Address: | 22942 E Smoky Hill Rd, Aurora, CO 80016, USA |
Phone: | +1 303-627-1502 |
Site: | eastdynasty.biz |
Rating: | 3.8 |
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A Private User
Very unhappy with my experience. I called and asked my food be delivered. An hour later no food! So I called and the man on the phone was very rude. He told me the driver was on his way. About 10 minutes later my food got here, unfortunately it was cold and they forgot to include a part of my order. I called back and got the same jerk I spoke with earlier. He yelled at me and told me the driver was on his way, I told him my food did get here but they forgot my egg rolls. I didnt even mention to him that my food was cold. They guy yelled at me that they were in a paper bag, I informed him they are not in here. The man became impatient and told me he would call me back as he is very busy. Its been 20 minutes and I havent heard from them...surprise... I would recommend paradise cafe by albertsons on smokey hill and e-470 over this joke of a place! Food is excellent, service is wonderful and they are priced much better. The only reason why I didnt go with them today is because they were closed. DO NOT EAT HERE UNLESS YOU WANT TO BE TREATED LIKE CRAP WHEN THEY SCREW UP!!!!!!
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A Private User
This was our 3rd attempt ordering from East Dynasty; again we were disappointed with the food. We have an active Son, so as not to disturb those eating in the restaurant we’ll typically order then leave. In typical fashion we ordered then left, got home (5 minute drive), the Sesame Chicken had to have been cooked 2 or 3 hours prior and reheated when serving us, also the Teriyaki Beef was dry and tuff and was not cooked when we ordered, also the noodle dish was starting to gum together and had a slightly off taste. And yes, the manager definitely leans toward the rude side. I wish East Dynasty well but we won’t be returning.
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Tricia McCarthy
Horrible ordering experience. Owner complaining about how website menu was not updated and it was costing him money. He did not take payment over the phone and refused to take our credit card when the delivery man brought the food. Rude and unprofessional. I do not care how good your food is if you do not offer customer service you will not get my money or business. There are plenty of small business that are far more deserving of my patronage. And the food...tasteless. Cheap quality...not worth anything.
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A Private User
My family and I Love Love Love this place! We always go in to eat and the service is just fine. Its a little slow if they are busy, but thats because I think they only have 1 server. Their sesame sauce is to die for and their wantons are amazing. We have a 2 year old and they are always so sweet to her, even when shes being a terror. I highly recommend their lo mien, sesame anything, wantons, and dumplings. This is the best chinese food weve found in the area and weve tried several places and been disappointed.
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Zack Conner
I love this place! Ive been going here at least once a month for almost a decade. I go with wife, my family, my friends. Its a really great place, everyone remembers our names as soon as we walk in, they ask about my family and friends if they arent with us. If we go with a big group theyll bring all of the girls free shirly temples and all the guys Arnold Palmers. And you cant go wrong with the food, everything is great.
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A Private User
First and foremost the phone customer service was the worst ever and when the food was delivered the driver acted like I owed him more than two dollars for a tip...."What only two dollars?" Needless to say we found that the food was fairly bland and boring. Not sure where these other folks had chinese food but this place was lame and overpriced for the portions given. One of the worst chinese food experiences we ever had.
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A Private User
I order from here regularly -- one week I will get lunch which always come extremely fast, friendly driver - speedy with my credit card. The next week we will order dinner a couple of times and while it takes a little longer to deliver, Im sure they are busier then, the food is consistantly excellent, hot and satisfying. Great place!
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XOXMSperfect
Dont order delivery from here unless you want a bunch of attitude from the guy on the phone for using a card, he made this big deal about using a card when literally every other food place takes them without an issue. And I had to show them my card and ID when the guy came, but apparently theyll take checks which makes no sense at all.
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Brenna Cervantes
Probably one of my favorite places ever. Been going here for 16 years. Staff is amazing and food is always good. I eat here regularly. When I dont have my family they ask how they are and if everyone is ok. These people ar amazing...this place has been here for a very long time and I hope it doesnt go anywhere...ever.
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Ashley Cowan
Every time I order from here they tell me 45 mins and the food is delivered within 15 mins. Everything is always hot and fresh. They have the best crab cheese wontons! I tried other Chinese restaurants in the area and none were as good as East Dynasty. I will continue to order from here.
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S Cambone
Egg rolls were good but time of delivery and taste of everything else was less then exceptional. With a meat that just didnt taste right and a cold chill that traveled through as I swallowed I am disappointed and ready to order from Little Panda just up north.
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Kenneth Hines
Horrible they did not deliver half of our order and customer service was horrible & disrespectful towards my mother in law and Ive worked in restaurants & Im the equivalent of a hiring manager and if I worked there every employee would be fired on the spot
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Nate C W
Sesame chicken was not very good - havent had it served this way at any other Asian restaurant. The wantons were decent, the eggroll was average. The sweet and sour sauce was as thin as water. Theres many better option in this area.
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A Private User
Whenever I go to East Dynasty I feel welcome. They take the tine to get to know you and learn your name. The food there cannot get any better its amazing! They also have great prices and phenomenal delivery time.
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Rebecca Boster
Weve been there a number of times with our two children. The food has always been great and theyve treated the kids good. We have eaten at a number of chinese food restaurants and this one tops our list.
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Michelle Morton
This place used to be so good. When we went it was the worst sesame chicken and fried rice. It tasted like low quality instant rice. The chicken lo mein was pretty good, but overall very disappointing.
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Kevin Sterbakov
Great food great service and great price! I come from new England and there were always great Chinese spots everywhere.. here in denver most ate gross... this is a hidden hen, I will be back often
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Alan Fahrner
Great food, great service, and great prices. We used to live closer and miss this tremendous restaurant, both because of its awesome food and its great staff. Always glad to sneak in a visit!
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Michael Gamino
The food is always hot n fresh!!! Way better than P.F. Changs down the street in Southlands. Way better quality food!!! Love the customer service, they always remember me!!