Address: | 2935 Elm St, Dallas, TX 75226, USA |
Phone: | +1 214-744-6262 |
Site: | mamamiapizzaandpasta.com |
Rating: | 4 |
Working: | 11AM–2PM Closed 11AM–10PM 11AM–10PM 11AM–3AM 11AM–3AM 12–10PM |
PR
Priscelene Moon
It was a busy Friday night and there werent any tables available so we assumed it must be good. Since we couldnt be seated at a table, we decided to get our food to go. We stood at the counter for almost ten minutes and the lady NEVER acknowledged us. She even spoke to a group of men behind us and helped them but continued to ignore my boyfriend and I. I later found out that she was one of the managers, which is ridiculous! I get it, sometimes things get crazy and you get busy but at least acknowledge the customers and let them know you appreciate their patience and someone will be right with them. We got our pizza 30 minutes later and it was some of the worst pizza Ive ever had! The crust was like eating cardboard and there was barely any sauce on the pizza. You would do better getting a frozen pizza! The pasta dishes other people were having looked good but DO NOT order the pizza. There was one waitress who was nice and took care of us but I most likely wont be going back there again.
DE
Deandre Reuben
When your eight months pregnant and have been dreaming about pizza all day long its pretty disheartening to get to Mama Mia!! Italian Restaurant and Pizzeria to find there is an hour and half wait for a table, but the hostess staff couldnt have been kinder - keeping us updated with the wait list and seating us at the bar within about 20 minutes or arriving. We had two great pizzas and an appetizer, served by an attentive and informative server and even had a chat with the chef himself who is obviously as passionate about pizza and his ingredients as I am about eating it! We were too full for dessert as the pizzas are a good size, but we will be back (next time with a reservation and maybe a baby!) to enjoy this restaurant again and again.Thanks for a great evening!
LL
Llellimi Canchola
I called this place today and the girl who answerd was been so rude to me! was not been patient on getting my order right off the start was saying for me to take her off speaker or to just call back when i wanted to order she was ignoring me the whole time and giving me bad attitude . i still was patient enough and went along to tell her what i wanted to order but i was so upset right after that i just had to call back to cancel my order i spoke to the maneger he said she was having a bad day . I my self work in a restaurant and they do not tolerate this behavior this restaurant is in a good area and they should be on top for good customer service i hope this gets addressed ! And management does something over the situation !
MS
Ms Yummy
This place is a TOTAL RIP OFF!!! they charge entirely too much for anything Extra from $2-$3. When confronted the guy over the phone about that he charged 3.50 more on a 8.50 dish as listed on the website. He told me that he was not going to take any orders from our place of business at the Federal building in Dallas. They are so unprofessional and also are jinky!! They also charged another coworker 12.95 for the same dish with the same sauce as requested! They give out prices and do not stick to the menu price! They need to be shut down!! I am going VIRAL ABOUT THIS COMPANY AND MY EXPERIENCE!!
NA
Natalie Ruiz
I always came to this place for a couple of years and I ALWAYS ALWAYS loved the food so much flavor! But tonight me and my partner and even my daughter who loves this place we were so so disappointed our food had no flavor it didnt taste like it usually does either they changed or hired a new cook I honestly dont know, but we left all our food its very disappointing and when we called to place the order whoever answered the phone was a bit rude idk I was just overall really disappointed spent 50 dollars on tonights take out here.
A
A Private User
Some of the best pizza Ive ever had. The place is located just two blocks from where I live so it has become a real favorite. If youre out having a good time in Deep Ellum then you should stop and eat some pizza and pasta at the end of the night. Its within walking distance of any club in Deep Ellum and open till 3AM to feed folks coming out of the clubs at 2AM. Excellent pizza and pasta but their buffalo wings are just average at best.
SY
Sydney Taylor
Do not order from this restaurant. They have terrible service, we ordered a med pepperoni pizza and med sausage pizza and they gave us a small half and half. We called and asked for our correct order and not only was the pizza the exact same but it wasnt fully cooked or cut. We called again and got told to "suck a big one" after much insults and arguments, we only got half our money back. Do not order from mama mia.
TA
Taylor G
Terrible customer service. Ordered through grub hub and two hours later, still hadnt delivered my food, so I called to see what happened and a rude girl who kept telling me "hold on" said that my order had just now gotten to them. I didnt believe her for one second, so I cancelled my order and asked for a refund. Definitely will not recommend this place to anyone simply based on the un-friendly interaction.
HI
Hilary Dorsett
I agree with Steve. Same thing happened to me a couple of weeks ago. Spoke to the manager who was extremely rude and never apologized. She also tried to make me feel that I was in the wrong! What ever happened to "the customer is always right?" Anyway ended up cancelling my order because it took way to long. Any other place I wouldve ordered from would of comped my meal or at least apologized.
MA
matt boudreaux
I love .6 miles away or 3min drive , short walk. I ordered a pizza for delivery on my way home from work , during my commute, and was told 25 min. 55 min later I am calling to cancel and the phone rings and rings for about 2 mins and no answer .... Then a delivery driver knocks on the door with a barely warm pizza. Told him to bring it back and wont be ordering from them again
MI
Mikhail Umorin
Tasteless bread products. They use a lot of canned ingredients, including minced garlic on pizza. Meatballs were soft and juicy, not overcooked, pizza crust was decent, though. It took over 15 min to get antipasti (bruschetta) which, for lunch time, with only two people ahead of me was a bit too long.
LA
Lauren G
I love this place. From the outside it looks a little shady but the food and service was worth going inside. The blackened chicken pasta and blackened chicken pizza are my fav! Would recommend to anyone who is tired of knock off Italian places like Olive Garden.
CI
Cindy chicas
I went to serious pizza with my friend but the wait time for slices were 30 minuets. We walked down the street to mamma Mia and it was wonderful!! The server was really kind to us and the food is delicious!! Great service and great prices. We will be back soon
BI
Billy Howard
Great food terrible service, they got our delivery order wrong twice and when asked to either get our order right or refund the money we were told to "suck a big one" told the manager of our hotel who said they were not going to send them anymore business