Address: | 2224 Shattuck Ave, Berkeley, CA 94704, USA |
Phone: | +1 510-843-6806 |
Site: | starbucks.com |
Rating: | 3.6 |
Working: | 5AM–8PM 5AM–8PM 5AM–8PM 5AM–8PM 5AM–10PM 5AM–10PM 5AM–8PM |
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Sean Schluntz
Clearly not one if the better run Starbucks. Ive only had three experiences here so far (many alternative coffee options in the area) but I wanted to go a third time before leaving a review. The biggest problem is the lack of organization. You have a long line of folks in the morning and they dont take names. So you have a bunch of people clustered around the counter waiting for their stuff and they have no idea whos is what. For example they had two of the same breakfast items come up at the same time with no real description (besides the name) and one guy is standing there. He looks at both, seems confused, and then has to flag the food preparer down and ask which is his. Turns out neither of them are his, but there is no way to know that because this place doesnt give you a clue. Im okay because you dont often hear of a triple shot cappuccino, but last time I was here I forgot to ask for the extra shot and I almost grabbed someone elses drink. What a mess. As for the coffee itself, I would hardly call what I got a cappuccino. It feels like a late, the head of foam was weak and minuscule compared to the huge volume of milk. Just because its a medium cup doesnt mean you should fill it to the brim, you should make it properly. If I wanted a latte I would have ordered one. I would have asked for a replacement but didnt want to deal with the crowd. This place doesnt compare at all to the ones Ive been to in SF near the Orpheum (smaller but more effective) or San Ramon (more attentive staff).
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Hillary Perry
Really nice staff. For the most part. The girl who works there almost every morning, was interrupted while taking an order because the new guy couldnt figure out what caramel meant. Then proceeded to Give her attitude about it for the next two minutes. When I told him he was making my drink wrong he started huffing and puffing and rolled his eyes then gave me a half ass basically watered down latte. This kid needs more training before you allow him to make drinks on the floor alone in the morning during the busiest time. I would probably have the same reaction to people as him however this is why I dont work at a Starbucks. If you cant handle it find another job.
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Jeff Andersen
Yesterday I walked in and the only guy in front of me was discussing a problem with his mobile pay app with the counterperson. 2 other EEs were doing other things. At least twice, I watched the would-be customer wave his phone over the mobile scanner and the machine indicated he had no $$$ banked in the app. The manager spent 4 minutes telling the guy he had no $$ in the app. I suggested that he hand the mobile pay app customer off to another EE so I place my cash order. Blank stare from Starbucks EE. OK, so I walked out to another coffee shop down the street, where thankfully I was not behind another clueless mobile pay app customer.
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Charles Calland
The worst SB Ive ever been to. Staff was unfriendly, didnt even bother to greet me. Restroom was broken and unusable. My drink wasnt finished for 30 minutes while there were only 4 people waiting for theirs. I watched 2 others come in get their drinks before mine while I was waiting. I ordered a plain grande carmel macchiato, nothing crazy. Possibly the worst coffee shop experience Ive ever had. Do not go here.
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Gabriel Rodriguez
Usually good but... After looking for parking for 20 minutes, ending up parking at parking garage ($4 flat rate but was only there 15 mins) we order and get out drinks and first my girlfriend says she doesnt like her hot chocolate (usually picky so i didnt really pay attention) but then my double chocolatey frap was water down and it tasted powery. Not going to to this starbucks at noght anymore.
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TJ Montero
Service is always good. Barista made drinks are always spot on. But, minus 1 star- they have wireless charging but no way to charge your phone since they arent allowed to buy the charging rings to connect. Corporate should have at least thought that through and have outlets available or that work at the very least.
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Jordan Slezak
Cons-Bathroom was dirty but not as horrible as it could have been given all the local homeless people that need to use it. Pros- Customer service was very nice, morning are better when someone says "Good morning" with a big smile on their face. Makes you smile when your leaving to continue on with your day.
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Lawrence Xiao
Rude male server. I say hello, Im ignored. Ok, he had a bad day. I ordered coffee, asked room for milk and not a word. And I get a full cup. Yes, he heard me because when I spoke he just looked at me and it was past noon so the store was quiet enough. Im also assuming he knows English because he is white.
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sherab monlam
Almost every day I go to the Starbuck that is my favorite place, but today is horrible day in Starbuck because there no customers only me so I ordered a frappuccino Im waiting for 10 minutes after end I got like half cup no full. Berkeley near the shattuck cinema.
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Ed Lim
Go to the one on center a block away. Much friendlier and has helpful employees. The one here was about as helpful as a dripping water faucet when I asked her where I can find a restroom after purchasing my coffee.
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Tristan Newman
Its 7am on a Sunday and this Starbucks showcases tweakers, skitsos, and that unmistakable smell of hobo BO. Stay classy. Staff gets a star for their monk like ignorance of their surroundings, enlightening.
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Andrew Ness
Not a great location - they let people live outside the door and harass you as you try to get in and out of the store. Needs security. The staff are nice but the store needs serious attention.
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Akiko Yamada
DONT GO THERE. THE WORST CUSTOMER SERVICE EVER. I understand that they might have a long working schedule, but they threw your drinks and straws, and complain you if you get wrong drinks.....
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Yusef Khan
Lots of rowdy street folk are sitting outside so your nostrils are going to be filled with a really disgusting stench before and after you walk in. Feels more grimy than most sbx Ive been to.
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Svetlana Skripchenko-Chyette
The staff are friendly, relatively clean considering the amount of people who frequent it. I suggest doing a mobile order if you dont want to wait in line
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D. Sivakumar
They close their bathrooms 90 mins before store closes. Dont they realize that bathroom and wifi are the only reasons anyone goes to Starbucks?
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Gaines Coleman
Spent the weekend in downtown Berkeley. Probably went here 3-4 times. Drinks were well-made, tasty, and quick. Had both hot and iced drinks.
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tomer reuveni
good place to get Starbuckss Coffee. I like to go there for studying and computer work. its a little bit more quiet then the one in Center st.
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Matthieu Speeckaert
Friendly staff and good coffee as usual. Maybe the place needs more attention because tables and floor are not clean.
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Mohammed Alshahrani
The homeless more than the costumer Only 2 women ( whit ) are helpful but the rest if them unhelpful and they Racists
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Jay Slupesky
Parking is nearly impossible around here so come on foot or walk over from the BART station.
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Hajeong Hong
Does this look like a coffee bean berry or something is related to coffee bean to you guys?
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Toya Jackson
It is a small space, usually crowded but at 5:30 in the morning Im grateful they are there.