Address: | 8559 Pines Blvd, Pembroke Pines, FL 33024, USA |
Phone: | +1 954-435-4280 |
Site: | bostonmarket.com |
Rating: | 3.5 |
Working: | 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM |
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Katt M
Went in the establishment this evening to order food as everyone else there too. I stood in line and placed my first order (2 people in line-1order taken) and the gentlemen apparently thought i was done, i guess. The manager FERNANDA on staff skipped over me (did not even acknowledge me or the person with me) as well as i was still standing there while people were going around me placing their order. MANAGER ON DUTY: FERNANDA. She apparently thought it was funny because she could not stop laughing while conversing with me. I stated I wanted on new one since Angela tried to give my partial order to another patron then give it back to me. I asked for certain sides and they were all out unless i wanted the my original order that was given to another patron. Really cannot beleive that a Manager would try to serve up an order that was opened up to look at after a customer saud it was not his order. Really gross. Another male ( working very hard) employee had to explain it to Fernanda for her to get it. Again laughing about it. So she makes a new one, cool, but the sides are no longer available that were available when I was in line and not skipped over. I was also told that since I came late in the evening i should expect that. HELLO. I was there before the other people came in and you did not even once question while I was still standing there. GREAT MANAGEMENT SKILLS!!!! I am calling corporate on monday which did not phase her at all. They need to know first hand when you have a bad experiance so they can train their employees on people skills.
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Braj Cop
I dont know why they still run this place. I been there once to pick up an order placed online and got a dinner supposed to be delivered to drive thru lady. When asked they said it is my order. I was in a hurry so could not open there and when opened at home, it was not what i ordered. There is no service here. If someone listening, better close this place to save your brand name.
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srtrutt
Very Slow service , there was also a dirty tables, wet floors the food was ok what we got was a half chicken with a side of mac and cheese and green beans, the trash cans in bathrooms are hidden and Im very disappointed in the service and the quality of the time. It was supposed to be a delicious Christmas dinner
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Marie Goins
read the reviews and dont believe them, I eat here at least once a week , great service and dinning experience. And even purchase Thanksgiving dinners here last three years .I believe the people that wrote those not nice reviews are used to greasy burgers and fries ,not wholesome dinners.
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Jessica Lopez
Horrible service . made a phone order and when we get here they said that there is no more potatos after me and my family Drove a long way . Cedric the cook said he will not make more potatos. I think that is unacceptable. No manager so they can do whatever they want .
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Heaven Childs
This place has gone down hill! I had the meatloaf dinner,and that was hard, then I tried a chicken dinner and the dressing wasnt done! I order the rib dinner, the ribs were so salty, I could not eat them! All three dinners were terrible! Beware!
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LaNique Smith
I wish I could rate it 0!!! HAIR IN MY FOOD!!!! HORRENDOUS CUSTOMER SERVICE. NO ESCALATION PROCESS. GMs name is Jean (GENE?) female. Calling DBPR as I type this well deserved scathing review. No one wants human refuse in their food. Really!!!!!
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chuck storz
Even though it looks like a fast food place, I found the actual plates and forms and stuff to be refreshing. The quality of the food is not like fast food at all. Great for families. I wish that the environment was nicer.
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Milly Rodriguez
The food is not as fresh as the one on 67th ave location. There was a very nice gentleman there called Mitch. This one is closer to me,but I will commute for good service and fresh food.
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Suzette Granville
Always give great customer service and friendly staff idc how far I am I only stick with this B.M never gave me a bad experience, thanks Andrea and the rest of the staff
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Marie Hernandez
Terrible customer service. And the manager treats the empoloyees like /$¿*.... it amazed me. I had to leave.
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Bryce Johnson
The people there are so nice. An employee gave me a free cornbread, and a man offered to give me a meal.
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ZEUS B
At this particular location the food was extremely salty costumer service has room for improvement
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Ramalia Wimbley
Prices gone up SLIGHTLY?!! I think the prices r ridiculous!! But, the food is bearable, I guess.
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Anyel Ruiz
The staff is very friendly, love coming here food its really good I really recommend this place!
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Reinaldo Zapata
Excelente precio y atención
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A Private User
Food quality is good but the portions are small. Their prices have gone up slightly.
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Andres
Good, fast, friendly service. Food is what youd expect. Nothing more, nothing less.
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Kellie Hawk
Over priced, COLD FOOD NOT HAPPY AT ALL. Surprised they are STILL in business
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carlos andres ramirez ramirez
Nice place. Food is good, Apple slices my favorites. Chicken always fresh.
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Vanessa fox-radford
When youre hungry for southern home-cooking this is the place to go.
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Edward toney
Excellent customer service and STILL great food i will be coming back
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donald Barnes
Great food at a reasonable price. They give coupons 4 return visits
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Eugene T Yotka
Food looked like it was sitting a long time. I left before ordering
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Richard Angulo
Service keeps getting worse, plus often out of basics ie salad
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Hector Robles
This place is fantastic. Cant stop eating the cornbread
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Juan I Abdala
Nazi. Please do me a favor, dont come to this bullshit!
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Richie Revere
The food is outstanding and the pecan pie delicious
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Edward Williams
Food and bad water lemonade made me very sick!!
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Maria Paredes
Never order thanksgiving dinner. Disappointed
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Natalie S Moton
Its the next best meal to a home cooked meal!
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Demette Dean
Staff was friendly and restaurant was clean.
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STRAWBERRY TUBE
Bla
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Marvin Thomas
Its ok nothing to jump the fence over.
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Mark Calzaretta
Good quality food at reasonable prices
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sakinah jackson
Still offers good food at good prices
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Beatriz Arbella
Fast service. Call in your order.
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Chris Weldgen
Food bought not as advertised
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Jack Skelington
Been to better locations...
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Yvonne Morrissey
Quick dinner/lunch option
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Robert Dingwall
3 star service and food.
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Ramon De Los Santos
healty meal for my kids
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Romy Vidal
chicken is always juicy
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Styve Millions
Cold food sometimes ...
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Steveo Mckenzie
Great food and service
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marilyn ayala
Yummy healthy food
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Nelson Clavero
Friendly people
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Chris Johnston
Good fast food
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Anais Paredes
Great chicken.
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Justin F
Wonderful food
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Alex
Bad service.
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Eddie Miranda
Great service
FR
Frederick Martin
Cheap chicken
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FUBS Inc
Great food
GL
Gloria Bennett
Good food
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Marie Corpolongo
Good food
CL
Clifton Dinnall
Fair