Address: | 13109 W Alameda Pkwy, Lakewood, CO 80228, USA |
Phone: | +1 303-716-0099 |
Site: | tacobell.com |
Rating: | 1.7 |
Working: | 10AM–10PM 10AM–10PM 10AM–10PM 10AM–10PM 10AM–10PM 10AM–10PM 10AM–10PM |
VI
Virginia Hagans
Ive never walked inside this place. Ive gone through the drive thru quite a few times since I moved to the neighborhood though. The service is always really slow, there is always atleast 1-2 items wrong or missing from our order, and at the window it always smells like linty grease (like if you never clean the hood above your stove) Today was somehow worse and I will not be giving them another shot. At the speaker to take my order, no one came to take my order. After a couple minutes of not knowing if they were even open, I drove around slowly to leave. A lady waved me to the window and said she couldnt answer, because she was on the phone but now she could take my order. I told her that I didnt know what to order because there was no menu, so she said I could drive around again. Not wanting to drive around the building, I gave her ye olde fallback order. The rest of the interaction was fine, except that my spicy bean burrito had only beans in it, and my daughters soft taco supremes had something off about them. No one expects tacobell to be the best food ever, but i think everyone still expects it to be edible.
AS
ashley elder
I wouldnt even give this place one star but it wouldnt give me a choice. This is the taco bell that is nearest our home and we visit quite often. For a while we stopped going to this one and would drive farther away to get our taco bell. After tonight we will NEVER return to this location. After 30 minutes of waiting for our food it had just been sitting there and no one bothered to let us know. We had to return because not all our food was there or even right for that matter. The food that was missing was the coldest and couldnt just be warmed in the microwave due to the aluminum tin. What a true disappointment. When confronted the manager blamed us for throwing the receipt away. In frustration after 30 minutes of nothing my husband kicked the door on the way out. The manager proceeded to threaten my husband to do it again and it took all the employees to hold the manager back from being physical with my husband. When I say manager I really mean OWNER!
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Rachel McHugh
I was not rung out 5-10 minutes after I arrived even though there was only one person in line other than myself. I proceeded to wait another 30 minutes in the store to receive my order. I then left and headed home. Upon arriving at home, I noticed that quite literally every single item I had received in my bag of food was not what I ordered. I called the store and their response was that "they were busy and understaffed". This does not excuse the incorrect order that I received and the wait was still something that I should not have to encounter when going to a fast food restaurant. I went back to the store and received a refund, but no apology and was forced to go without dinner. The entire ordeal took an hour for me to sort out, time which would have been better spent elsewhere and not wasted dealing with the ineptitude of the employees. Absolutely horrible service!!
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Jen Ledrow
I waited for 20 minutes. They were having to manually enter cards so I can understand the wait, but when I finally got to the window and paid, I waited. I enjoy fresher food so I wasnt gonna say anything I get they were busy but the got my order all screwed up and I cant go back to say anything because they couldnt print my receipt! On top of missing half of my $37 order all the tacos are nasty and mush because they were at the bottom of the bag even though I got the taco box. Ill drive the bit farther to go to another food chain. I was very understanding and polite but I dont think we will ever return there. Management needs to step their game up and learn how to run an establishment properly.
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Anthony Rodriguez
This is my local Taco Bell. Not a bad location, over all it is right next to my house. But it takes for ever to get my food, make my soft tacos horrible. One time they gave me a soft taco with barely any meet and it was completely filled with cheese. Just a couple days ago, I asked for 2 soft tacos, and they put sour cream in it. Even the receipt said 2 soft tacos, and it didnt say anywhere "with cream cheese". They also get our orders wrong more than they should. They mostly make all of my familys food poorly.
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Juliet Gamble
Every time I go to this taco bell they dont have the food I want. They are always out of something. I went their recently and they had no chicken. It was dinner hours and I kid you not no chicken. I thought pepsi owned the taco bell/kfc restaurants? Can pepsi not afford food for their fast food places? Its not fast either. Why bother having a menu? Tried to get a pizza and tacos and guess what..no pizzas available. Wont bother anymore. Pointless.
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M Reynolds
The drive thru was blocked off so I had to go inside. The counters and dining area were filthy and the floor was sticky. The cashier also prepared my food and it took over 20 minutes even though I was the only one in the place. I ordered a couple of meals that were supposed to come in promotional boxes for a contest, but my food was all dumped into a soggy kFC bag. He refused to hand me my receipt even after I asked for it. It was awful.
CA
Casondra Colvi
I hate this taco bell because it doesnt stay open as late as the other taco bells. I worked at a taco bell in a small town and we were open until midnight Sunday though Thursday and 2 am on Friday and Saturday. you would think since Im living in the capital of Colorado instead of a small pisspoor town that the taco bell would stay open as late as the one in my hometown but no. its 9:53 pm and I just called and nobody answered...
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Terry Tucker
Horrible restaurant -- ordered extra cheese but never get it -- dont waste your money! Ordered NO onions but they put it all over the burrito -- I had to throw it away. Go elsewhere -- this restaurant is in a shambles; no management; young workers running around not helping with several cars in line; watched young man in back throwing food. It was obvious he didnt want to be there. Stay away!
CO
cory metheney
This is one of the worst taco bells ive been in, everyone in there is slower than molasses. I went in at 12 for to go sat around and didnt leave with my food until 12:45, and my lunch is only 30 minutes long. So when i got back needless to say my boss was pretty pissed. Definitely will not be going back to this place. Id recommend everyone not waste there time and money here either.
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Alexandria Calderon
Worst toco bell ive EVER been to in my entire life. They told me i couldnt get my burritos i ordered because the girl went to the bathroom and forgot to get them started. First off thats disgusting. Second, how hard is it to mske a damn burrito. Then they tried to convince me to ask for my money back, because they said it would take too long to make. Are you kidding me.