Address: | 115 East Ave, Cedartown, GA 30125, USA |
Phone: | +1 770-748-4662 |
Site: | locations.huddlehouse.com |
Rating: | 3.7 |
Working: | Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours |
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Brandon Rowell
Had a bad experience a month ago and was given a size larger than what we ordered. Pointed this out to staff and they refused to correct the price on the ticket because they delivered the larger size to the table, even though the server stated we did want the smaller size. We were overcharged but made to pay for their screw up! Wrote complaint to Corporate on the HH Corp Website. We received a letter from the Regional Manager apologizing and he sent $20 in certificates to replace our meal for them screwing up. We finally went back last night and it was a worse experience than the original. The Franchise Owner was there and originally told us he didnt have anyway to redeem the certificates in the register and made me recount the story to him directly as to why they were even sent to us. He finally agreed to take them but then spent 10 minutes at our table complaining g about HH Corp sending certificates to lying customers who then get free meals that come out of his pocket b/c he says HH Corp does not reimburse for the gift certificates. He stated he might as well shut the doors on his franchise right then and there because he was going to go out of business from Corporate sending certificates to all the lying customers writing in and complaining. First, we didnt lie about our experience and it was horrible for us to take the time to write Corporate to begin with. If this Franchise Owner had any business acumen, he would understand that truly upset customers are the ones that take the time to file a complaint and that corporate did him a favor by getting us back into his store for a second chance which he screwed up royally! We will never return and we were customers that went to this location 2 to 3 times per month. Not only did he decade us and the company he bought a franchise from, his family was there with him and he went into the back and his wife and kid kept standing up and glaring g at us while we tried to eat. I previously gave this location a 5 star rating, my current rating has been changed to a 1 star rating and would be negative if possible.
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Rosemary Cochran
Ive been to this huddle house so many times and every time has always been great yes some times theres a wait but i havent found one place of any kind that was a wait and we keep comming back cause we love the food the people and everything SO THANKS TO ALL THE WORKERS
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Heaven Brown
Service is terrible. Food was great but the staff needs to work on customer service. Ive never been so disreoected in my life. Next time I will definitely order take out .
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Kathy McCoy
hit and miss here the older waitress at night is terrible and all of them try to make you feel bad about their income and beg for tips.
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James Bones
This place sucks! They have fired or lost allot of people that actually knew what they were doing. Now no one here has a clue !
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Kimberly Smith
The Huddle House has good food, the service was great and it is never over crowded. I have never had to wait to be seated.
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Todd Hart
The people in this Huddle House are extremely friendly the place is clean and the food was great
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Linda Lee
Great food, very friendly and absolutely enjoy every visit at Cedartown Huddle House.
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Liz Cornish
Great atmosphere. Great food. Will go here from now on. Great service. Thanks!
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James Thigpen
They are a frendly. Familey rand Store .Good food and freandly service !!!!
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bob Werschmidt
Owner is very rude will never go back, Waffle House is right down the road
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judy cheatwood
Food wasnt the best and cold. Building was cold even for summer
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Kalley Jackson
Love this place! Good food, clean place and loved my waitress Amy
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David Dodson
Love it better than any restaurant and bar its always homemade
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Guy Chandler
It is a great place to eat and everyone is very friendly
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Bob Werschmidt
Horrible experience owner Mike is a complete jerk
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Albert Simpson
We usually get great service, food is always great
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trinity hamilton
Very friendly staff excellent food Quick Service
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Jerry Richardson
Great menu choices and really good service.
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Kelly B
They have pancakes! Service is average.
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Janice Stegall
Clean, friend and efficient staff.
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Joyce Hubbard
Clean, good food, friendly folk.
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Davina Williams
Great Breakfast gathering place
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Rosemae Duque
Very pleasant and nice staff
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Kirstee Robinson
Like some of of the worker
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Michael Porterfield
Good food for a good price
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Robert BUnn
Stellar people here
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Neil Owens
Food was very good
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Angie Runyon
yum yum yum
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durell barber
Great food
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Jean Price
Cold food
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Taka Diamond
thumbs