Address: | 3080 Broadway, Eureka, CA 95501, USA |
Phone: | +1 707-268-0384 |
Site: | tacobell.com |
Rating: | 3.5 |
Working: | Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours |
A
A Private User
I was standing in line tonight due to them not giving us our entire order. The manager was dealing with the customer complaining in front of me, not even being helpful to the guy and then after telling the guy he was unjustified in his complaint, the. manager left with me standing in clear sight, holding up a receipt. Im a big guy; theres no way he didnt see me. After I stood there patiently for 5 minutes while being completely ignored by the staff, my food getting cold. I simply said, "Excuse me. We didnt get our entire meal,". The nearest woman flashed me the dirtiest look and then went back to her work, completely ignoring me. I was stunned. It may just be fast food, but Ive worked in fast food, cafés, and restaurants; you NEVER treat a customer like theyre inconvieniencing you! You quickly, kindly ask them what they need and get them friggin satisfied and out of your face!!! What the hell is this treat-the-customer-like-theyre-a-criminal bull%$? I will never eat there again, AND IM A LOCAL!!!
SC
Scott Young
The drive through service is consistently terrible and rude. They also refuse to upgrade their system so they owners will not take gift cards. Instead you must fill out a form mail it in pay the postage which they deduct from your gift card to get your money back from the corporate office. Sadly taco Bell is just getting worse and worse with the service on the decline as well as the value. Warning: Do not buy taco Bell gift cards as gifts from any source because no northern California taco Bell from eureka to crescent city to Redding will take them.
WA
Warren Hardison
I get it. Its 1:30am and your stoned self decides its time to get Haute Cuisine about which drive through you want roll your Camry through. So youve looked up reviews on Taco Bell. Do it. Nothing tastes so sweet as the melty cheese and dubious meat as you crush it in your slavering maw, your burrito-hooks wrapped around the warm, soft tortilla as you devour your TexMex prey. We would, however, prefer it if you pulled away from the window before eating it. Youre holding up the line.
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Wesley Smith
Absolutely the worst fast food service in Humboldt County. Orders are consistently messed up and incorrect. Several years back the night crew was running a scam. They were charging up or down in whole dollars, while pocketing the cash and failing to issue a receipt. Service is extremely slow in addition to being more expensive than Taco Bells in other areas .
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Ryan Dean
Tacobell is Tacobell. Nothing to write home about, however the attendant we got was memorable. If you want a 101 on how to do customer service you go to this tacobell, and (I think his name was Josh) you get josh. Prepare for your day to be made. Even if its 11pm Josh will make your day.
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ToBusy ToCare
They really need to consider reconstructing their driveway entrance as it is very unsafe for anyone entering or exiting this location. They also need to keep better cleaning and sanitizing habits, rules, etc add it is not very clean in the dining area nor the restrooms at all....
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Lucretia Prabhu
Wish it was a better experience. Dirty inside too many cars for too long in drive thru. To say they lack customer service would be such a understatement it is a waste of time to try and explain. I feel sorry for the staff that they are so untrained in the art of food done fast.
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Sean Wigglesworth
...you litterally have a lock that requires a staff member physically escorting male customers who need to use the restroom along with a sign detailing how restrooms are only for customers posted on the Mens room, both of which are missing from the Womens room door...
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Jessica Heiden
Cheap! I buy two of the dollar menu items and Im full :) My go-to are the potato taco and crunch burrito. I substitute beans in instead of meat. The menu writing is way too small! Its so hard to read--please make the font larger.
MO
Mora Starseed
Theres a new guy at the front counter and he is great! He was friendly and helpful. I will come here again. Glad to see someone with excellent customer service skills. Thank you for making my experience, and my day awesome!
CU
Curtis Wells
They always say no carmel impanatas! They could start them and they would be done by the time i get up to the window, just saying. Why do they ask chicken or beef? They always give chicken when i order beef. Kin
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Educational Reproductive Health
The staff is awesome, the drive thru is quick, only problem is the speaker in the drive thru might be going out so they dont hear you in the drive thru very well (so speak loudly and pronunciate each word)
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Molly Person
The employees are kind of surly and they almost never get your order correct. Never use the restroom. Thats a given, at a fast food joint, but, this particular one is horrifying.
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Constantine Firme
Never have I seen a Taco Bell with so many cars in the drive thru at all times of day, all day every day. My shortest wait time was 15 minutes just to make it to the window.
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Sal Hernandez
I something go here after work and it is packed with a line out to the entrance. But the staff is super friendly and on top of it. They work really well under the pressure.
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Shaylee Rea
Food was hot in five to ten mins recueved my order from a smiling happy young woman who made my day just bc she was so nice and the loaded potato grillers were amazing
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Jamie Bremner
Items were missing from our order, didnt notice until we got home. The items we did receive were good. Staff was friendly. Double check your order before you leave.
AM
Amy James
They never get my order right, when I order extra cheese, they give me none. Super irritating. But the food is great, only missing some sort of chili rellano
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Victoria Freeman
Drive thru attendants need some customer service training. Yes you are providing me with a service and may hate your job, but one smile can go a long way
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Matthew Christman
Dining is open till 10pm. Drive thru is 24hours. Area is sketchy. But its about as average as any taco Bell. Lacking the renovations you typically see.
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Shelly Garrison
The food was good could have been hotter but the place was cold told them about it they never turned there heat up every one in there had a coat on
ME
Melissa
Management couldnt figure out how to break a $100 bill at 2pm on a busy Sunday. We told them to keep their food and went down the road to Arbys.
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Tracey Reck
Well its taco bell got for fast food when you dont want a burger only bad thing about this one is getting back on 101 if your going north
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PaperPirate CraftNinja
The lines can be crazy long at the drive through and there is often sketchy people just hanging out at the edge of the parking lot.
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Tod G
The only TB in town. In the morning no one is there in Drive thur bit starting at 11 am there will be a line for rest of the day.
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Jason Tracy
worst taco bell ever... they also get your order wrong & the line is always about 20 minutes long. stay away from yhis place
CO
Cory Zuspan
Its a Taco Bell... The service is good though and they rarely mess up orders unlike the Mckinleyville Taco Bell branch.
WA
Walker Wilson
Its Taco Bell. Come on, you know what youre getting; food that tastes good, and is cheap, but youll pay for it later!
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Christian Hernandez
Decent food. If theres any line in the drive through be sure to go inside, unless you want to wait a half hour.