|Address:||1141 W Pacific Coast Hwy, Harbor City, CA 90710, USA|
|Working:||10AM–10PM 10AM–10PM 10AM–10PM 10AM–10PM 10AM–10PM 10AM–10PM 10AM–10PM|
Worst drive-thru service ever! I just got home to find out that I was missing a Barbacoa taco. I was charged 5.99 for 2 Barbacoa tacos and only got 1. To top it off while I was ordering from the drive-thru menu their menu prices are not correct. Jessica was the team-member that assisted me with my order. After she gave me my total it didnt seem to add up. I asked why is my order so much. She mentioned that the menu price for the new Barbacoa tacos is not 2.99 but 5.99. I asked why does it show 2.99 and if thats the case they need to correct their price menu. Her response was "I know, I tell that to my boss." No sense of ownership here. There is definitely some room for Customer Service opportunity.
Pésimo servicio la comida es recalentado cuando pides tu sopa de TORTILLA no te dan la TORTILLA la sopa es pura agua sin sabor , primer pollo loco que voy y no me parece la comida malísimo no recomiendo este lugar
The value menu is great. $1 loco salad and under $2 for a black bean and cheese burrito is the deal. Drive through experience is nice. They have not missed an order or messed up my order as far as I recall. 3 stars definitely. This place has been around since the early 90s. The have to be doing something Right. Credit to there staff. They are cordial and respectful at the window.
Rubén Solís Giráldez
La comida está riquísima y es bastante más sana que las hamburguesas. El personal es eficiente y servicial . Los precios son muy buenos. Para mi gusto la música está demasiado alta .
The drive thru attendant was very nice and helpful! This Pollo Loco gives tortillas, napkins and spicy sauces with your order! The one in Wilmington doesnt or they intentionally forget. This location is definitely better than other Pollo Loco restaurants Ive been to
Customer service late evenings was sketchy. Decided to leave. I dont like this location. I enjoy the chain but this one is not the greatest.
I enjoyed the garden with the outdoor music, the staff was extremely nice and helpful. Can’t complain keep doing the good work.
Service was not great staff using profanity in the kitchen lack of respect dining area was not clean I will not be back here.
I use to come here so often I like the chicken is crispy outside and soft and juicy inside the staff so nice and courteous
Great service, customer service is on point and its generally clean and faster service. Parking lot is decent.
Had to wait 4 service the person walk away 3 minutes later another cashier ask did I need help
Muy buena excelente atencion
Variedades de pollo, ricas
they always get my order wrong! stupid people who cant follow simple directions.
The workers are great and friendly . And the food her is better then others
The lady at the window always forgets your change and food, like come on
Muy buen pollo
Hella good. Was attended to quickly and the food was great.
Very friendly and very clean place
ya boy Oscar
Never has chicken or avocado.. like are you serious
gary I. octavo Gary I. Octavo
Some things never forget the foods you ate here.
There avocado burrito was absolutely delicious.
Fast service, excellent quality food.
Very original chicken and resapies
Its a great place to go
I barely go here.
Déjà Moniquè Hunt
No. No no and no.
Best in town