Address: | 275 FL-436, Altamonte Springs, FL 32714, USA |
Phone: | +1 407-786-9464 |
Site: | winghouse.com |
Rating: | 3.6 |
Working: | 11AM–12AM 11AM–12AM 11AM–12AM 11AM–12AM 11AM–1AM 11AM–1AM 11AM–11PM |
CA
Capt. Dean Puller
I have eaten at Wing houses all over the State of Florida for many years now this location is one of the worst. My son and I came in to have wings and a salad the wings were definitely undercooked lackluster salad and the service was not very good. I have noticed for a number of years now the quality of these restaurants going down extremely not only at this location but all other locations in the central Florida area. Out of three or four locations Ive been to in the central Florida area in the last couple of years there are no women working in these restaurants that look anything like women of the past unfortunately. The week prior to eating at this location I ate at Twin Peaks in front of this location. Twin Peaks beautiful women outstanding service and great food. This Wing House location will be out of business very shortly. The Twin Peaks location had easily a hundred to hundred fifty people in it WingHouse 10. That should tell you something about the overall experience. The manager came around and asked our meal was I said the wings were not crispy soft skin on chicken wings is not acceptable he said he would let the wait staff and other girls know on my return visit that I like my wings crispy I told him there wouldnt be another visit and he wouldnt be here shortly. The manager really offered no apologies any discounts or coupons its the least he could have done . Try the Twin Peaks or the Tilted Kilt locations much better food much better service much better looking women. SEE YA
AN
Angel Ramos
Ive been coming to this Winghouse since I moved to Altamonte Springs, was going for a while then I got tired of the poor service you get from a couple of bartenders there. You would sitting there without a drink or your food has been sitting waiting for pick-up, either theyre on their cell phones or talking to some customers for a while. I stopped going due to this. I thought Ill give it another chance, I started going back as of last week and nothing has changed. Example; today I went and Sierra and Alexsis were there, is was shift change. I was taken care of quickly but after that only one of the bartenders took care of me, the other one was most of the time on her cell phone, she would walk by me and never acknowledged me he whole time I was there. At one point she was no further then 5 from me, empty glass empty basket of endless chicken wings and she was on her cell, after she was done she just walked right by me, I had to wait till the other bartender take care of me. I would have understood if the bar was busy but the most that were there was 8 people. I waited for a manager to come out of the office but none of the 2 on duty came out for about 1 1/2 hour I was there. Needless to say they wont see me back again.
CH
Chantale Merus
Worse experience ever. My boyfriend and I stopped my this location because we were in the mood for wings. The food came out quickly but was wrong. I ordered mild wings, but I was given medium wings. Mistakes happen, but our waitress didnt come back to the table to check up on us. My boyfriend had to stop eating to go get our waitress. I told her my food was incorrect. She came back with the correct wings but they were cold. Of course the waitress didnt come back to the table so I got up to find her and ask her for the manager. The manager was very nice, he fixed my order and bought us extra wings and fries since I had eaten some of my boyfriends wings while waiting for the waitress to come back to our table. The manager never came back to the table to make sure every thing tasted fine. I actually didnt see the manager for the rest of the time we were there. 15 mins later the waitress checked on us. I asked for the check. It took about 20 mins for her to come back to get the check. We paid with cash but we needed a to-go box, but it took forever. Please take your business and hard earned cash somewhere that will provide great customer service.
JO
Joe Marte
I Have been coming to the winghouse for 4 years and I love it all. The food , scenery and sports! The prices are fair . I know sometimes its not the greatest experience but I feel comfortable here. I have been to other winghouse locations and this is the spot! No corny regulars who think they own the place and give dirty looks, no young hot shots trying to pick a fight for no reason its just relaxed and friendly people the way it should be . The ladies look good and for the most part are attentive and nice. Twin Peaks is close but for a better price on drinks come here.
JA
Jada Contoyannis
My boyfriend and I come to winghouse frequently and normally dont receive the best service but its not the worst. However today, during a UFC fight and a college football game, our waitresses (Tyanna and Karen) were absolutely amazing. The best service Ive had in a very long time. Juan (the manager) wasnt as friendly. His customer service needs to be worked on. He approached us rudely and questioned us about our party because people needed to be seated. We were treated as customers who didnt matter. The food is great and prices are good.
WA
Watlyn Clervoix
The prices were very reasonable and the service was great, but the wings and fries were terrible. We tried five different flavors of wings, and yet somehow they all shared the same bland taste. The guys and girls there were so nice I wish I could say more positive things, but I cant. Even my adult beverage wasnt mixed properly. I was going to say something to the manager about the food, but Im from out of town and Ill never be back, so it wasnt worth it.
ST
Steve Gregory
If you like Hooters restaurants and have never been to a Winghouse then give it a try. Crawford Ker, the founder, obviously went to a Hooters and said to himself "I can do this better." So he did, hes got better food and cuter girls. Im pretty picky so it still only gets a three out of five because the food isnt really great, just good. Its a great place to catch a game with lots of TVs and good reasonably priced food and drink.
ST
Steve Gauthier
Well where do I start!! The fact Twin Peaks is in front of the restaurant or the parking lot was empty!!! Came in after work to drink a few beers and relax and all we have was unorganized chaos. Food was great beer had floating material in them. Service/management could use some work. Didnt surprise me that it was dead at 830 and twin peaks was slammed. You learn from your mistakes and chalk it up.. Rant over
JU
Julie Marron
Texas cheese fries were good..wings..not so good. They came out with Thai Chili Sauce on them..when requested Medium Buffalo..sent them back..cook refried my wings..and recoated them with medium. Now they came out like burnt sugar tasting sub par wings. Server Jayme was clearly not knowledgeable on the menu..manager never came by. If we werent starving we would have got across the street to Amigos
JU
justin blow
When this horrible place closes from lack of service, the temperature of the food, or the terrible food I will actually be happy, elated even, at the vacant space. They can not get the simplest orders correct. Perhaps it would help if they figure out appetizers should not come out as deserts, and drinks should get refilled at some point without having to ask the manager each time...