday night so I ordered and she said shed call if the pizza was done early. About 55 minutes later she called, it was ready early...Yeah! The restaurant itself needs a facelift!!! But my roomie and I chowed down on it, and we had it for breakfast the next day too! It was really tasty with fresh tomatoes, fresh mushrooms great melty cheese! Defiantly doing it again!!
HO
Hotirah Baht Israel
I just ordered a Philly steak and cheese! Ugggh, burnt, dry, little meat, lettuce, where the HECK is the cheese?? Do not, I repeat, DO NOT order from here. If they dont prepare your food to you liking, (not burnt, better ingredients, etc.) TOO BAD, they dont and WONT CORRECT THEIR MISTAKES! This is the worst sandwich I have ever eaten. I am starving, thats the ONLY reason I am trying eating it.
AL
Alana LaRon
This place is always good! From the lady that takes the orders on the phone to the delivery drivers! My food is always fresh and hot from the Spaghetti to the Lasanga the pizza and the Shrimp baskets! Just by my experience and food quality Id recommend anyone if your looking for a great place to eat in the Decatur Area.
JE
Jermina Johnson
The service here is terrible. I order food with estimated time of 45 min to 60 min and I didnt receive my food til almost 2 hours plus I was less then a mile away. I was missing part of my order and it was incorrect. Called and service was horrible. Wouldnt ever go there again.
AM
Amira Daugherty
Ive been going to Pizza Walley since I was a little girl, and its still the best, especially with the more recent change in owners. Everythings delicious, the people are friendly, its like a family. Highly recommend the chicken philly and the chicken jalapeno pizza!
DR
Drug_ Money730psn
I ordered from here before now I stay about 10 minutes away from the restaurant and it closed @11pm today October 13, 2016 and I didnt receive my order and I was told it was on the way
A
A Private User
and tge guy had a bad attitude! He was very rude and was not even trying to realize that Im only 2 miles away. So I hung up. What a jerk.
KI
Kirtis Gibbs
Food is great for the price. Only downfall is that they get real busy so its best to order early and give them a time when to be ready.
CH
Charles Juemansingh
I love pizza walley they are the best!!!!! Especially, their beef pepperoni! !!!!!!!! Been going here like ten years now!!!!!!!!!
AL
Alisha Drummer
I guess they close early due to lack of business. I suggest they revise their hours if they are going to close 40 minutes early
NI
Nico Inghilleri
Although the service is friendly, Pizzas seemed cooked without love, possibly frozen. Wings were dry, and it was not cheap.
KE
Kendrick Wilkerson
Its always work friendly, Ive been going here for pizza and more for over a year now. Never had a bad order
