Address: | 5 Corporate Dr, Shelton, CT 06484, USA |
Phone: | +1 203-944-0770 |
Site: | ilpalioct.com |
Rating: | 4.5 |
Working: | 11:45AM–2:15PM 11:45AM–2:15PM 11:45AM–2:15PM 11:45AM–2:15PM 11:45AM–2:15PM 5:30–9:15PM Closed |
BI
Bill Olender
This place was awful. Quite possibly one of the worst screw job ever at a restaurant. Went there for a bachelor party dinner. Very very expensive at 45 a head for approx 20 people. We had the private room downstairs which was about the only nice thing. We were supposed to get apps for everyone, a salad, 3 choices for dinner, and dessert. We got no apps, a very small mixed greens salad and a childs portion meal. Apparently the salad is considered an app in this place. Thats a new one. I had the lasagna and you get a bigger piece in the smart ones lasagna. Most people were not full at all. And parts of my lasagna tasted burnt. A few people complained and we were able to get a round of beers for everyone. Even those were 6 bucks for imports and I think 4.75 for the domestics. This isnt Stamford or NYC. Then the real screwjob is we were short the 20 person min. and only had 18 and I guess there is a room charge or something if your short. The event planner there is a real jerk. I didnt book it or anything but my friend said they told him apps, salad, dinner, dessert. He also informed them that we were not exactly sure of the count on people we may have 18 or 19 or we could have over 20. They said no problem if you dont make the 20. Well its a whole different story when you get there. They knew we were short the 20 and never said a word about adding on the room charge fee or whatever, but apparently they put that on the bill and it was an extra $300!!! Instead of just having us pay for the 2 dinners at 90 total they screwed us and made it 300 I dont know exactly how it ended up but I heard that maybe they waived the room charge but charged for the round of beers so it really didnt even make up for anything. I also think the manager on duty said he couldnt do much as the gm wasnt there and said to call next week to try to get some money back or something. That is ridiculous. First of all this gm isnt going to have a clue how many people were there so they had no right to charge 300 room rental and I never even seen where they would actually do that and charge that instead of just the 2 dinners at 45 each. They also had to sign a contract or something which stated about the apps being a whole list to choose from with salad on there and all these others but they did it very sneaky and put all the others on another page. All in all I will never got back to this place and I hope they go out of business the way this went down. Awful awful. Dont ever book a private party there. For that price we could have went to a seafood place had lobster tails and filet and it prob would have been cheaper. What a ripoff. I certainly hope management reads this.
DO
Douglas Pregman
A tale of two restaurants! The first time my wife and I went to Il Palio it was not a very good experience, but the second time....WOW WOW WOW!!! Our dining experience this time was nothing but AMAZING! I wont dive into my previous review of Il Palio so lets move on! You are asking yourself why would we go again if we gave it two stars and such a bad review. We believe everything deserves a second chance, and from all the reviews we read everywhere we decided we should go again....this time for my wifes birthday. I can make this easy for you, so you dont have to read the following which might make you drool uncontrollably over your keyboard....Ambiance=Great, Service=OUTSTANDING, Food=AMAZING. There you have it. NOW, if you read on, please dont blame me for any drooling or mouthwatering that may happen. Ambiance: Okay, my original comments might have been misguided by the poor food experience, but I stand by the fact that this is the decor that I would expect at any fine dining establishment. Il Palio is excellently decorated as well as clean and inviting. The lighting is just right and there is nothing but the wonderful smell of food throughout. Service: WOW, the service! What can I say but amazing. Just like the first time, this time was out of the world. Between every course there was someone there to clean our table, replace our forks, refill our water, whatever we needed! This time our waiter was Ron, WHEN we go back we want Ron again! He was prompt, he was perfect in his timing and never interrupted a conversation my wife and I were having. Ron was incredibly knowledgeable about wines and pairings with food. He EXPERTLY paired wines with each course! I have never had such a level of service, it was truly incredible! At this point I would usually break down each part but it was my wifes birthday and we were treated to a 6 course chefs tasting that was simply amazing! If Il Palio was to do a tasting menu once a month I think we would go broke eating there! Getting back on track, I would usually break down each course for you and tell you the good and the bad of each, but this would be nigh impossible because google will only let me input 4096 characters and it is more easily summed up in the following sentence. Il Pallio has incredibly amazing food and service!
MI
Mike Maroon
My wife and I recently enjoyed dinner at Il Palio. We had heard good things about it and wanted to give it a try. Although it was a 40 minute ride from our home, it was worth the trip! The location is near an office building complex and although not in a typical retail location, it was convenient to Rt. 8 and easy to find with navigation. Our first impression of the restaurant was that it was a large place with nicely lit trees and landscaping. There is plenty of parking available (we went on a Friday night), a large sculpture out front, and huge, over-sized glass doors welcoming you into a contemporary Italian restaurant. The lighting fixtures were modern, there were large vaulted ceilings with floor to length curtains separating the different parts of the restaurant. We had a reservation and were warmly greeted and seated in a large dining area with vaulted ceilings, warm lighting, a cozy fireplace, and comfortable chair or couch seating. And then the service began! It was extremely attentive and exceptional. Just the right mix of being there on time and knowing when to leave you alone. We ordered a nice Tuscan red wine and listened as our waiter explained the specials for the night. They had some wonderful specials that night and we both ordered the Red Snapper special as our main meal. My wife enjoyed a fresh rainbow beet salad as an appetizer and I was able to get a smaller plate version of that days shrimp & pasta special as an appetizer. The shrimp dish had plenty of shrimp, mushrooms, fettucine and a delicious shrimp bisque sauce that added just the right flavor to the combination. One of the things we dislike when eating out is that sometimes its as if some restaurants try to rush you through the meal by bringing out your entree when you havent even completed your appetizer. The team at Il Palio timed everything perfectly! Il Palio exceeded our expectations and were happy to share it!