Pizza Hut
| Address: | 8900 Biscayne Blvd, Miami Shores, FL 33138, USA |
| Phone: | +1 305-754-3366 |
| Site: | pizzahut.com |
| Rating: | 2.2 |
| Working: | 11AM–12AM 11AM–12AM 11AM–12AM 11AM–12AM 11AM–1AM 11AM–1AM 11AM–12AM |
Location
Photos 54
Reviews 9
DA
David Hernandez
Este sitio es el peor pizza hut del mundo. Primero que nada, ordenamos y nos dijeron que en 10 minutos estaría, nos sentamos a esperar, y a los 15 minutos preguntamos, aún no estaba hecha, a si que a seguir esperando. Tras media hora , preguntamos de nuevo y la tenían ahí apartada, pero teniéndonos delante, después de media hora no nos avisaron de que ya estaba lista (Estaba vacío, a si que no estaban ocupados) Después, la pizza era la pizza más fina del mundo, y ordenamos masa normal, no estaba el peperoni que pedimos , y especificamos mitad con piña, y mitad sin, pero solo dos pedazos no tenían piña. Una basura.
A
A Private User
DONT ORDER FROM THIS TERRIBLE FRANCHISE. This Pizza Hut location is an insult to 50 years of a company that in the past has provided good food and hospitality. If you order from these people, you should plan the time estimate will be grossly wrong, particularly if you order over the internet. Add at least 50 percent more time to the delivery ETA. While you wait, if you call the place, you will be put on hold and ignored. When they ask you to go on hold, they routinely lie and say, they will be back on the phone line, but they never will be. Nobody cares. Your pizza will likely be cold when it finally arrives. You may want to pick up your order, but the order will be wrong, and the employees surly. The location is a filthy dump, with a weird parking layout that does not lend itself to pick up. Whoever owns the joint, obviously does not care enough about it to invest money in the store either for location upkeep or paying the employees enough wages to care. God willing, Pizza Hut will close this hole, and put it out of its misery. As I write this, the location is now over one hour past the outside time the order was supposed to be here. How can Pizza Hut allow this disgrace to go on?
NY
Nyeisha Moven
wishing i could give zero stars I ordered at 1:42PM and no meal has showed up like wtf and you expect me to pay for that? I want my meal for free, and i called several times just to go to the call center and to be placed on hold for over 15 minutes. Highly upset poor, and slow service and I expect more from pizza hut..... UPDATE.... They came 2 hours late and when I spoke tot he manager she said she can ONLY give me a 5 dollar discount off my next order(which I dont plan on having next time) I was placed on hold for almost 10 minutes to speak to a representative at a call center for pizza hut, and when they delivered my food my bread sticks were burnt with no marinara sauce or ranch sauce for my wings. This place is a failure to society and I hope you guys hire new staff or shut down. Like comeon 5 DOLLARS OFF MY NEXT ORDER? Im not satisfied at all still had to pay for my BRUNT meal, and got bad service.
PE
Peter Trupia
I too wanted to ignore the bad reviews and get a new pretzel pizza. If you really REALLY need to order from here just get a cheese pizza. Toppings are terrible, the pretzel crust had more salt than I could tolerate, literally pulling off huge chunks. The pizza arrived 1HR 18MINS after online order was placed. I live 1.2 miles from the location, I could have walked there, made my own pizza from scratch and walked back in that time. Terrible food, slow service. 45+ mins after the online order was placed a call was received on the number placed "did you order a pizza" no hello, hi thanks how you doing?. I said yes is it out to be delivered? No, we are verifying the order before we start making it. Dafuq? I could have called in a ordered it and shaved 45 mins off the freaking order? you can take your salty pizza, polish up real nice, turn it sideways and stick it.
PE
Pearl Brownlee
i order at 7:53pm and i call store rpund 9:10 to make sure it was on its way because when i tracked my order it said delivery was go be at 9:21pm. I was told by the manager Mario that they cancelled my order because they dialed the wrong number. I explain to him i put the right number because i got the text to track my order. He told me its nothing he can do about that and i have to wait a minimum of 3 hours for another delivery which is not fair because i waited a hour already and was trying to feed my kids so they can get in bed for school tomorrow morning. Now i gotta find another way for them to eat and i have no car to drive somewhere. Its not fair at all. I was so angry Especially when he told me he CANT DO ANYTHING ABOUT it to call and to speak to his boss Nancy in the morning. Wrost experience ever and would never order here again
MI
Michael Gaynor
The customer service was absolutely disgusting I placed an order at 8pm only for it to be delivered 10:20pm the time it was supposed to be delivered was at 9:34pm. I called twice for a follow up on my order and no one was able to help me not only that but I had to go through three different people before I spoke to a "manager" and the manger only spoke spanish! I have never had such horrible customer service in my life. As a person who works in the service industry this property seriously needs a replcement of staff immediately and should be trained in proper etiquette and service I was not even offered a reasonable discount on my order or future order. I highly doubt that that so called of an establishment will ever get my money again. I hope this review helps other people avoid the terrible customer service that I just received.
YA
Yaima Galan
Me encanta el lugar pero ultimamente pido mi orden y me dicen 25 min y cuando voy mi orden no esta echa como hoy domingo 28 de mayo me dejaron 10 min en espera porque pregunte por una muchacha que se llama odalkis que es la k mejor hace las pizzas ahi y la que trata bien al público porj todos son unos déspotas para trabajar con el publico que decepcion yo solo voy cuando esta esa muchacha porque las pizzas verdaderamente tienen calidad ese dia
BI
Billy Redenius
If I could give zero stars I would. 1st order canceled because I didnt answer my phone for a random number and was never given instructions "driver will not get out of car unless customer answers phone". Seriously?!?! No other delivery service makes this a random policy. 2nd order on time and waited outside for delivery at approx time. Showed up but order delivered incomplete. Called store 20 min later and driver still nowhere to be found. Previous orders are extremely late and food is always cold. If I could, I would drive to store literally 2 min away but this is why I need delivery. Without a doubt, the worst experience with Pizza Hut I have ever had. Get your stores in line!! #pizzahut #pizzahutsucks #newmanagment
MA
Matias Tasbille
never received my pizza. i called back and they said noone took my order but the money was taken out of my bank account. then they said the delivery driver was DRUNK? so they have drunk delivery drivers? this place needs to be shut down. aparently the person who took my order must be drunk too because when they pulled up my credit card info it led to a completely different adress. theres so many things wrong with this picture but hey it happened to me and you can avoid it. what kind of customer service is this? i rarely order pizza because its so unhealthy but i was craving it. bad idea never again will i order from this store again. i recomend u buy somewhere else or cook at home its healthier and cheaper.
