Address: | 2607 N Hiawassee Rd, Orlando, FL 32818, USA |
Phone: | +1 407-291-6064 |
Site: | bk.com |
Rating: | 2.3 |
Working: | 6AM–12AM 6AM–12AM 6AM–12AM 6AM–12AM 6AM–12AM 6AM–12AM 7AM–12AM |
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David Calhoun
Honestly.. and im not a person to complain about anything..but to put this simply.. they just need to shut this Burger King down. Its absolutely disgusting and no matter how many chances i give them to give me a decent experience let alone a Correct Order..they fail me. Tje lack of customer servicd training is apparent.. Its like nobody cares and their body language reads "i dont want to be here" ..very disappointing. I think today was my last time even THINKING about stopping here for a quick meal.
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Jerry Blasi
This is the worst Burger King I have ever gone to they made me wait 15 minutes before they even took my order and nobody was in drive-thru and nobody was behind me after taking my order I went to use the restroom and it looks like it has not been cleaned at least a month then while sitting down to eat my so-called meal my hamburger patties on my triple Whopper were cold my fries were overcooked and I had to fight the mosquitoes and the Flies for my food the lowest rating on this is not low enough
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Rashaun Jackson
Horrible service!!!! I place my order and the person on the Mic was a complete smart ass and was talking on the phone with her friend the same time she was taking my order. Then gave me a Raw chicken sandwich and had the nerve to tell me thats how its supposed to look. Oh really a pink grilled chicken. Not only that I got only half the meal I ordered. So as they tell me how wrong I am about the food they offer me a whopper Jr to replace it. Smh never will I go back to this spot
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Mark McCloskey
Well not much has changed from previous reviews apparently.. Service was terrible, slow, crew was very unprofessional minus the cashier.. Got home.. and order is WRONG. 2 Double cheeseburgers and 2 Bacon double cheeseburgers. Recieved 2 hamburgers (NO CHEESE) and 2 Double Cheeseburgers (No Bacon). Let me manage this store for a month and watch the turn around.. SMH..
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bluntman4209 L!C3
I pull up to the drive thru and was not greeted for at least 2 minutes I would have left but my wife is pregnant so we all know I didnt leave then I was greeted by an employee with long hair and no hair net ... I would have left but again my wife is pregnant so I sat there and waited for what seemed like to long for fast food and a drive thru.
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Carl Poston
Waited in the drive thru 13 minutes finally went inside and waited another 15 minutes after my order arrived it was wrong they had one job to do make a Burger pretty simple but when the staff including the manager is simple minded well you see my point ! In my opinion this joint should be closed and torn down
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Maria Ortiz
I went through their drive thru at 11:40 pm and there was people in there but they did not take the order when i pulled up to the window they ran out if sight acting like they were close . i live 5 min away from this place and lately they wont stay open till 12:00 am like it says on the website.
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Tracy C
I will give them 1 star because I like the croissants... but the customer service sucks & the service omg slower then a turtle in a race & there is never a line!!!! so why is the service so slow if IM THE ONLY ONE IN THE LINE?!?! Im done with burger king...
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Collected Wisdom
Slowest bk known to mankind. Whatever u do dont ask for a whopper cause they r most likely out. In fact we r currently waiting for 13 minutes in drive thru still with one car ahead of us. And......still waiting... Wait for it......nope still waiting....
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Greg Payne
If i could id give it a negative 1 star!!!! Waited in line for almost 10 min for this garbage reheated crossanwich!! Im tempted to go on the back of the receipt and give a negative survey too, but i hate surveys. Do better!!!!!!!!!!
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bruce tec
The manager was extremely rude at the drive thur window. She would not honor a valid BK coupon. She actually charged my card without even telling me that she did not use the coupon. This girl needs to be fired.
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Jessica Deida
Very poor service. Night crew needs help running a drive thru. Why am I waiting 15 mins before ordering and a total of 25 mins waiting. So mad I didnt even get anything since their customer service sucked.
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commy pendragon
Absolute ghetto trash dont go into eat they will pretend they dont see you. 0% customer service from emploees and manager disgusting condition dont i repeat dont waste your time here.
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David Smith
Why does Burger King hire the most lazy workers??? Not in person in the drive thru and Im told to wait... After talking to myself for over a minute I said F it and went to McDonalds!
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Daniel Cx
All diet everything in the freestyle machine. Cashier was on the phone. And didnt say please or thank you. Acts like shes doing you a favor by doing her job. Not coming back.
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Daisy Alexandre
The costumer services are horrible, most of the lady ejo is in tbe drive thru in tbe mornings (looks like the manager). Have to get a better attitude and costumer services.
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Alexander Lynch
THAT IS THE WORST BURGER KING BEEN WAITING FOR 10 min TO PLACE MY ORDER STILL WAITING WHEN TO MCDONALDS THE PEOPLE THAT WORK THERE ARE SLOW AS HELL.NO TEAM WORK THERE AT ALL
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Beris James
order is always wrong, employees ignore you. whole staff need retraining , this is the worst fast food "restaurant" I have been to. I hesitate calling it a restaurant!
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A Private User
This is a regular visited burger king. Mixed service..depends on what time of day you visit this location. Otherwise food is good and fries are fresh.
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Kevin Wilson
Worst service ever people who do not know how to talk to people not even a smile on their face just attitude I take my kids on 8:30 pm 01/18/2017
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Paola V
Worst BK ever! No restroom available, broken cushions on chairs and restaurant full of flies, impossible to eat in. Disgusting.
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Strength Within
The manager and staff were super kind and I got my meal in a timely fashion! Havent had a whopper in a year and was it good!!!!
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Monkeyquest 14
I dont want to make Burger King look bad but I had better, their chicken nuggets felt chewy like rubber and I didnt like it.
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Rai J
Not a clean establishment and they never have fresh fries ready. It takes a while for people to receive their food.
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Petey Pete
They had only two people working during lunch. My order was so backwards. nothing was done right..
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Fredrina Gaines
Food me and kids enjoy but the service and never having sauce, and closing b4 time is a no go
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katy dejean
Drive thru Customer service very bad, hostess being rude and stupid. I Canceled my order...
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Steven Coop
Slow my god and how the HELL they out of WHOPPERS this is Crazy only in PINE HILLS lol
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Senaida Rosas
It was an okay wait time for the food. It was on a weekend so it didnt surprise me.
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patrick felix
Everything ok with that you have to visit that service clean and friendly
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Lakeram Williams
Not very good at what they provide service is slow when they are not busy
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Courtney Rushin
The absolute worse burger king ever!!!! This location is pointless!!!!!
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Yuridia Alvarez
No whoppers until tomorrow ... Its a joke right ???
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A Rohr
Slow service, bad part of town , very dirty
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deandre johnson
Great place to eat friendly cew and food
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Charlene Marsh
Never have fresh cooked onion rings
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Douglas Veno
Ten minutes and didnt take my order
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Kevin Roman
Slow with bad customer service