Address: | 4220-A Rosewood Dr, Pleasanton, CA 94588, USA |
Phone: | +1 925-227-1312 |
Site: | chinaloungeus.com |
Rating: | 4.1 |
Working: | 11AM–3PM 11AM–3PM 11AM–3PM 11AM–3PM 11AM–3PM 11AM–9:30PM 11AM–9:30PM |
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JOE LEE
Arrived at restuarant at 11am today, right when they opened. No customers on site and seem to be the first to enter. Opened the menu and placed a to go lunch order for Mongolian beef, menu mentioned soup of the day and chose of brown or white rice, gave her my credit card and was charged $14.69, signed and had to wait another 30 minutes to get my food. When I asked where is my soup the lady named Lulu said, "no soup, only dine in", of course there is no mention of it on the menu. The serving was so small and tasted very, very oily and did not have the clispiness that I had tasted before, intact it was so bad that I had to throw it away. In conclusion, rude people, expensive, and food quality awful. Never going again!
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Asiatique Mitchell
Good food but they have a huge prejudice against you if you are not of the same race. Im being completely honest here. Even the people who are consumers are rude. When I got in I had to wait a good 10 minutes until I was noticed. They were seating everyone else but ignored me. I decided to stare at them since my voice wasnt loud enough. Once I finally told them I was picking up my order they got it and it didnt take long. I was being polite, but in their case I was being very polite. To no surprise I was still treated rudely. Love the food, hate the service. People are just filled with so much hate.
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Crystal Ybarra
The food was good, but they made it painfully obvious that if your not from the same continent youre not as welcome. We were barely served and ignored from the time we sat down. I placed or drink order twice and we never received our drinks until after our food came. Then we had to ask the next person that walked by for our check. We had lots of leftovers and had to ask for boxes after our Bill was finally brought. Needless to say that directly affected the tip. They actually ran out after us telling us that we didnt leave her enough money. We left exactly what was fair, almost nothing.
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Aria
This place isnt real chinese it wants to be it desperately does but the taste is so westernized and over salted that it shames me that I even bothered to come. Food is subpar,service is slow and portions are meh on the smaller side for the price. Would not recommend this place. I make better chinese in my own kitchen at home. The only reason it got more than 1 star is because of the more modern and clean ambiance.
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Omar Eduardo Fernandez
A Chinese friend told me this is the best Szechuan restaurant in the bay area. They were not lying. This place is amazing. Ive been here almost every month for the past year. If you want an amazing meal, you cant go wrong with the following dishes: - Kung Pao chicken - Boiled beef (spicy) - Eggplant with ground pork
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Marn-Yee Lee
One of the best authentic Chinese restaurants in the entire Bay Area for really spicy food. Very nice upscale atmosphere. Perfect Christmas eve dinner with friends who appreciated spicy food. The service for the non spicy food we needed for the kids were very slow and they were starving, so try to ask for those early.
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Howard Zhou
One of the most authentic Sichuan (四川) restaurants in the Bay Area. The quality of the food is almost on par with 滋味成都,which is only available in Los Angeles and Las Vegas. The one draw back is that this place does not serve live fish, but its spicy boiling fish (麻辣沸腾鱼) is still delicious.
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Keith Boyle
Hard to even focus on quality of food with such mediocre service. Expect long waits and a struggle to gain attention. Im familiar with the technique of waving down staff; here, you need to stand by the kiosk and catch them as theyre entering other peoples orders.
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Teresa Li
Extremely slow: been there for 40 mins at a table with no server no water Extremely rude: ask for different servers to take our order, all refused. The owner gave the mid finger for asking them to take the order Extremely unprofessional Dont eat here!
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Jess Chiang
They had great customer service! Food was delicious but some dishes, such as their cabbage, was just ridiculously too too salty! They gave us a new plate after notifying them but still too salty. Overall it wasnt bad.
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Stanley Pang
Most of the dishes are authentic especially沸騰魚,口水雞。 兔丁(rabbit) is not a good dish and its very disappointing. The newly added avocado dish and spicy pigfeet are all great appetizers to start things off for a dinner.
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M PottyMouth
Staff on a weeknight is a bit light, so be prepared to ask for stuffs. That being said, food is great. If you like spicy crab, other than the typical pepper and garlic stir fry, try the chefs special crab
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Teresa Li
This places food has gone down the hill. It used to be authentic. But now for some reason, it is completely awful. Maybe the chef has been changed or something. It is expensive and not worth it.
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Leland Smith
Service is great, the food is great, the presentation is great, the portion needs improvement. Its just that portion amount that needs improvement, otherwise the place is five stars
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A Seti
Over priced, and probably the worst food I have ever had. The food was salty and coated your tongue with an overpowering flower taste that made you gag. I would never go back.
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Blake Cardoza
Walked in, and they ignored me for a good 5-10 minutes while I only had a simple question. The waiter and I had made eye contact multiple times... did not say a word to me
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Paul Truex
Food good as long as you dont mind waiting 40 minutes to be sat and served. Completely disorganized. Stressful waiting for table. No service in the bar. Not worth it.
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Gretchen Y
All of their food has MSG and oily. If you are health conscious, you would not want to go there. Service is only ok. Many servers cant speak English well.
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舒为群
味道不错!再次推荐折耳根和辣椒牛油果,这个地址是我发上去的吧
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Sam Yan
Great szechuan Chinese food. Boiling fish boring sounding but is quite fantastic. They dont tell you it is boiling in pepper corn oil.
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king kinghe520
很不错的一家川菜馆,味道ok,价格OK。 nice place。
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Peter Gazaryan
China Lounge is definitely the bestchinese place in Pleasanton. Veey authentic cousine, nice facility, great staff and service.
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Plus Wu
不错,市郊的川菜馆,环境比较好
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Bei Wu
Traditional Sichuan dishes, kept the traditional way of cooking. not so much Americanized. highly recommend.
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Judy Matthew
Lots of authentic Chinese menu choices and options, good service and reasonable prices. Food well prepared.
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王家聖
Great spicy Chinese food. Its a Szechuan style so you will taste spicy berries and your tongue feels numb.
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Tzu-Li Tien
Very authentic Sichuan style Chinese food. Definitely recommend it to anyone who loves to try spicy food.
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Amy Chou
Pretty tasty spicy Chinese. Been to many around the bar area and this is definitely one of the top ones.
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SK Leung
Good food, clean environment, much quieter atmosphere than most Chinese restaurants we normally go.
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Li Jiang
Their food is getting worse. I am not sure why, maybe the chef changed. And expensive as usual.
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Paul Burgwardt
The Orange Chicken was absolutely fantastic! Was a tad pricey, but definitely worth it.
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Lee Lewis
Good authentic Chinese food, not typical American Chinese. Boiling fish is delicious.
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naveen kumar
Quality of food and service was good but the spice level is not authentic Asian.
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Ziqi Huang
不够辣,不够麻。
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Ting Hsiao
Great food. Nice and clean. If you go, I would strongly suggest pay with cash.
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Jian Wang
Authentic Sichuan food. Service was fast. Price is a little bit expensive.
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Victoria Qing Wan
Delightedly surprised! The dishes are spiced up to just the right point.