Address: | 6655 S US Hwy 17 92, Fern Park, FL 32730, USA |
Phone: | +1 407-834-6988 |
Site: | krystal.com |
Rating: | 3.7 |
Working: | Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours |
AL
Alec Townsend
Last night I visited the Krystals drive thorough tried to get a few burgers and a milkshake about 9 at night after my order and I pullin up to the window I am then forced to wait an uncomfortable amount of time with no help I observe one of the two employees drop their spatulas on the ground where they all walk and pick it right up to just grab the burgers off the hot top. Because I was I greeted for the 5 minutes I was waiting their I just pulled off cause I was the only car their and I was not about to knowingly eat food that has been touched with gross equipment, this location lost my service and I will tell people about my experience.
GL
Glenn Carpenter
The worst customer service I h ave ever experienced!!!!store # ORL005 Casselberry Fl Ordered 3 burgers - waited waited and waited over 15 minutes Finally asked to cancel my order and refund money after another 10 minutes waiting for a manager Salah Ismail - with a very rude attitude came up to refund money - Never once asked what the problem was or to even say she was sorry for the experience , just very nasty in handling the situation . She has no business in management or any type of customer service
SH
Shuronda Manning
This place always and I mean always messes my order up. I like there brkfst and it never fails if I order sausage I get bacon and vice versa. The staff always give you dirty looks and when you tell them they screwed up its like let me see your receipt. Then one time they took the sausage off and just put bacon on top of my now cold grits... I seriously had to ask for my food to be made over. Rule #1 check your bag before you leave.
DA
David Barnes
Hard place to get to with all the road work. Old man in front took forever. No CO2 so no soda, no sugar so no sweet tea. Had to make our own sweet tea with sugar packets and it still didnt taste good. But after ordering, our food was brought to us really quick. The burgers were good, the fries were great and the corn pup was awesome. When we were done the power went out. They had it rough but we still got good food, fast and cheap!
LU
Luis D Vazquez
Order by drive tru and I did not notice they had over charge me $10 over my order. Found out later when I saw it clear in my bank. So far I have called multiple times to resolve this issue and they are giving me the run around with the excuses the GM is out for 2 moths to call next day To speak to a manager that will open the store.
DO
Donna Howard
Very good service great food but I got 24krystal and I ask for 10wit no onion but they put it on all of them and I wanted 14 with cheese I got 10 with cheese thats was the only bad thing about it I couldnt bring them back I didnt have noway but every one was nice the manerger Norman was very nice t u
FR
Franky G Hephaestus
They really remind of a place back in the DC area where I grew up called Little Tavern, except I think Little Tavern was better. They were a little slow and most of the tables needed to be cleaned, but the staff was polite. An okay meal for an okay price.
CA
Cassidy Macomber
The food was good and came out fast, although the restaurant wasnt as clean as it couldve been and they only filled my Freeze halfway. Not very impressed, but Id go back again. Ive been here before and you have a 50/50 chance for good service.
LA
lavonda prince
The front end cashier has no customer service and the manager did nothing when I brought it to her attention so I see why the staff behaves the way that they do. I waited 15 minutes for my food for my fries to come out cold.
JA
Jack Reacher 7
Small burgers cooked with onions placed on a bun that is a little too big. Used to be better. Ordering from the drive thru and getting your food and drink in a timely manner has always been a disappointing experience.
KA
Katie Abbott
Awesome food. Great customer service, the people were super nice! Two orders of spicy chicken sands, one order of Krystal original, plus junkyard fries all for under $25? Yeah, well totally be back!
MI
michael onofre
Ive always loved krystals but it seems like every time I goto this location the burgers are just super greasy, and the fries are just cold. Wish there was another location closer.
R.
R. McCoy
Cashiers seemed to have no clue about the breakfast menu. It took 10 minutes to make them understand what I wanted and they still got it wrong.
JU
Justin Willis
Very friendly staff. Double checked my order before sale. (Love it when they do that!) The store was very clean and the A/C was on point!
ST
Steve Degray
what can I say, its krystals, you get a craving for those little burgers its the only place for them. Takes a LONG time to get your food
ER
Eric Givens
30+ minutes waiting to find that order wasnt completed. I love Krystal, but Im glad I wasnt on a lunch break!
LA
Laura Neudorffer
I have always loved a good Krystal! This is my go to when I want to grab a quick snack on the way home.
BI
Bill Bowes
Topical Krystals restaurant, plus you can watch drug deals in the parking lot while you eat.
DA
Dan losada
If you order 5 items of their 5 for 5 and tou dont say 5 for 5 they will charge full price.
GR
Grant Tharp
I mean its the closest thing to White Castle in the south... but its just not the same.
AL
Alexis Sincedayone
Great place to work at. My GM is the best love her. The crew is awesome hard workers
JA
Jason Moore
Got amazingly fast service and received my lunch before I had out my wallet away
JE
Jennifer
Been a while since I have been there. They have remodeled and it looks great.
CA
Camellia B
Hold the mustard and add the ketchup & its just like White Castle up North!
AN
Angela Chancey
Quick and hot food with good service. Always a friendly smiling face here.
HA
hardcorebills100
Terrible service. Food isnt worth waiting 20 min for. Will never return.
JO
Joseph Mitchell
Good Krystals food, just the way its supposed to be, and perfect service.
JE
Jeremy Newton
Absolutley terrible service! Rude employees. STAY AWAY FROM THIS PLACE!
WA
Walter Garbarczyk
Food was good, a new employee on front counter was causing delays.
JU
Justice Narvaez
A great American Fast Food! Great deals and food you wont forget.
NO
Norman Robinson
Disgusting. They have mold and water dripping from the ceiling
BE
Ben Ekross
Took 20 min to get my food. Never coming back to this location.
RO
Roberta Bordner
Best fries and just the right burger when you are in the mood
BI
BigBoss
Thats okay hes not White Castle but itll feed your hunger
AN
Angela Nelson
Food satisfied my craving and it wasnt too slow service.
JU
Justin Allen
Very clean, great service! My orders are always correct.
TA
Tammy Culberson
Nothing like a Krystal craving once in a while
LE
Lee Oliver Jr
This places little hamburgers are AWESOME!!
ZA
Zach Roseman
Last one around! Good food, decent service
CA
Cassandra McGowan
Great customer service, friendly and fast.
KE
Kev T
Friendly staff and they also wait on you
WI
William Wright
Love those Country fried steak biscuits
MA
Mark Lee
Its Krystal... best drunk food ever...
BR
Brenda Rush
Love the food. Always fresh and warm.
MA
matthew shull
good food and price and its fast
CH
Christian Cross
Its not White Castle but its ok
JU
Just Gooch
Not White Castle but darn good.
HA
Harry Waite
Very good exceptional service
JA
James Ward
Best little burgers in town!
AL
Alan Morris
Krystals is always awesome
AL
Alex Narvaez
Great food, great service!
CH
Christal Barreto
Nice people and good food
AS
Ashley Perkins
Friendly and fast service
MI
Michael Lopez
Quick service....food ok
A
A Private User
consistant, good service