Address: | 410 W Market St, San Diego, CA 92101, USA |
Phone: | +1 619-235-4668 |
Site: | hooters.com |
Rating: | 3.5 |
Working: | 11AM–12AM 11AM–12AM 11AM–12AM 11AM–12AM 11AM–1AM 11AM–1AM 11AM–12AM |
AM
Amy Hunter
The only reason this gets two stars is because the food was good; consistent with what you expect of Hooters wings. The thing that earned a low rating was the service. Specifically the hostess. My husband & I were in town last week for a conference and decided to catch a movie. We stopped in for dinner afterward, so it was around 9:30 pm on a Tuesday night. We were told when we walked in there would be a 25 minute wait. There was one group of 4 ahead of us waiting as well. We asked if we could sit at the bar and we took a seat there to wait...across from two empty and clean booths. Looking around there were two other tall tables towards the back as well. So we thought, surely it wouldnt be 25 minutes. We were a little perplexed as to why anyone was being forced to wait for a table. But wait we did. Our spot at the bar was adjacent to the hostess podium where we could clearly see her and she could clearly see us. In fact we made eye contact with her throughout our wait. finally about 25 minutes in the group of 4 ahead of us were seated in one of the two booths directly across from us. Ok, cool were next! Nope. Another group came in and within a few minutes the hostess seated them at one of the empty tall tables in the back...ahead of us. So we went up to the hostess podium and stood. When the hostess came back she acted all surprised to see us and said she tried calling us at the number we gave her when we arrived. She then seated us at the other empty booth we had just sat and waited across from for 30 minutes! The thing is... we knew she was lying and she knew we knew she was lying! For whatever reason she just didnt want to serve us I guess? Our waitress was great, but had we decided not to stick around after the hostess selective patron stunt we would have gone and dropped our 60 bucks somewhere else.
A
A Private User
I live in downtown SD and I love hooters but the one in gaslamp near where I live falls WAY below the standard. I mean the food is good and its always clean and welcoming. However the kicker for me is there service. It sucks I have been there about 8 times and with the exception of one thursday. I have gotten crappy service the girls act like pre madonas, introduce themselves then ditch u never to come over other then take ur order. Also last visit there I had a VERY RUDE bartender, zero people skills asked her for specials and just got told what do you want? horrible experience. Called headquarters and restaurant management they just acted like nothing happened. If your in san diego on vacation or business take it from a local stay clear of the gaslamp hooters. U will be disappointed suggestions if ur craving wings include tilted kilt( the girls there wear less then the hooters girls) , Taste and thirst, TGIF, or whiskey girl all great places with good service that care about u.
ME
Melody Bradford
I have been to several Hooters Restaurants and have always enjoyed the food and atmosphere until I went to Hooters in the Gaslamp section of San Diego, CA! The worst experience ever at any Restaurant! A Saturday evening, service was terrible (even though it wasnt busy), they were out of Nachos and didnt have any Hot Wings (which is why we chose going to Hooters)! We adjusted our order (to include food they did have available) only to receive one of the pork sandwiches with raw pork. The place was not very clean (including the restrooms with no toilet paper and doors that didnt lock!), and even though they had servers.. not sure what they were doing because they didnt come around to the table too often. Im not sure if Hooters has changed its standards (and supply of food available) or if its just this specific Hooters but I definately will not be returning to the Downtown San Diego branch again!
JO
Joe User
Worst service ever and food not much better. I ordered the boneless wings and it was like they were covered in concrete. The breading was hard as a rock and the meat was dry. When I tried to get them replaced, it too forever to get the servers attention and then over 15 minutes to get them back. If it were slammed, I would understand but the place was empty. The girls seem to spend more time standing around talking to each other than doing their jobs and taking care of customers. Hot girls are a plus but its a sports bar first, not a strip joint so the food and service should be at least mediocre to be acceptable. I came in to watch a game, have a beer and get something to eat with a couple of buddies and it was absolute DOG FOOD. The beer was good but how can you mess up beer? How this place is still in business is a miracle. NEVER AGAIN!
DJ
Dj Fabs !
While waiting for a table outside which was about 25 minutes for a not so busy night, we heard some customers that were leaving after they had their meals and they complained about the service but we went in anyways. After we all made our order which we were a table of 10, they took over 30 minutes for our order. After we received our order we didnt see our waitress for a while. Finally she decided to come by and ask us if we needed something and we did we asked her for more stuff and of course we never got that stuff but we got charged for it anyway, and guess what we didnt see her again for a while, this time when she came back was just to give us our check. So of course i do not recoment this establishment at all, food is good but service is terrible.
AN
Anthony Mercera
If you want the Hooters experience, dont go to Hooters San Diego Gaslamp. Worst service ever. I would almost write names in this review of the employees. They show zero interest. Dont give advice or help you through the menu. Many cute girls are working there but our food has brought by the manager (a dude). The cute waitresses dont even make eye contact with their costumers. The only way to order while eating is grab another waitress near to spread the message. What makes it even worst, it was not crowded. But they are quick by bringing the check without asking if you want something else. The food is not mutch better then the service. My advice, Go only to Hooters Gaslamp for a drink and looking at the waitresses.
MA
Marlon Barker
The only reason I continue coming back to this place is because I love their Hot Wings and Curly Fries with a side if cheese. The service is bad 70% of the time and it takes forever to get your food. Staff is really nice, but I would want to get my food a little faster and would like to get checked up on more frequently. Its not a good sign when my cup has been empty for 5-10 minutes. I ordered my food for pick-up the last time I was here and my food was ready for me when I got here, so yayyy! And for those of you who like to have a beer with your meal, you should really check out the happy hour times and deals.
CR
Cristhiane Francisquelli Petzold
Interessante, é um bar, restaurante famoso pela forma que as garçonetes se vestem, o atendimento foi um pouco demorado apesar do restaurante estar com baixo movimento, talvez por causa do horário e com um jogo de basebol que haveria bem próximo dali em poucas horas que fizemos nossa refeição.