Address: | 2200 Clark Ave, Long Beach, CA 90815, USA |
Phone: | +1 562-494-9691 |
Site: | elpolloloco.com |
Rating: | 4.2 |
Working: | 10AM–11PM 10AM–11PM 10AM–11PM 10AM–11PM 10AM–11PM 10AM–11PM 10AM–11PM |
CA
Cathy Gale
I ordered catering. The meal was not ready on time. The place was chaotic. There were obviously several new people working there who had to frequently interrupt the manager (who was helping me) to ask questions about ringing up customers orders. Unfortunately I did not check things before I left. They forgot the salsa and one of the sides. I probably will not patronize this particular El Pollo again
CO
Corinna Ortiz
The food was good but the service was poor. Our drive through order came with no spoons or forks which we ordered a chicken family meal. The order included rice, beans, and a salad. We did not notice there was not any utensils until we get back to our hotel. They also did not include any napkins. We asked for mashed potatoes with the kids meal but was given beans and rice. I was upset with the service.
CH
Christleer Lacapag
Exceptional service, friendly employees especially John and Melissa, I m so happy with the service I got in this location, they would get a token of appreciation from the company in order to recognized or acknowledge ur employees especially one who work hard from your company
SE
Servando Figueroa
a mi me gusta éste restaurante muy limpio,y muy bue servicio todo el tiempo qué vengo a la clinica del lado vengo a comer aqui,
M
M Bautista
I went there a little before 9pm. They didnt have any cooked chicken and it would be a twenty minute wait. Thats a sign of poor management- what kind of chicken place doesnt have chicken? Were they expecting people to order hamburgers or something? Geez.
DA
David Ford
I had a wonderful experience. The attendent that took my order was very helpful. I am currently on crutches and she helped me with getting organized, getting my drink and sitting me at a table.
OP
Ophelia Jones
Food was good...however the cashier kept pushing to get me to buy what I wasnt interested in purchasing. Store was clean and so was counter were Pico del Gallo was that I liked a great deal.
JO
Joan Montoya
Chicken was dry ... skin was like leather. Pintos & mac/chse were okay .. this unit is "hit & miss" ... used to go there at least 2/3 times/ month ... now I see why I stopped
WA
Wade Henkelman
Located right by the airport, we stopped in to grab some quick Mexican food that we could take on the airplane. These guys have amazing chicken tacos and you should try it.
MI
Miguel Angel Arroyo Vargas
Lo recomiendo mucho acompañarlo con frijoles y arroz son riquísimos.
MO
Moises Castro
Good people and service. Food was good, no complaints at all. This is one of my go to fast food places thats as healthy as it gets for fast food.
DE
Devin Gonzales
Last 2 times I was there, We ate there. Customer service was excellent those 2 times there didnt have a problem with nothing. Food was good
ED
Edith C
The salads are the best!! Chicken is always well cooked and not cold. Friendly staff :) Menu is also well categorized, easy to read.
HE
Heidi Herold
Nice place cool clean inside delishous unsweeten tropical tea low carb and low sugar options the salasa is what makes this place !
JA
JaVette Pettaway
The only Black worker there was nice. She smiled at me and just lit up the place. The other cashier got my order wrong
JO
Jose Luis Hernandez
Muy rico pero le hace falta más limpieza
JA
Janet V
Tried their avacodo burrito under 500, its quite spicy everything else is okay, awesome customer service
RI
Ricardo Garcia
Best service By Maria Delgadillo She and her team Are very good and SHE is just BEAUTIFUL !!!
EV
Evelyn Crofts
Conveniently located and pretty fast, though the drive through can be very long at dinner time.
SO
So Cal
Great food and great prices. I had the chicken fajita salad which was filling and delicious.
HO
Howard Perry
Sometimes they serve customers Chicken that is dry or burnt. Especially in the drive through
W.
W.C. DOGSIDE
Super friendly staff and the best avocado salsa in all of Pollo land can be found here.
VI
Victoria Levin
The burritos here are AMAZING ! Quality food and fast service! Great customer service
GA
gary I. octavo Gary I. Octavo
Nice people,those people working here,good taste foods, affordable place to eat.
AM
amdetsion Kifle
The way they picture and the service so different totaly Im nit happy with it.
JO
Josh Lologo
Grilled chicken was amazing. Flavorful. Bathrooms need help. Food was good.
KE
Keith Briggs
Easy, I like El Pollo Loco. Place was clean and good service. Easy access.
HE
Hess Channel
I liked Pup N Taco better at this location, but still love El Pollo Loco.
SP
spagheti o
I dont like the chicken very much but the staff is very nice.
A
A Private User
Two piece breast and thigh with pinto beans and veggies. A+
RI
Richard Tapia
Muy healthy
JE
Jeremy Cooper
Good chicken. Easy to order and drive through is good.
CO
Costa F
Delicious fresh Mexican food,specially the shrimp bowl
TI
Tisha Combs
Quick stop on the corner of a 3 street intersection.
AL
Al Garcia
Great service. Prices are OK. Food is very good.
MO
Monica Munoz
Drive thru order--very quick and efficient.
BR
Brandon Rodriguez
Nice variety of shops and restaurants.
AR
Arin Gordon
Food was burnt and gave me the $h1ts
AL
Alfonso Sanchez
I love tostada classic good place
AR
Araceli L
Nice service, incredible food..
DE
Dennis Cosgrove
Great chicken fajita burrito.
VA
Van Lancaster
Consistent quality and fast
TE
Terrell Turner
Good service food was good
LU
Luisa Mixon
Great food at great value
ST
Styvens Belloge
Fresh food decent pricing
BR
Brandon Noel
Great food fast service
DO
Dorian Sulc
Good food, fair price
TE
teddy hammond
Good for a quick bite
VI
Victor Garcia
The best place to eat
NE
Nelson Bermudez
Very clean and fast.
ER
Erick Carvajal
A+++ food and service
AH
Ahmet Said
Delicious chickens!!
LY
Lynn Hammond Jr.
It was real good
JO
Joni Ippolito
Love the avacado
JA
James Johnson
Loved it
SA
Sarahi Hernandez
Love it
MA
Master Of Some
Yummy