Address: | 415 S Gaffey St, San Pedro, CA 90731, USA |
Phone: | +1 310-833-5147 |
Site: | kfc.com |
Rating: | 3 |
Working: | 10AM–10:30PM 10AM–10:30PM 10AM–10:30PM 10AM–10:30PM 10AM–11PM 10AM–11PM 10AM–10:30PM |
NE
NeNy
This place will be hearing from the BBB and KFC corporate. I was on the phone with my mother while she was going through this KFCs drive-thru waiting to place her order, she told me to hold on while she placed her order, but I could hear everything. My mother frequents this place and always ends up placing her order in spanish because the reps usually speak spanish. This time she went ahead and started with "Por Favor me podrias dar" (Please could I get).... when she was interrupted by the KFC employee on the other end by the name of Linda who responded "Speak ENGLISH we are in CALIFORNIA!" (with an extremely rude tone). My mom asked "What the heck?" to which the employee Linda responded "Cmon were in Cali, learn to speak English!". My mom offended, proceeded to place her order in ENGLISH! I heard all of this while I was on the phone with her. The employee was chuckling as my mother was placing her order and proceeded to the next window. My mother is an American citizen and speaks ENGLISH AND SPANISH. There is absolutely NO REASON why this kind of behavior should be tolerated, and no reason to why ANYONE should be spoken to in that way. When my mother approached the window to receive her order, which she was planning on taking, she was greeted by an employee named Alex (female), whom she asked if she was the one who took her order. Alex said NO and out popped the person who took her order and instead of apologizing to my mother she said "Well I dont speak spanish!" my mother responded "there is no reason for you to talk to me like that" and drove off. This kind of behavior is obnoxious and its incredible that such a huge corporation like KFC who has been around for so many years, allows people like these to represent their company, ruining their reputation. As a business owner I would look at this place and wonder, "why does it have 3 stars?". As you are to imagine, this is the last time KFC receives business from my mother, myself, my family and anyone who we come across and share this story with. In the meanwhile we will be filing complaints with the BBB, KFC corporate and any other way we can, it was offensive, racist and embarrassing, considering everyone on the street and the cars behind my mother could here this rude employee.
A
A Private User
Service was horrible! Waited 30 min. for a 1 pc. grilled chicken breast. Then, when we were finally getting our order, they inform us, after waiting 30+ min. That they are out of drumsticks for the 4 pc. thigh/leg meal. We had to ask where are order was and the taste was ok. Other people were having to wait a long time and were also complaining. Employees were dressed poorly. Restrooms were dirty!
A
A Private User
I found this restaurant to be good. I noticed that employees are very polite and helpful only when the customer was also respectful. The place was decent for a fast food restaurant. Some of the employees there were actually cute.
ST
Stefan Oppermann
Der KFC ist in Ordnung gab aber zu wässrige Getränke und die AC war selbst für usa Verhältnisse zu kalt
JO
Jose Garcia
I was waiting at the counter over 7 minutes today at LUNCH TIME , 12:30 to order something just a bite. I had to leave starving . I lost my patience. I think theyre understaffed. Terrible service.
FL
Fleetwood Mac
Who doesnt like a bucket full of chicken insides like mashed potatoes macaroni biscuits I would eat here more often but they just need to get rid of the homeless great eating for takeout dining in
AD
Adrian Miranda
The foods the best but one thing that made it the worst place in history of the universe.....the WiFi banned anime..GRRRRRRR IM A OTAKU AND FUUUUUUUUUUUUUUUUUUUUUUUU...THIS PLACE IS FOR WEEEBOOS
RU
Ruben Samudio
I was there on 2/3/17 evening, Bad service for the 4th time, poor managment, and it was the same manager each time. Too bad cuz Ive been coming to this kfc for 30 yrs and now will not return.
RA
Razzle Holly
ALL THE EMPLOYEES HAVE A HORRIBLE ATTITUDE.The drive thru cashier and the Mexican manager are rude af. Lol HOW YOU HAND SOMEONE A SODA WITHOUT ICE ? If you job is that hard quit!
HE
Henry Higareda
Took 3 minutes to order food and it took forever for the food to come out the staff looked very unorganized but managed to get me my food eventually so I give them a D for effort.
TR
Tricia Burchett
Friendly service, great pot pies & when out of something you ordered they give you the option to wait while they will cook it up fresh for you or order something else instead .
NI
Nicki Brown
No friendly service, workers having personal discussion, taking their time to address customers and Always get my order WRONG. Nothing ever seems to go right at this location.
A
A Coronado
Pesimo lugar tardan demasiado para atender ,no lo recomiendo por nada
CH
Christopher Cluney
I love the Service at this KFC in San Pedro the cooks and manager were very nice and the food is cooked perfectly,especially try the POT PIE... Yum.
EL
Elizabeth Torres
Messed up my order and when I called to let them know they didnt even answer the phone the ten times I called during open hours
CH
Charlie Knight
The. Place is clean chicken is woderful but is a lttile too salty cut back on the. Salt .the staff is nice too
JA
Jay L
Love the food not the wait if u go inside drivethru the only way ill go back.cant wait 30 minutes for food
DE
Detlef Breth
Waren nicht begeistert von laden.
JO
Joshua Covarrubias
The girls in the drive thru where really rude no type of manners not a good experience at all
MA
Mar Vee
Food is too greasy and place was very dirty.counters where left unclean for a long time
WE
weii wreb
Very long wait at all times a d the workers are very inattentive of customer .needs
ES
esmeralda orozco
Horrible customer service. They take forever. Dont know how to do their job.
JU
justin heller
10 minutes to wait in line to order for lunch. 12 minutes to get my food.
SH
Shaun Fisher
Always good service. So sad that they got rid of the Nashville chicken!
EV
Ever Campos
Buena atención.
JO
Joshua Barba
Great staff, the only bad thing is I wish they were open 24 hours!
CA
Carmen Santiago
The continue to recycle old oil and use day old food the next day
AN
Andre Landers
Great service and didnt have to wait long the food is good too
BR
brogaming 1
Bad service. Drive thru guy had an attitude. And ashy hands.
AN
angie santellan
Service is always slow. Fried Chicken for a decent price.
MR
MrLosman1000
Slow service and bad cold Chicken enough said
DI
Dimension 144
The food has all gotten far too salty.
JE
jeffery campbell
Fast clean and professional atmosphere
RA
Raymond Campbell
Good food, clean, & air conditioned
CH
Chad Martin
Food is consistently horrible here
TE
Teresa Hughes
Fast service and wonderful food
SA
Samantha Gomez
The food was that good
LY
Lydia Estrada
I like the food there
CA
carrie guzman
Food is always fresh
JA
Jason Campbell
Good mfkn chicken!
AA
Aaron Perez
Bad service
GR
gretchen dalgleish
Great food
DA
Darnell Johnson
Clean.
RU
Russ Williams
Gross
RO
Robert Moore
Ducks
SE
Serena Moreno