Address: | 7105 Grand Ave, Gurnee, IL 60031, USA |
Phone: | +1 847-856-3971 |
Site: | pandaexpress.com |
Rating: | 4 |
Working: | 10:30AM–9PM 10:30AM–9PM 10:30AM–9PM 10:30AM–9PM 10:30AM–9PM 10:30AM–9PM 11AM–9PM |
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Robert Kuhlman
this is the second time I have eaten in the Gurney location. the first time was a bad experience the lines were long staffing was inadequate. I could have gone behind the counter and served it myself. I stayed away a few months and decided to try it tonight. There were 4 staff people on 2 cooking, one serving the food and one at the cash register I was 39 in line which was at 45 when I walked out!!!! I went up to the manager and asked to get more help upfront she looked at me like I had a third eye ball and could not answer my question. She had already had 10 complaints before mine but did nothing about it. If you treat your customers this way great I can take my business to a place where they take care of their customers. I would have rated this experience a -10 if I could have. Never again apparently they dont care if they lose business.
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Roy Breezee
Ive attempted to eat here ten times in the past several years. On two occasions Ive experienced a reasonable wait time. Usually it takes 30min to get food and leave. This is the absolute worst Panda Express I have EVER had the misfortune of entering. I dont know if Panda Express the company gives a crap about its business. If so I suggest you replace whomever is in charge with someone, anyone competent. I doubt Ill ever return, but you may save some customers.
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Lucas Kusek
they may have improved the interior but the service is still poor and they prepare the food poorly. I found a long metal shaving in my food it was absolutely disgusting. i could have swallowed his and cut my throat and mouth up
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Jscott Gamer
Came in at 8:52pm they close at 9pm.(didnt realize) They where low on most items but Manager made us fresh food on the spot,. Took an extra 6 minutes to wait but it was worth it! Great Job. Friendly staff too.
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Kenneth Clady Mason
The food here is so delicious. I recently went to a Panda where the food was not good, but this one offset the other.
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Nestor Diaz
Its clean, food isnt old since theyre regularly visited so nothing has much time to go stale.
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Bryan Navarro
Very good food, ate twice during my stay in Gurnee. Fast service and friendly reception.
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jerold meyer
Best Panda Express in the area, the one in Kenoisha ius not nearly as good.
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Gabriela Mora
Food is always fresh, but some workers are afraid to serve enough food
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Bob Old
Fast service, opportunity to contribute to charity
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Marisol Delgado
Me encanta
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Ryan Kasper
Looks clean but the food was bad even for panda
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Becky Matthews
I can only say disappointed food not so good.
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Ziggy Black
Food was great and service is good aswell.
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Jerry Krantz
Food was fresh, tasty and abundant.
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Syxx 573
Always fast and friendly
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Blake Ford
Favorite restaurant
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juan c benjamin
Really good food!!
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stephen Gniadek
Great place to eat
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Aline Martiñon
Love Chinese food
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Tanjot Ahuja
Food is good.