Address: | 12745 Van Nuys Blvd, Pacoima, CA 91331, USA |
Phone: | +1 818-897-9464 |
Site: | order.wingstop.com |
Rating: | 3.6 |
Working: | 11AM–12AM 11AM–12AM 11AM–12AM 11AM–12AM 11AM–12AM 11AM–12AM 11AM–12AM |
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karen vazquez
I dont know if any of you guys have dealt with my situation everytime my husband or I go... we get our order completely mixed up... I like bone and my husband and kid dont... so were always specific... most of the time its the same order... and we go there at least every other week... until now... we finally decided to call it quits... I live about 4 miles from this location and to be driving back to get my order fixed is too much... and then all the questions they ask like if we were thieves... really I got my receipt in hand and the food not eaten... does it sound like Im trying to fool anyone... why dont you prioritize on getting my food right instead... ugh... unacceptable... its ok if you do it once in a while... but almost every order... complete fail on management there...
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Shirley Quiros
Come here for the wings because my middle School kid likes it. Cashier had a nasty attitude my son is use to give tips and he asked her while ordering if they had a jar she answered with a look like I dont need any. Also while ordering. I asked her for 20 boneless wings and her response was Im sticking to protocol. Answered first to my questions. 10 min wait which was understanding but while waiting everyone notice that cashier was sympathy to guys. Seriously girl. You are the face of a company. Time in 4:20pm. Time out 4:50pm. On 04/7/17
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Cynthia Michel
Really bad customer service! Ive been there twice, the first time a customer asked to talk to the manager because it had been an hr since she ordered, and the manager was no help at all, she asked "so what do u want?, ur money back?" and the customer said yes, the managers response was "sorry I cant give u ur money back" then why did she ask? and today I ordered on the app so I can just go and pick up my order, I got there and she said the printer was out of ink so I had to order again, waste of time! They really need a new manager!
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Marsh Mellow
Maria was a very rude cashier, when handed a 50 dollar bill she refused to take it stating she had no change. She asked another cashier and she scoffed saying she didnt have money. We had to go to another store to get change. When we came to pick up our order the other cashier Kimberly is the name I believe snatched the money from my hand, I specifically told her it was a dine in order and she packed it to go. Then Maria kept bumping into me when I was eating. I have decided to never come here again as the service has been disgusting.
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Jimmie Brooks
If I could give a negative 5 stars I would. Solely on customer service or the lack thereof. Their personalities are so flip and non caring and when you call them on it their answers become robotic. It makes me ask. "You think you should get paid how much for your service?"
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Milton B.B.
Worst customer service, who ever is doing the hiring should get fire, the manager for the evening shift on Saturday is incapable on solving simple problems with the customers and shes rude, i dont recommend going there if you dont want to deal with untrained staff.
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oliver calderon
Bad customer service. I call to see if they have any specials and he answered if I was going to order or just calling to know prices.. Its like they dont have time to give you information so you can order...
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Aida Najar
One of the cashiers seem to have an attitude when I ask for a change in my order while I ordered my meals . Made me a lil uncomfortable. Other then that the food was great
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A Private User
I love wing stop but i hate the fact that there wing never have that much sause .. And i always have to ask them for more sause :-( i also hate there customef service..
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Marco Amezcua
Me encanta este lugar muy limpio y muy amables
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agustin farias
We waited almost an hour, an the workers are rude and bad attitude they wont help you out at all..
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Yadira Landeros
I wont complain about the food but the satisfaction of the customers is not their priority
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esteban valdovinos
fast and friendly staff, i love this place when you dont want a sit down restaurant.
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Drkcreator Tm
Exelent food.. Just dont call youll end up in hold... (Walkins get priority)
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jonathan munguia
Get the wings with bones there way more delicous and enjoyable
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Abraham Salazar
The sauce has a weird after taste, never again coming here
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Jose Villalobos
Seating is always available and they offer fast service
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A Private User
Always come here when im in the mood for wings.
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Taylor Spencer
Big wings and good taste. Staff was very nice.
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Isaias Gutierrez
Love it wings are great ATOMIC BOMBS
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Karin Mollinner
I like to eat lime and pepper wings
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Elias escalante
love this place always good service
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Shevon Kelly
I love this place food alway goood
AR
arm step
Lacks customer service
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Maarloves Family
Bomb on a Friday night
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Teresa Miller
I love wing stop
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Armen Mehrabian
Too much grease
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Art Williams
Love them wings.
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jose munguia
Good service.
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Nataja Jennings
Usually a wait
DA
dam you
Atomic flavor
DA
DARIAN
Good wings.
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Mr. Sanchez
Trash